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Hotel Royal Chiaohsi

4.5 star property

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Photo gallery for Hotel Royal Chiaohsi

View from room
Restaurant
Hot springs
Presidential Suite, City View | Private spa tub
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
No.69, Wufeng Rd., Jiaoxi, Yilan County, 262
  • Wufengchi Waterfall
    ‪18 min walk‬
  • Tangweigou Hot Springs Park
    ‪18 min walk‬
  • Jiaosi Hot Springs
    ‪3 min drive‬
  • Taipei (TSA-Songshan)
    ‪46 min drive‬

Room options

View all photos for Western View Suite (Double)

Western View Suite (Double) | Minibar, in-room safe, individually decorated, laptop workspace

Western View Suite (Double)

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Building Mezzanine Floor Suite

Minibar, in-room safe, individually decorated, laptop workspace

Deluxe Building Mezzanine Floor Suite

  • 89 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Western-style Family Suite

Western-style Family Suite | Minibar, in-room safe, individually decorated, laptop workspace

Western-style Family Suite

  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Japanese Suit View -2 people

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suit View -2 people

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Futons

View all photos for Complex Suite

Complex Suite | Minibar, in-room safe, individually decorated, laptop workspace

Complex Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Japanese Suite -2 people

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suite -2 people

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Futons

View all photos for Western Suite (Double)

42-inch LED TV with digital channels, TV, Netflix

Western Suite (Double)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Western Suite (Twin)

42-inch LED TV with digital channels, TV, Netflix

Western Suite (Twin)

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

  • 115.7 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Suite

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suite

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for The Exquisite Building In The Middle Floor Suite

Minibar, in-room safe, individually decorated, laptop workspace

The Exquisite Building In The Middle Floor Suite

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Western View Suite (Twin)

Minibar, in-room safe, individually decorated, laptop workspace

Western View Suite (Twin)

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese View Suite

Minibar, in-room safe, individually decorated, laptop workspace

Japanese View Suite

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 3 Single Futons

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4.7 out of 5, Exceptional, (1003)
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includes taxes & fees
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About this property

Hotel Royal Chiaohsi

Luxury hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and free train station drop-off are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel Royal Chiaohsi offers 193 accommodations with minibars and a safe. This individually decorated accommodation includes dining tables. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a hydromassage showerhead, spring water baths, slippers and toilets with an electronic bidet.

This Jiaoxi hotel provides complimentary wired and wireless Internet access. 42-inch LED televisions come with digital channels and Netflix. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Hotel Royal Chiaohsi. During your stay, you'll be within walking distance of Jiaosi Hot Springs. You'll find features such as free WiFi in public areas, free self-parking and free train station drop-off service.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a gym and a sauna
  • Just a 3-minute drive from Jiaosi Hot Springs and 12 minutes from Wushi Harbor
  • Free train station drop-off shuttle service
Hotel Royal Chiaohsi offers its guests hot springs, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A children's pool, a fitness centre, and spa services are also featured at the luxury Hotel Royal Chiaohsi. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges. A complete renovation of Hotel Royal Chiaohsi was completed in June 2024.

Smoking is allowed in designated areas at this 4.5-star Jiaoxi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Royal Chiaohsi has 2 restaurants on site.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TWD 748 for adults and TWD 385 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Gym
  • Hot springs
  • Karaoke
  • Library
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • Reception hall
  • Renovated entire property - June 2024
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 748 for adults and from TWD 385 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Royal Chiaohsi offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 交觀業字第1215號
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Chiao Hsi
Hotel Royal Chiao
Hotel Royal Chiao Hsi
Hotel Royal Chiao Hsi Jiaoxi
Royal Chiao Hsi
Royal Chiao Hsi Jiaoxi
Royal Hotel Chiao Hsi
Hotel Royal Chiaohsi Jiaoxi
Hotel Royal Chiaohsi
Royal Chiaohsi Jiaoxi
Royal Chiaohsi
Hotel Royal Chiaohsi Hotel
Hotel Royal Chiaohsi Jiaoxi
Hotel Royal Chiaohsi Hotel Jiaoxi

Hotel Royal Chiaohsi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Littlehampton

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Feb 2025

10/10 Excellent

Guojian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hsiao-Ju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tzy Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Feb 2025

10/10 Excellent

Hsiao

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Vincy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not my first trip to hotel, however, it is always a pleasant trip as the quality of the food and service is good; I particularly like the hot spring😊
Stayed 1 night in Jan 2025

10/10 Excellent

WanJu

Stayed 2 nights in Dec 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandparents have always loved the buffet offered by this hotel, this is their first time staying overnight and they couldn’t have been more pampered and happy!
Stayed 1 night in Dec 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Property conditions & facilities
Nice & quiet. An idea place to stay away.
Stayed 2 nights in Dec 2024

10/10 Excellent

SOPHIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy-going for relaxing vacation
Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the same hotel 5 years ago and like it. This time still enjoyed our stay and impressed how well the hotel was being kept in its top rate condition. The food was good. The hot spring is nice and massage service excellent! Definitely will come back again!
Stayed 2 nights in Nov 2024

10/10 Excellent

GERRY, CHINO HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kim Chah

Stayed 2 nights in Mar 2024

10/10 Excellent

Leo Yung Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Provide a relaxing environment
Stayed 1 night in Feb 2024

10/10 Excellent

Weiyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service
Stayed 1 night in Feb 2024

10/10 Excellent

Peichuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. All staff members are friendly, competent, and efficient. All issues are resolved efficiently and right on the mark. Buffets for breakfast and dinner are excellent. Zen Garden offers great no-menu lunch too. Spa is great. I also enjoyed the morning walk to the waterfall,
Stayed 3 nights in Nov 2023

10/10 Excellent

Randy

Stayed 1 night in Oct 2023

8/10 Good

CHIH-CHI

Stayed 2 nights in Oct 2023

8/10 Good

Ava

Stayed 1 night in Dec 2022

10/10 Excellent

Silvia, Temple City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs were friendly and initiative to help when we looked confused during our stay.
Stayed 1 night in Jul 2022

10/10 Excellent

Meng Hsien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place but don’t eat over there

Hotel is 5 star but restaurant and foods are only 3 star level
Stayed 1 night in May 2022

8/10 Good

Hanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

The service was good. The hotel is clean and warm. The room is comfortable. It’s an old hotel but they’ve done a great job at maintaining the quality of everything.
Stayed 1 night in Apr 2022

8/10 Good

Wan-Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022