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Sanctuary Mandela

VIP Access

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Photo gallery for Sanctuary Mandela

Outdoor pool, pool loungers
Property video
Garden
Interior entrance
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
4 13th Avenue,, Houghton Estate, Johannesburg, Gauteng, 2198
  • Place, Nelson Mandela Foundation
    ‪12 min walk‬
  • Place, Killarney Golf Club
    ‪15 min walk‬
  • Place, Houghton Golf Club
    ‪9 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

A modern bedroom with a large bed, a bedside table with books, a vanity with a mirror, a bathtub, and a green accent wall.

Deluxe Studio

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Room

A hotel room with a bed, two armchairs, a small table, a desk, a mirror, a green accent wall, and a bathroom with a bathtub.

Presidential Room

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two patterned pillows, a nightstand with a glass decanter, and a view of the city through sheer curtains.

Deluxe Room, 1 King Bed

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sanctuary Mandela

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and conference space are on-site.
Sanctuary Mandela offers 9 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Johannesburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, printers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.
During your stay at Sanctuary Mandela, you're just a quick walk from Nelson Mandela Foundation. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 8 minutes by foot from Nelson Mandela Foundation and a 3-minute drive from Johannesburg Zoo
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 86 square feet (8 square metres) and includes conference space. An outdoor pool, spa services, and multilingual staff are also featured at the business-friendly Sanctuary Mandela. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Johannesburg hotel.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.
Insights – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Dalibhunga – On-site diner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dalibhunga
  • Insights

Things to do

  • Art gallery
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 86 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 975 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Sanctuary Mandela offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sanctuary Mandela Hotel
Sanctuary Mandela Johannesburg
Sanctuary Mandela Hotel Johannesburg

Sanctuary Mandela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. After speaking with Tamsyn for several months, she (and the rest of the staff!) made sure my visit was exactly how I wanted. The food was spectacular. Hats off to the chef. My massage was wonderful, as was the tour of the house. Highly recommend for a perfect experience. Thank you to everyone!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the staff are amazing! We felt at home all the time, they take care of every little detail, cant recommend it enough
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Bongi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay and wish we could have stayed longer. This place is pure perfection, with a sprinkle of customisation that makes each individual guest feel special. Kagiso was our waiter for lunch and supper and very attentive. We will be back again!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent and attentive staff. Great breakfast and really tasty lunch. I highly recommend!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jamye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the staff greeted us by saying, “Welcome Home”. I have never received such a warm reception of hospitality by a hotel. The dinner, the rooms, the staff, the jazz brunch, and the tour, were amazing!! I am already planning my next stay. My only regret, is wishing I knew about the hotel sooner.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shekkola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of our stay was intentionally welcoming. From the welcome beverages to the bedside treat, we felt cared for every moment of our stay. The tour of the sanctuary allowed us to have an inside look into the life of Nelson Mandela. Each person at the sanctuary told us more about the beautiful history of his time there. We highly recommend a stay at the sanctuary to all who visit Johannesburg. The meals were exceptional and designed with a global perspective. Each dish has its own story. There is amazing variety.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michelle B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. I felt right at home. I would definitely recommend. The place is beautiful and very well made. I didn’t care for the dinner menu and the breakfast was served cold. I ordered pancakes and bacon. I would still recommend this lovely es. We celebrated our anniversary and they had some really nice for us when returning from dinner
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable Service by staff & Guest Relations. Top notch Restaurant. Exceptional breakfasts with your stay. Dinner cuisines & Cultural Experiences! History, wines & food ! Top Notch! Options are very plentiful , insanely delicious. Foods that soothes the soul . The ambience of the Boutique hotel is just simply Amazing! I will definitely come back Beds are super comfy. You will definitely get a goodnight nights rest . Housekeeping Superb !! Welcome drinks w/ a South African greeting is something one must witness. Attentiveness is on another Level of making sure their guest are treated with the upmost respect. I felt like the Queen that I am ! That’s what you will get coming back home . Thanks You Everyone for making my Gmom & my Birthday a very special & blessed day. Thank you Linda ! We love you 🇺🇸 If you don’t stay here, you can still visit the Restaurant with a reservation. Best dining experience!!!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious, spotless, and spectacular. I'd corresponded with Tumi, the manager, prior to my visit. She was warm and welcoming as was the woman at the front desk who greeted me when I arrived. The breakfast, which is included, is a la carte. I ordered several things, thinking the portions would be small. They were not. Everything was delicious (yogurt and fruit, eggs benedict) and the coffee (I take it black, no cream or sugar) was super. My only criticism was in regards to the restaurant dinner. I ordered chicken tangine which were two thighs in a tangine sauce. The thighs had so many bones and such little meat that I thought they were actually pigeon. The sauce was mediocre.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait il y avait pleins de petites attentions qui ont rendu le séjour extraordinairement. Exemple: des petits mots sur l’histoire de Mandela tous les jours des petits gâteau tous les jours services et personnels irréprochable allant de l’accueil au gardien en passant par le service de restaurant et cocktail. Un vrai hôtel 5 étoiles. De plus, dormir dans l’ancienne maison de Mandela a rendu le moment encore plus unique. Merci pour tout je le recommande fortement.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023