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Mercure Johannesburg Randburg Hotel

3.0 star property

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Photo gallery for Mercure Johannesburg Randburg Hotel

Daily English breakfast for a fee
A hotel entrance with a palm tree in the foreground, a clear sky, and a sign reading "Mercure Hotel".
A courtyard with a fountain, outdoor seating, and a building with large windows.
Lobby
In-room safe, desk, laptop workspace, iron/ironing board (on request)

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Corner Republic Rd & Brightwater Common, Randburg, Gauteng, 2125
  • Place, Adventure Golf
    ‪10 min walk‬
  • Place, Lazer Quest
    ‪12 min walk‬
  • Place, Sandton City Mall
    ‪17 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board (on request)

Standard Double Room, 1 Double Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Johannesburg Randburg Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and dry cleaning. Housekeeping is available on request.
Mercure Johannesburg Randburg Hotel offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at Mercure Johannesburg Randburg Hotel, you'll be connected to a shopping centre and close to Sandton City Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 8 minutes by car from Sandton City Mall and 8 minutes from Nelson Mandela Square
  • Airport, railway station and casino shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Mercure Johannesburg Randburg Hotel. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. Free self parking is available.

This 3-star Johannesburg hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.
On-site venue – This restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; ZAR 180 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately ZAR 180 per person
  • Airport shuttle fee: ZAR 550 per room (one-way)
  • Airport shuttle fee per child: ZAR 100 (one-way), (from 12 to 18 years old)
  • Rollaway bed fee: ZAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Johannesburg Randburg Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hotel Randburg Johannesburg
Mercure Hotel Johannesburg Randburg
Mercure Hotel Randburg Johannesburg
Mercure Johannesburg Randburg
Mercure Johannesburg Randburg Hotel
Mercure Randburg
Mercure Randburg Hotel
Mercure Randburg Hotel Johannesburg
Randburg Hotel Johannesburg
Randburg Mercure Hotel
Mercure Johannesburg Randburg Greater
Accor Johannesburg Randburg
Mercure Johannesburg Randburg
Mercure Johannesburg Randburg Hotel Hotel
Mercure Johannesburg Randburg Hotel Randburg
Mercure Johannesburg Randburg Hotel Hotel Randburg

Mercure Johannesburg Randburg Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 137 reviews
Rating 8 - Good. 61 out of 137 reviews
Rating 6 - Okay. 31 out of 137 reviews
Rating 4 - Poor. 6 out of 137 reviews
Rating 2 - Terrible. 7 out of 137 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fareed

Liked: Cleanliness, amenities
Everything and everyone was excellent, service and staff were great 👍,..well done to Mercure,.. Excellent location, mall just across the road, with many interesting stores.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Lights didn’t work, safe didn’t work, uncomfortable bed and pillows.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and value for money

I really enjoyed my stay at the hotel. Easy to find and only 30 mins drive from OR Tambo airport. Check-in and out was quick and easy with very welcoming front desk staff. The room was very comfortable, a good size and spotlessly clean. Tea and coffee making facilities were also in the room as well as a refrigerator which was put to use. The bed was very comfortable enabling a good night's sleep after a very long flight. The room was quiet with minimal noise heard from outside or the corridor/other rooms. Internet connection was excellent. As with many properties in SA there was gate security. Definitely my 1st choice for accommodation when staying in the area again.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Clover

Disliked: Amenities
THE BEDS ARE VERY HARD AND HARD TO SLEEP IN IT HURTS MY BODY
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy party goers revelling until 3am with no attempt by management to engage them
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

MARY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
matriculates dance when we arrived. nobody helped with luggage... noice.... the floors to the rooms was dirty and 4am knock on the door ,,, nobody there. terrible stay... will never go back or refer anyone to this establishment .. paid for breakfast .. early anything left when we arrived for breakfast , then bacon is not chewable (both mornings) like eating biltong, fruit on Saturday morning was yeasty... definitely not fresh .. very very very disappointing in hotels.com to have this on your list ,
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brett R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Stayed 9 nights in Jul 2024
Verified

6/10 Okay

Jacintha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

The Manager on Duty was friendly, but the rooms were very disappointing. They looked nothing like pictures online. We had no bath towels and had to ask for them and the toilet seat in one room was broken. The body wash and shampoo was empty. The breakfast was great, (the best part of the stay) sadly will not be going to the Mecure again
Stayed 1 night in Dec 2021
Verified

8/10 Good

Dae Won

Liked: Cleanliness, staff & service, room comfort

조용한 호텔

조용하고 바로 앞에 쇼핑몰이 있어서 좋네요.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Randburg Gem

The staff was exceptional as usual
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Raphaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo beneficio

como joanesburgo tudo é muito longe , acho que vale a pena, quartos limpos, cama boa, ao lado de um mercado, estacionamento disponível sem custo adicional. Otimo custo beneficio uma vez que os hoteis em sandton sao bem mais caros e em 15 min de carro voce está lá.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Had a lovely time, disturbed by a neighbor that was banging on the door between 1 - 2.30am though. i was in room 129
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Peters

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the mall and transit system.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really good and friendly from reception, restaurant, bar, room cleaning- all very helpful and the gateman gave everybody that came through his gate , the Thumbs Up sign. Very positive when you arrive as a new guest. Still a few round pin 3 pin plug sockets!!!
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Room comfort

Um Mercure abaixo do standard habitual

O standard de Mercure nesta unidade necessita de algumas obras visando melhorias - o hotel começa a envelhecer. O quarto foi o menor dos vários Mercure que já utilizei pelo mundo fora. O lugar é conveniente, de fácil acesso e cerca de um pequeno centro comercial onde podemos ir a pé. A internet Wi-Fi tem boa qualidade e de fácil acesso.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business.

Quick business trip. Nothing fancy about the hotel, but in it's price bracket has no equal. Good, comfortable room. Good shower, bed, wifi and nice and quiet. Location good for my meetings.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The cabinet where the fridge is stored was broken, i booked for 2 people but had toiletries for 1 person for both days in both the 2 rooms i booked. When my family arrived to occupy the next room the lady at reception told tgem i only booked 1 family room for 2 adults and 1 child without checking on the system. Upon my arrival down stairs she said the same thing and when i asked when i showed her the 2 keys she then said you can go. No apology nothing not even checking on the computer. all i got was attitude and eyes rolled on me and my hisband said the lady was really harsh with her.
Stayed 2 nights in May 2019
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We basically slept over after attending a show in JHB and had to leave early again.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Selvanandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

It was above average for a short term stay. It was conveniently situated and good value for money.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Zandile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent service, very neat and staff was welcoming😊
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, freundliches Personal, sauber, guter Parkplatz
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Friendly and helpful staff.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Convenient location with shops and restuarants within a walking distance. Good Wi-Fi. Friendly staff.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

Comfortable quiet and easy
Stayed 1 night in Dec 2018
Verified

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Just a short overnight stop - but all was good value for money
Stayed 1 night in Dec 2018