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Grand Fiesta Americana Sumiya Cuernavaca

Property class: 4.5
VIP Access

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Photo gallery for Grand Fiesta Americana Sumiya Cuernavaca

Garden
Reception
Couples treatment room(s), body treatments, aromatherapy
Kayaking
Kayaking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550
  • Place, Balneario La Cascada
    ‪12 min drive‬
  • Place, AVERANDA
    ‪14 min drive‬
  • Place, Galerias Cuernavaca Mall
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(32 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Plus)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Plus)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds (Plus)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Fiesta Americana Sumiya Cuernavaca

This hotel features 2 restaurants, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Grand Fiesta Americana Sumiya Cuernavaca offers 161 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Grand Fiesta Americana Sumiya Cuernavaca. During your stay, you'll be close to Balneario La Cascada. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy Asian cuisine at Sumiya, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute drive from Balneario La Cascada and 7 minutes from Forum Cuernavaca
Grand Fiesta Americana Sumiya Cuernavaca offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 10549 square feet (980 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Grand Fiesta Americana Sumiya Cuernavaca. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Jiutepec hotel.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 12:30 PM.
Sumiya – This family restaurant specialises in Asian cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
La Distral – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Snack Bar – This poolside bar only serves light fare. Open selected days.
Bar Hutton – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (MXN 75 per day)
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 270 to 795 for adults and MXN 200 to 375 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Hutton
  • La Distral
  • Snack Bar
  • Sumiya

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (10,549 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 270 to 795 for adults and MXN 200 to 375 for children
  • Uncovered self-parking fee: MXN 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya

Grand Fiesta Americana Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Evguenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Sumiya Cuernavaca una vez más confirmó ser un lugar excepcional! Instalaciones hermosas, lugar lleno de tranquilidad y harmonía. Personal sumamente atento y amable que hicieron de esta estancia un momento inolvidable! Gracias especiales a Ady por organizar un festejo espectactular con muchos detalles! Muchas gracias!
Stayed 3 nights in Jan 2026

10/10 Excellent

Pedro

Stayed 1 night in Jan 2026

6/10 Okay

Andrea

Liked: Cleanliness, amenities
The hotel areas were quite beautiful but we didn’t care much for the service. The room was great at first, until the sink started leaking, making it unusable. It’s truly a gorgeous concept and the gardens and pool are beautifully kept, but we were somewhat disappointed with the overall stay
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie Thamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All is very nice and comfortable, and the people is very kindly
Stayed 3 nights in Jan 2026

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hermosos árboles
Stayed 1 night in Jan 2026

10/10 Excellent

Joaquin

Stayed 1 night in Jan 2026

10/10 Excellent

Joaquin

Stayed 3 nights in Jan 2026

6/10 Okay

Juan pablo

Stayed 1 night in Dec 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good afternoon. Service people very nice. Main problems: -Cold shower, reported it and never got fixed. Only excuses -No water bottles in room -Hotel was empty and very persistent to leave by the hour eventhough we were consuming in the pool snack bar -Didn’t make room up until after 5:00 pm Everything was nice and staff very nice.
Pool view room
Pool view room
Stayed 2 nights in Jan 2026

6/10 Okay

sebastian

Nosy
Stayed 1 night in Aug 2025

8/10 Good

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 3 nights in Dec 2025

6/10 Okay

sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Room service food was terrible & the room above us had some sort of party they kept moving furniture & were very noisy. However the staff was always amazing like always.
Stayed 3 nights in Dec 2025

2/10 Terrible

marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Got intoxicated by food , terrible experience
Stayed 1 night in Nov 2025

8/10 Good

MARIA ELDA

Liked: Cleanliness, staff & service
Fata limpieza en los cuartos que se usan de bodega, ellos del 4 piso permaneció abierto y sucio durante los dos días. el lavabo de mi cuarto estuvo tapado durante mi estancia, lo reporte pero no hicieron nada. Las habitaciones esta totalmente mal aisladas del ruido, se oye todo lo de afuera y lo de los cuartos adjuntos. Todo lo demás bien.
Stayed 2 nights in Nov 2025

8/10 Good

Tommaso

Stayed 2 nights in Nov 2025

10/10 Excellent

isabella

Liked: Cleanliness
Lindo
Stayed 2 nights in Nov 2025

10/10 Excellent

Francisco Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo increíble
Stayed 2 nights in Nov 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Bianca Sofia

El hotel está muy lindo y el personal fue muy amable.
Stayed 1 night in Nov 2025

4/10 Poor

Jose

Travelled with family
Disliked: Staff & service
Very bad some of the staff, and its a old hotel very careless
Stayed 2 nights in Oct 2025

10/10 Excellent

Angeles P

Stayed 1 night in Oct 2025

6/10 Okay

Lusbin

Stayed 1 night in Oct 2025

10/10 Excellent

Jorge Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025