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Quality Inn Johnson City I-26 exit 17

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn Johnson City I-26 exit 17

Lobby sitting area
Reception
Reception
Seasonal outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

View in a map
119 Pinnacle Dr, Johnson City, TN, 37615
  • Place, Johnson City Mall
    ‪5 min drive‬
  • Place, Freedom Hall Civic Center
    ‪9 min drive‬
  • Place, East Tennessee State University
    ‪11 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About this property

Quality Inn Johnson City I-26 exit 17

Hotel with free breakfast, in the vicinity of Johnson City Mall
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn Johnson City I-26 exit 17 offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Johnson City I-26 exit 17. During your stay, you'll be close to Johnson City Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Johnson City Mall and 8 minutes from Gray Fossil Museum
  • Cats and dogs welcome for a fee
Quality Inn Johnson City I-26 exit 17 offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Quality Inn Johnson City I-26 exit 17 also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Johnson City hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Johnson City
Quality Johnson City
Comfort Inn Johnson City
Johnson City Comfort Inn
Quality Inn Johnson City
Quality Inn Johnson City I 26 exit 17
Quality Inn Johnson City I-26 exit 17 Hotel
Quality Inn Johnson City I-26 exit 17 Johnson City
Quality Inn Johnson City I-26 exit 17 Hotel Johnson City

Quality Inn Johnson City I-26 exit 17 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 256 reviews
Rating 8 - Good. 56 out of 256 reviews
Rating 6 - Okay. 40 out of 256 reviews
Rating 4 - Poor. 22 out of 256 reviews
Rating 2 - Terrible. 38 out of 256 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Christian

Business traveller
Disliked: Amenities, property conditions & facilities
Paid for a non-smoking and got a room that smelt like an ashtray. I got the room for a job site Forman and he refused to stay there because of the unsafe environment, the dank and dinghy feel, and the heavy smoke smell. This was a total waste of money.
Stayed 6 nights in Jul 2025

4/10 Poor

Debbie

Stayed 1 night in Aug 2025

4/10 Poor

Isaac

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Cameron

Liked: Staff & service, room comfort

Good just musty smell in room

Everything was fine just the room had a musty smell and the toilet needs to be re-caulked.
Stayed 2 nights in Aug 2025

8/10 Good

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a place to stay. That’s about all I can say. It was just dirty. The bed was hard. There were some sketchy people too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helfful. We originally had a room on the 2nd floor, but with no elevator and my daughter in a walking boot and unable to climb stairs, the lady at checkin immediatedly changed our room to aground floor with no fuss.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness
The property was fine... rooms were clean and the a/c worked well. The staff was "too busy with checkouts" to clean our room or replace the towels on the second day.... quite frankly their staffing problems should not be my problem.... all in all for the money I would stay there again....
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Stayed 5 nights in Jul 2025

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was disgusting and in terrible disrepair! They put us in a subpar room because we were traveling with our registered service dogs. The manager refused to move us to a decently inhabitable room, probably because they didn’t have anything better in the entire facility. The room was billed as non smoking, but had obvious smoke damage on almost every surface like it’d housed a pen full of chain smoking monkeys for a decade, and the blankets all had cigarette burns in them. The manager was an absolute nightmare to deal with and was rude and cussed at us when we had the audacity to complain. The GM never called us back after filing a formal complaint, and the evening attendant was less useful than rest stop toilet paper! I will be leaving photos on their yelp and Google reviews!
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Gene

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness
Very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Iva

Liked: Cleanliness
Greatest hotel I ever stayed in. Jan was very friendly and caring. Will definitely stay again.
Stayed 1 night in Jun 2025

8/10 Good

kha

Stayed 1 night in Jun 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, price, parking, service, and cleanliness were all great !
Stayed 6 nights in Jun 2025

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had a bad odor, the floors were sticky, not very clean, bedding looked dingy and dirty. Tv was good, light fixtures easy to turn on and off, coffee was ok
Stayed 1 night in Jun 2025

2/10 Terrible

AHMET

Stayed 13 nights in May 2025

10/10 Excellent

Renea

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. The rooms are updated,clean and the evening check in staff are wonderful
Stayed 1 night in May 2025

6/10 Okay

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent breakfast. Friendly staff. Definitely need new mattresses.
Stayed 1 night in May 2025

10/10 Excellent

ELSA, MINNEAPOLIS

All great.
Stayed 1 night in May 2025

2/10 Terrible

Adam

Stayed 1 night in May 2025