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Leonardo Plaza Hotel Jerusalem

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King Solomon Executive Suite | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
King Solomon Executive Suite | View from room
Seasonal outdoor pool
Terrace/patio
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Harav Avida 1, Jerusalem, 91076
  • Place, Ben Yehuda Street
    ‪3 min walk‬
  • Place, Jerusalem Great Synagogue
    ‪3 min walk‬
  • Place, Mamilla Mall
    ‪12 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room with Old City View

View from room

Deluxe Room with Old City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room with New City View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room with New City View

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

View from room

Junior Suite

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for King Solomon Executive Suite

King Solomon Executive Suite | Balcony

King Solomon Executive Suite

  • City view
  • 74 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Balcony (New City View)

Executive Room, Balcony (New City View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, Balcony (New City View)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double Room, Balcony (Old City View)

View from room

Executive Double Room, Balcony (Old City View)

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Leonardo Plaza Hotel Jerusalem

This hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Leonardo Plaza Hotel Jerusalem offers 270 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club, a sauna and a seasonal outdoor pool.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the room service at Leonardo Plaza Hotel Jerusalem. During your stay, you're just a quick walk from Jerusalem Great Synagogue. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the room service
  • Steps from Mount Herzl and 3 minutes on foot from Jerusalem Great Synagogue
Leonardo Plaza Hotel Jerusalem offers its guests a seasonal outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Leonardo Plaza Hotel Jerusalem. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Jerusalem hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Primavera – On-site restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (ILS 50 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ILS 50 for adults and ILS 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 24-hour health club
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 22 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours start at 9 PM on Saturdays and Jewish holidays.

Renovations and closures

The following facilities or services will be unavailable from November 9 2025 to April 30 2026 (dates subject to change):
  • Swimming pool
The following facilities will be closed during October, November, December, January, February and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ILS 50 for adults and from ILS 50 for children
  • Self-parking fee: ILS 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 5:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jerusalem Plaza Hotel
Leonardo Hotel
Leonardo Jerusalem Plaza
Leonardo Jerusalem Plaza Hotel
Leonardo Plaza
Leonardo Plaza Hotel
Leonardo Plaza Hotel Jerusalem
Leonardo Plaza Jerusalem
Jerusalem Sheraton
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Leonardo Plaza Jerusalem
Leonardo Plaza Hotel Jerusalem Hotel
Leonardo Plaza Hotel Jerusalem Jerusalem
Leonardo Plaza Hotel Jerusalem Hotel Jerusalem

Leonardo Plaza Hotel Jerusalem Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 805 reviews
Rating 8 - Good. 227 out of 805 reviews
Rating 6 - Okay. 125 out of 805 reviews
Rating 4 - Poor. 71 out of 805 reviews
Rating 2 - Terrible. 59 out of 805 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel Eliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Nov 2025

6/10 Okay

lipa

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Leonardo Plaza Hotel was an extremely elegant hotel with a grand marble lobby and well appointed rooms. The dining room and breakfast was the best I experienced in all the hotels during my Israel trip with a lavish spread of various foods.
Stayed 1 night in Nov 2025

10/10 Excellent

Florrnce

Stayed 6 nights in Nov 2025

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2025

10/10 Excellent

Eleonora

Stayed 3 nights in Nov 2025

2/10 Terrible

Steven

Travelled with group
Liked: Amenities
Disliked: Staff & service
This is my 6th time staying here and with each time the service gets worse and worse. The staff here were disgusting to me over the entire holiday week. The only way to get something from them when asked, was to get a manager involved and then watch them two yell it out in front of me. It was DISGUSTING.
Stayed 7 nights in Oct 2025

8/10 Good

Elie

Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Passaic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is directly across the street from the Great Synagogue in Jerusalem. Super convenient for the holidays. They offer meals for all of the holiday days.Shabbat elevators. Kosher. Services in the hotel itself if you don’t want to go across the street. They provided the Yahrzeit candle that I let for my parents.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Passaic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of very friendly and very helpful staff. Very nice facility. Huge enormous breakfast buffet of delicious food in wide variety.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Excellent buffet breakfast. Very helpful staff. Excellent amenities including fresh bottled water daily…a must in this dry climate.
Stayed 6 nights in Sep 2025

8/10 Good

M

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
food was excellent. Reception staff mproved from last time I was there. Dining staff were very polite and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing & delicious however it would be nice if the waiters could come around and serve coffee rather than having to make it yourself. Pool and outdoor area was very nice. Hotel staff was very nice and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Lovely hotel with easy access the old city
Stayed 1 night in Aug 2025

8/10 Good

aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Disliked: Staff & service, room comfort

Avoid like the plague

We came as an emergency booking for our grandmothers funeral all the way from Miami. We had booked 2 rooms but one person was unable to make the trip so we only needed one room. We called and called but nobody bothered picking up the phone. When we got there we told them that and the receptionist looked at the computer and confirmed there was only one room in our reservation. We were also told that for a fee we can get a late checkout since our flight back 2 days later was at midnight. At checkout despite rooms available in virtually EVERY category on Hotels.com that night she tells us there are no rooms available to allow a late checkout and they start banging on our door at 11:05 am to throw us out waking up my grieving wife who had trouble falling asleep until 5am. Then to top it off after checkout we see a charge for the second room! After getting the run around from Hotels and the Reception ( each telling me the other one is responsible and the hotel central not picking up the phone) we still got nowhere. This while here for a funeral. I do not like being lied to. My family has stayed at this place before and I have made it my mission to not have any of them ever come again! If you like being lied to and aggravated this is the place for you. If you want an honest place to stay- clean and comfortable go anywhere else!
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, service-oriented hotel in a great location.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Awful – Never Again

Rude, arrogant staff who treat guests like a nuisance. Rooms are filthy, ancient, and falling apart — stained carpets, broken furniture, and a smell that makes you want to leave immediately. This place is a dump charging luxury prices. Stay anywhere else in Jerusalem.
A sad excuse for a hotel pool — surrounded by a ragged rope fence like a crime scene, filthy tiles, and broken loungers. Nothing inviting here, unless you’re a fan of disappointment
Two lumpy twin beds shoved together and called a ‘double’ — bedding wrinkled and cheap, mattress harder than stone. Comfort clearly isn’t a priority.
Rust, mold, and grime on the shower door frame — the kind of detail that shows zero maintenance and zero pride in presentation.
Peeling paint, stains, and visible cracks — a room that looks like it hasn’t seen a proper renovation in decades
Stayed 2 nights in Aug 2025

6/10 Okay

Jacob

Disliked: Staff & service, property conditions & facilities, room comfort

Keep away!

The hotel needs a total refurb. The bathrooms are ancient and the aircon sounds like a tractor in reverse and controls are not accurate. Parking is just impossible as the car park is always full. The only plus is location and breakfast was amazing. But room comfort is not even one star. And general staff service is ....they dont really care. The security guys are out to show force and always shout at you. I will not stay there again. In one word. Ugh.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tzirel

Liked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly atmosphere
Stayed 4 nights in Jun 2025