Waterfalls Boutique Hotel

4.0 star property

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Photo gallery for Waterfalls Boutique Hotel

Garden view
Electric kettle
Free daily cooked-to-order breakfast
Spa
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
200 Outeniqua Avenue, Pretoria, Gauteng, 184
  • Place, Menlyn Park Shopping Centre
    ‪5 min drive‬
  • Place, Riverwalk Office Park
    ‪7 min drive‬
  • Place, Montecasino
    ‪43 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪36 min drive‬

Room options

Standard Double Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Honeymoon & Executive Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Apartment

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Waterfalls Boutique Hotel

This guesthouse features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area and conference space.
Waterfalls Boutique Hotel offers 8 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers. This Pretoria guest house provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Waterfalls Boutique Hotel, you'll be within walking distance of Riverwalk Office Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Waterfalls Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Riverwalk Office Park and a few minutes from South African Local Government Association
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this guest house measures 237 square feet (22 square metres) and includes conference space. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at the business-friendly Waterfalls Boutique Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Pretoria guest house.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 9 AM.
Waterfalls Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Waterfalls Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 237 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Bar/lounge

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 200 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Waterfalls Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Waterfalls Boutique
Waterfalls Boutique Hotel
Waterfalls Boutique Hotel Pretoria
Waterfalls Boutique Pretoria
Waterfalls Hotel
Waterfalls Boutique Pretoria
Waterfalls Boutique Hotel Pretoria
Waterfalls Boutique Hotel Guesthouse
Waterfalls Boutique Hotel Guesthouse Pretoria

Waterfalls Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 76 reviews
Rating 8 - Good. 13 out of 76 reviews
Rating 6 - Okay. 11 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 5 out of 76 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is clean, quite and not far from the shops. Hospitality and customer service was amazing. I would book here again. Great place for couples or honey moon
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mahlatse

Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

NKATEKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Peaceful homely excellent
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
3 of us stayed for 2 weeks in a 2 bedroom apartment at Waterfalls. The staff are super friendly & provided much guidance. They have a large generator to overcome load shedding... Breakfasts are excellent!
Stayed 5 nights in May 2023
Verified

8/10 Good

Julio

Liked: Amenities
The staff
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Ziska

Liked: Cleanliness, staff & service
Staff was great. I was disappointed with the size of the bath, looks much bigger on the pictures online. And the breakfast was not nice. The omelets was very oily and cold and the bacon was not crispy. But other than that, it was a lovely stay! Thank you
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Errol

Disliked: Cleanliness, property conditions & facilities, room comfort

1

The room which we stayed in was dark and dingy and we had to use a flashlight in the evening because of insufficient lightening in the room. After complaining they offered another room without addressing the issue. The room has worn and the fittings were out of date. The only redeeming feature was the breakfast which was good.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
3 of us stayed for 2 weeks in a 2 bedroom apartment at Waterfalls. The staff are super friendly & provided much guidance. They have a large generator to overcome load shedding... Breakfasts are excellent!
Stayed 6 nights in May 2023
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
De locatie beviel goed waarbij service hoog in het vaandel staat
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Kewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt, luksus og god kvalitet
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Carel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good food. Beautiful location.
Stayed 8 nights in May 2022
Verified

6/10 Okay

Gerhard

Liked: Cleanliness
Disliked: Amenities
nice dining area and water feature. room was not available on time, with promises of "2 minutes" i waited, making no alternative arrangements for an appointment which i eventually could not honour as the room was made available 40min later.
Stayed 1 night in Dec 2019
Verified

8/10 Good

CG

Liked: Cleanliness, staff & service, property conditions & facilities
Extrem großes Familienzimmer. Einige Einrichtungsgegenstände wie Küche oder Kleiderschrank sind sehr alt und passen optisch absolut gar nicht zu restlichen Einrichtung. Das ist schade, dadurch wird der erste sehr positives Eindruck zerstört! Großartiges Bad, auch wenn es beim Duschen halb geflutet wird! Nettes Personal! Wir hatten Stromausfall und es wurde sofort ein Generator angeworfen, so dass wir nicht im Dunklen saßen. Das Zimmer hat viele Oberlichter, die nicht zu verdunkeln sind, frühes Aufwachen ist daher garantiert! Alles in Allem gutes Preis/ Leistungsverhältnis
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Place is really nice. I felt comfortable here and had my privacy
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Thank you fir amazing service and wonderful staff that goes out if their way for their guests
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Prudence

Disliked: Staff & service, room comfort

Poor communication

Customer service is poor
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

EYTAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good,everything was great.
Verified

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Beautiful and great service stay. Staff are excellent. Rooms are a bit dark with dark furniture.
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super ausstattung. haben sogar ein upgrade bekommen. sehr bequemes bett.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

mavid

Liked: Staff & service

nice quiet location. but no microwave, iron and bo

my experience was good but was disappointed about the amenities as it did not match the description advertised. swimming pool was not available. the room not well equipped and there was additional charge for snacks and water. was expecting more for the price
Stayed 2 nights in Mar 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

deserto

bom
Stayed 1 night in Oct 2017
Verified

8/10 Good

CHIENTE

Liked: Cleanliness, staff & service, room comfort

不錯的選擇

優點: 員工十分友善, 房間頗大, 房間裝潢還維護得當, 早餐不錯 缺點: 晚上樹蛙跟鳥的叫聲頗大聲, 會影響睡眠, wifi訊號在房間內不佳
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Bine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel citynah

Musste spontan buchen und hatte Glück, dass ich ein Zimmer dort bekam - was soll ich sagen - als Upgrade- eine Suite. Habe mich super gut dort gefühlt. Dinner und Breakfast war spitze - serviert auf der überdachten Terrasse mit Blick auf die Lichter der Stadt.
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Amor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not 5 Star

Not 5 Star. Bedding had spots on, Soap against the wall, No Hairdryer, NO HOT WATER, Reception was helpfull and moved me to another room, where the Hot water work together with the water of the outside jaquzzi. every time the water for the jaquzzi open the geyser trip, Then the DSTV could not get a signal.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and great omelette breakfast!

The staff were extremely helpful during my stay, and the location is perfectly situated for travel within Pta.