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Utopia Hotel

Property class: 3.5

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Photo gallery for Utopia Hotel

Breakfast and dinner served
Front of property
In-room safe, individually decorated, individually furnished, desk
Breakfast and dinner served
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Chaussée Brunehault 392b, Masnuy-Saint-Jean, Jurbise, 7050
  • Place, Royal Golf du Hainaut
    â€Ș4 min drive‬
  • Place, Grand-Large Marina
    â€Ș4 min drive‬
  • Place, Hippodrome de Wallonie
    â€Ș5 min drive‬
  • Airport, Charleroi (CRL-Brussels South Charleroi)
    â€Ș31 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, individually decorated, individually furnished, desk

Classic Double or Twin Room

8.2 out of 10
Very good
(23 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | In-room safe, individually decorated, individually furnished, desk

Comfort Double or Twin Room

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

7.2 out of 10
Good
(10 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, Sauna

Deluxe Room, Sauna | Room amenity

Deluxe Room, Sauna

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Tree House

Comfort Tree House | In-room safe, individually decorated, individually furnished, desk

Comfort Tree House

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Tree House

Family Tree House | In-room safe, individually decorated, individually furnished, desk

Family Tree House

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area | 42-inch flat-screen TV with cable channels

Junior Suite

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Utopia Hotel

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Utopia Hotel offers 61 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Utopia Hotel. During your stay, you'll be close to Royal Golf du Hainaut. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and hiking/biking trails
  • Just a 4-minute drive from Royal Golf du Hainaut and a few minutes from Hippodrome de Wallonie
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Utopia Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Utopia Hotel. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Les jardins d'Utopia – This restaurant serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 18 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Les jardins d'Utopia

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 April to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 13 for children
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 16 April and close on 01 October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Utopia Hotel Mons
Utopia Mons
Utopia Hotel Jurbise
Utopia Jurbise
Utopia Hotel Hotel
Utopia Hotel Jurbise
Utopia Hotel Hotel Jurbise

Utopia Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 626 reviews
Rating 8 - Good. 216 out of 626 reviews
Rating 6 - Okay. 121 out of 626 reviews
Rating 4 - Poor. 74 out of 626 reviews
Rating 2 - Terrible. 49 out of 626 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tariq

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking, EV chargers, nice beer at the bar, quirky lodge in the forest.
Stayed 1 night in Dec 2025

6/10 Okay

Jean Marc

Stayed 1 night in Dec 2025

6/10 Okay

Adrian

Travelled with group
Liked: Staff & service, room comfort
My Room number 211 was not cleaed during the daytime. . The cleaning staff knocked on my door at 18.00 and asked if i wanted my toom cleaned. The toilet roll holder was hanging off. The air conditioning control was broken and there was no kettle or coffee making facilities. Thanks Robert Gray
Stayed 2 nights in Oct 2025

8/10 Good

jean pierre

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Kamil

Business traveller
Liked: Staff & service
generally fine. some small troubles as leaking tube in shower so water was everywhere during bath :). no fridge on the room.
Stayed 4 nights in Sep 2025

4/10 Poor

Wayne

Stayed 3 nights in Aug 2025

8/10 Good

Alessandro

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Stayed 1 night in Jul 2025

10/10 Excellent

Nipon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect moment after a whole day in Pairi Daiza Zoo, this hotel give a peaceful moment, we play snooker in the morning and some other client in the swiming pool..that really cool... The breakfast is really good. much offer and delicious. Big love.
Stayed 1 night in Jul 2025

2/10 Terrible

Kasper

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

brug det aldrig.

det mest beskidt hotel. og alt var i stykker.
Stayed 1 night in Jul 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Vraiment un excellent hĂŽtel en ce qui concerne le cadre et l’emplacement, piscine, jeux pour enfant, restaurant, le personnel est trĂšs sympathique. Petit bĂ©mol en ce qui concerne la propretĂ©, toile d’araignĂ©e dans la chambre, joint de carrelage de salle de bain moisi et la literie n’est pas trĂšs confort en ce qui concerne m oreiller et le matelas. Cependant je conseillerai cet hĂŽtel Ă  100% et y retournerai si je le peut!!!!
Stayed 1 night in Jul 2025

8/10 Good

Stephane

Stayed 1 night in Jul 2025

2/10 Terrible

Alexander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Nicolas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catastrophique , chambre au RDC insalubre avec du moisi autour des fenĂȘtres sur un mĂštre de hauteur . Voilage inexistant ne reste que la tringle , nous sommes au RDC donc aucune intimitĂ© Ă  part fermer les rideaux occultants et allumer la lumiĂšre en pleine journĂ©e .
Stayed 1 night in May 2025

2/10 Terrible

Ronan

Disliked: Cleanliness, property conditions & facilities
Les sanitaires sont sales et la pomme de douche ne fonctionnait pas
Stayed 1 night in Jun 2025

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, we recommand it
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort

Querky but Lovely

One night but perfect for a business trip or longer. Brilliant service, one quirk the receptionist has to always open everyone's door.??. Might have been for one night ? However this didn't bother me at all. Would come back ...
Stayed 1 night in Apr 2025

2/10 Terrible

Alain

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

omer

Travelled with partner
Disliked: Amenities, property conditions & facilities
Terrible hotel, everything is broken, mold I'm the rooms, need major upgrades.
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Stayed 1 night in Apr 2025

6/10 Okay

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No hot water for the shower.

Tout était parfait (nourriture, environnement, personnel, chambre, paysage) mais 2 choses ont été négatives: Pas d'eau chaude dans la douche le deuxiÚme jour et la chasse d'eau ne fonctionnait pas. (Chambre 228)
Stayed 2 nights in Apr 2025

8/10 Good

Tim

Good for price
Stayed 3 nights in Apr 2025