The Urban Sanctuary Boutique Hotel

4.0 star property

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Business centre
Yoga
Family dining
Living area
Reception hall

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
9 Nola Cir, Randburg, Gauteng, 2194
  • Sandton City Mall
    ‪6 min drive‬
  • Nelson Mandela Square
    ‪6 min drive‬
  • Melrose Arch Shopping Centre
    ‪9 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪26 min drive‬

Room options

Deluxe Studio, Courtyard View

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room, Pool View

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite, Pool View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Comfort Double Room, Courtyard View

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Urban Sanctuary Boutique Hotel

Hotel in Johannesburg with spa services and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and concierge services are on-site. Housekeeping is available on request.
The Urban Sanctuary Boutique Hotel offers 6 accommodations with shared/communal kitchens. Full-sized fridge/freezers and microwaves are provided.

Bathrooms include a separate bath and shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments.
During your stay at The Urban Sanctuary Boutique Hotel , you'll be close to Sandton City Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by car from Sandton City Mall and 8 minutes from Nelson Mandela Square
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Meeting rooms and coworking spaces are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and barbecue grills are also featured at The Urban Sanctuary Boutique Hotel . Self parking is free.

This 4-star Johannesburg hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 11:00 AM.
The Urban Sanctuary Boutique Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Afrikaans, Arabic, English, French, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: ZAR 199 for adults and ZAR 99 for children
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of ZAR 199; reservation required
  • Private picnics

Things to do

  • Art gallery
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Picnic area

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Late check-in fee: ZAR 500 for check-in between midnight and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at The Urban Sanctuary Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 900 per accommodation, per stay
  • Breakage deposit: ZAR 900 per stay
  • Cleaning fee: ZAR 500 per accommodation, per stay (varies based on the length of stay).
  • Administrative fee: ZAR 1200 per accommodation, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately ZAR 199 for adults and from ZAR 99 for children
  • Airport shuttle fee: ZAR 500 per person (return)
  • Airport shuttle fee per child: ZAR 250 (return)
  • Late check-in fee: ZAR 500 for check-in between midnight and 3:00 PM
  • Housekeeping fee: ZAR 400 per day; may vary based on unit size
  • Hosted evening meal: ZAR 199

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
The Urban Sanctuary Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

The Urban Sanctuary Boutique
The Urban Sanctuary Boutique Hotel Hotel
The Urban Sanctuary Boutique Hotel Randburg
The Urban Sanctuary Boutique Hotel Hotel Randburg

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