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Raphael Penthouse Suites

5.0 star property

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Luxury Penthouse, 2 Bedrooms | Terrace/patio
Suite, 2 Bedrooms | Terrace/patio
Luxury Penthouse, 2 Bedrooms | Terrace/patio
Steam room
Luxury Penthouse, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
South Wing Nelson Mandela Squ Fifth St, Sandton, Gauteng, 2196
  • Place, Nelson Mandela Square
    ‪1 min walk‬
  • Place, Sandton City Mall
    ‪2 min walk‬
  • Place, Sandton Convention Centre
    ‪7 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing

Luxury Penthouse, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Raphael Penthouse Suites

This guesthouse features an outdoor pool, a fitness centre and a sauna. Free WiFi in public areas, free valet parking and free train station pick-up are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning.
Raphael Penthouse Suites offers 60 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Televisions come with satellite channels and pay-per-view films. Accommodation at this 5-star guest house has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Johannesburg guest house provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the guest house include an outdoor pool, a sauna and a fitness centre.
With your stay at Raphael Penthouse Suites, you're connected to the convention centre and just a quick walk from Nelson Mandela Square. Free WiFi in public areas, free valet parking and free train pick-up service are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Nelson Mandela Square and 6 minutes by car from Melrose Arch Shopping Centre
  • Free train station pick-up shuttle service
Raphael Penthouse Suites offers its guests an outdoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Raphael Penthouse Suites. The guest house can provide concierge services and limo/town car service. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool and outdoor pool at a partner property.

Smoking is allowed in designated areas at this 5-star Johannesburg guest house.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 150 for adults and ZAR 80 for children
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • DVD player
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raphael Penthouse Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately ZAR 150 for adults and from ZAR 80 for children
  • Airport shuttle fee: ZAR 1090 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Raphael Penthouse Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Raphael Penthouse
Raphael Penthouse Suites
Raphael Penthouse Suites House
Raphael Penthouse Suites House Johannesburg
Raphael Penthouse Suites Johannesburg
Raphael Penthouse Suites House Sandton
Raphael Penthouse Suites Sandton
Raphael Penthouse Suites Guesthouse Sandton
Raphael Penthouse Suites Guesthouse
Raphael Penthouse Suites dton
Raphael Penthouse Suites Sandton
Raphael Penthouse Suites Guesthouse
Raphael Penthouse Suites Guesthouse Sandton

Raphael Penthouse Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthea

Liked: Amenities, property conditions & facilities
Very friendly staff and good sized room and amenities. Great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff is friendly, helpful, and willing to go an extra mile to assist with anything needed. Loved it 😍
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

LOPHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about Raphael Penthouse Suites is excellent: great location, clean and comfortable room, courteous service and very reasonable price. If I visit Johannesburg again, I will definitely stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sachin Dilip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very attentive and helpful
Stayed 2 nights in May 2025
Verified

10/10 Excellent

MohamedHydrosJassem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near the mandela square with all the facilities.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. From the moment we arrived to when we left, they were so helpful and friendly. Will definitely come back
Stayed 3 nights in Jun 2025
Verified

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Very close to shopping center and restaurants.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached directly to the mall made for an easy and convenient stay. Nice lounge and kitchen gave a nice homey feel and space you dont get in a hotel room.
Stayed 1 night in Nov 2023
Verified

8/10 Good

RAMOTSUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Self-service in Sandton

Good
Verified

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service
It took a while to fix the sauna
Stayed 5 nights in May 2025
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly and helpful staff, nice furnishings in the apartments and adequately stocked with all the necessities for such accommodation! The bed was comfortable with very nice bed linen! Like the proximity to Sandton City and Mandela Sq! All in all I thought the Raphael was very good value for money! I did not like the view from my room.. faced the wall (but at least it wasn’t concrete and plain, but would have preferred a city view!
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Henrik

Liked: Cleanliness
Disliked: Staff & service

Good location, but not living up to expectations

Good location next to best shopping and dining. Good breakfast served at nearby hotel. Spacious rooms. Mold in the rooms, poor and not very friendly service, many technical issues, for example they could not make keys for our rooms and wifi worked only half of the time. Tried to charge extra for breakfast that was included. All in all, not what to expect from a 5 star hotel
Stayed 2 nights in Jan 2023
Verified

4/10 Poor

Gerrit

This hotel could be a pearl in Sandton, however, the photos of the property hide investment in maintenance. One of only a few hotels we’ve stayed in which has so few sockets for charging a laptop or indeed a phone. We found blood on the tiles in one of the two bathrooms in the 2 bedroom suite. The pigeons enjoyed our jacuzzi on the enormous balcony. We certainly weren’t going to get into that tub. A disappointing stay which didn’t meet our expectations.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedbug City hotel

My stay would have been good if we were not eaten up by bedbugs. We did not sleep the entire night as I was itching uncontrollably by the bites. I caught one bedbug and took it to the reception desk. The receptionist was very nice and brought me a clean sheet and blanket to sleep in the chair as I could not sleep in the bed anymore. The next morning I was told by the morning receptionist that someone would contact me from the hotel. No one did not even by email. I reported it to my credit card company, and they refused to refund my payment of $283.45 for the nights stay. My biggest fear was bringing bedbugs back into NY with me. I think it was ridiculous that the hotel did not did not refund me as I did not want to write a negative review because I was waiting for them to do the honorable thing of refunding me.
Bedbug bites
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Christoph

Liked: Cleanliness, amenities
Zimmer ohne Aussicht mit kleinem Balkon. Unmöglich, dort zu sitzen wegen Lärm von Gebäude-Maschinen wie Klimaanlage. Nicht einmal ein Fenster oder Türe konnte man offen lassen wegen dem Lärm. Man fühlt sich wie in einem komfortablen Gefängnis. Wifi hat zuerst nicht funktioniert. Es dauerte zu lang, um das Problem zu lösen. Würde nicht empfehlen, dort zu buchen obwohl die Lage grossartig ist.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

LAURE

Liked: Cleanliness, property conditions & facilities, room comfort
Si vous voulez le petit déjeuner, il faudra accepter de marcher dans le labyrinthe de la tour pour aller de l’autre côté dans le resraurant d’un autre hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Taichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms. daily room cleaning was professional. connected directly to the Sandton City mall so easy access to the restaurants and shopping.
Stayed 3 nights in Apr 2022
Verified

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort

Probably the worst hotel room in Sandton

Literally terrible experience in a shabby and worn out and hugely overpriced room. I'm traveling on business and booked this property because I thought I might benefit from the lounge area and kitchen but the carpet was soaking wet from leakage from the patio, the sofa was beyond worn out, the wardrobe doors didn't slide / close properly and the bedroom still has a square CRT TV as if it's 1994! Really a terrible shambles of an experience, not to mention lifts not working on the day I arrived.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIdden Gem, Great Location

Great location, great apartment, only one slight criticism and that was there was no iron or ironing board in the apartment.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, room comfort

Zentrale Lage beim Nelson Mandela Square

Um es vorwegzunehmen, die zahlreichen Restaurants am Square sind nicht so lärmig. Die laufenden Airconditioner allerdings schon. Das Apartment ist ein bisschen in die Jahre gekommen aber Preis/Leistung stimmt. Ideal für Familien. Im Herzen von Sandton City mit Zugang zu all den Shops und Restaurant. Nähe Gautrain. I
Stayed 1 night in Oct 2019
Verified

8/10 Good

Bineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Johannesburg at the Raphael

This is a great place to stay if you want quiet and businesses like environment but still in the midst of all the action
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Recent Stay

Furniture is dated and wifi poor.