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Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

4.0 star property

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Photo gallery for Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

Relax by the rooftop infinity pool surrounded by lush greenery and comfortable seating areas.
Relax in this stylish room with a large bed, flat-screen TV, and comfortable sofa.
Relax in a spacious room with a large bed, framed artwork, and a convenient workspace.
Relax in style with a comfortable seating area, bar, and entertainment options.
Enjoy meals with a view of the surrounding greenery and distant building from this dining area.

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Pool
  • Air conditioning

Explore the area

Map
221 Garsfontein Road, Menlyn, Pretoria, Gauteng, 0181
  • Menlyn Park Shopping Centre
    ‪2 min walk‬
  • Time Square Casino
    ‪13 min walk‬
  • University of Pretoria
    ‪6 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | Flat-screen TV

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

Hotel in Pretoria with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn offers 178 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn. During your stay, you're just a quick walk from Menlyn Park Shopping Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Menlyn Park Shopping Centre and Corobay Corner Office Park
  • Airport shuttle service available for a fee
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Protea Hotel Fire & Ice by Marriott Pretoria Menlyn. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Pretoria hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (30,000 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 660 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Fire Ice Menlyn Pretoria
Protea Hotel Fire Ice Marriott Menlyn
Protea Fire Ice Menlyn Pretoria
Protea Fire Ice Menlyn
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Hotel
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria

Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 215 reviews
Rating 8 - Good. 70 out of 215 reviews
Rating 6 - Okay. 18 out of 215 reviews
Rating 4 - Poor. 8 out of 215 reviews
Rating 2 - Terrible. 5 out of 215 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John, Great bardfield

Stayed 1 night in Apr 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent stay. Peaceful and quiet gated neighborhood
Stayed 4 nights in Feb 2025

10/10 Excellent

MARTHA, HARARE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Respond promptly to requests. Very clean facilities. Highly recommended.
Stayed 2 nights in Feb 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

gayath

Disliked: Staff & service
Staff wasn’t helpful i asked for a place to pray after checking out but they refused to help
Stayed 2 nights in Jan 2025

10/10 Excellent

MARGARET

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience there for business only disappointment after a days work, I wanted to enjoy the sunshine and relax on a sun lounger with a book. The pool area is not as advertised in the photos and part of the reason I booked this hotel. Small Uncomfortable seating area and no sun beds to lie out and relax
Stayed 4 nights in Jan 2025

10/10 Excellent

Maxwell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dolly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard, Espoo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique is a 50m pool! I was able to swim laps one of days which was good as it was too hot to run. Everyone seemed to enjoy I actually used the pool because the staff remembered me, in part, because if this. The staff is excellent!
Stayed 5 nights in Nov 2024

10/10 Excellent

Thabo

Very expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Maxwell

Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent!! Would definitely recommend this hotel to others! Convenient location to the freeway as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

siraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. From the security personnel to the reception personnel the staff was welcoming and helpful.The was clean and smelled nice with bottled water. The room service was outstanding. Dinner came was delivered precisely in 30 minutes hit and delicious. We had suvh a redtful night we even missed out on breakfast. Next time we visit we will make dure to have dinner , a nightcap at the bar and breakfast innthe morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Beullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Stayed 1 night in Aug 2024

8/10 Good

Marcello

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price per night
Stayed 12 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Thin Walls

The hotel is very clean and all. The wall between our room and the next room is very thin because my daughter and I could hear everything from the next room. It was so embarrassing because we could even hear the people having sex!!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2024

10/10 Excellent

Jabulile

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Iche

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in May 2024

10/10 Excellent

Ilana

Stayed 1 night in May 2024