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Tsumagoi Resort Sai No Sato

3.5 star property

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Photo gallery for Tsumagoi Resort Sai No Sato

Waterslide
Public bath
Reception
Sports facility
Buffet

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Tamari 2000, Kakegawa, Shizuoka, 436-0011
  • Place, Tsumakoi Sound Illumination
    ‪12 min walk‬
  • Place, Kakegawa Kachoen Park
    ‪4 min drive‬
  • Place, Shizuoka Stadium ECOPA
    ‪14 min drive‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking (North Wing)

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, Non Smoking (North Wing)

8.0 out of 10
Very good
(4 reviews)
  • 52 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Standard Twin Room, Non Smoking (South Wing)

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking (South Wing)

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Twin Room - South Wing

  • Sleeps 3

View all photos for Deluxe Family Room - North Wing

In-room safe, individually decorated, individually furnished, desk

Deluxe Family Room - North Wing

  • Sleeps 5

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Exterior
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  • All-inclusive
  • Spa
  • Kids’ pool
4.0 out of 5, Very good, 604 reviews
The price is €62
26 Jan - 27 Jan 2026
Grand Mercure Lake Hamana Resort & Spa

About this property

Tsumagoi Resort Sai No Sato

Family-friendly hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and a water park (surcharge). Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a lazy river and outdoor tennis courts are on-site.
Tsumagoi Resort Sai No Sato offers 232 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

11 outdoor tennis courts, 3 indoor tennis courts and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. Other recreational amenities include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.
During your stay at Tsumagoi Resort Sai No Sato, you'll be within walking distance of Tsumakoi Sound Illumination. Free WiFi in public areas, free train pick-up service and 2 restaurants are available.
  • Free WiFi
  • Enjoy a bite to eat at Buffet Terrace, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the water park with a lazy river or swim in the seasonal outdoor pool
  • Treat yourself to facials or massages at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes 11 outdoor tennis courts, mini golf and bicycles to rent
  • Just a 5-minute drive from Kakegawa Kachoen Park and 6 minutes from Kakegawa Castle
  • Free train station pick-up and train station drop-off shuttle service
Tsumagoi Resort Sai No Sato offers its guests a full-service spa, a water park (surcharge), and outdoor tennis courts. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and a vending machine are also featured at the family-friendly Tsumagoi Resort Sai No Sato. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kakegawa hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Buffet Terrace – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Bar&Restaurant JARDIN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 8:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Parking on site (JPY 500 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,980 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar&Restaurant JARDIN
  • Buffet Terrace

Things to do

  • 11 outdoor tennis courts
  • 3 indoor tennis courts
  • Archery
  • Bicycle rentals
  • Full-service spa
  • Horseback riding/rentals
  • Lazy river
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Seasonal outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 per person
  • Self-parking fee: JPY 500 per stay
  • Facilities fee: JPY 1100 per person, per night and includes use of: sauna; hot tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Tsumagoi Resort Sai No Sato offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

TSUMAGOI RESORT SAI NO SATO Kakegawa
TSUMAGOI SAI NO SATO Kakegawa
TSUMAGOI SAI NO SATO
Tsumagoi Sai No Sato Kakegawa
TSUMAGOI RESORT SAI NO SATO Hotel
TSUMAGOI RESORT SAI NO SATO Kakegawa
TSUMAGOI RESORT SAI NO SATO Hotel Kakegawa

Tsumagoi Resort Sai No Sato Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 96 reviews
Rating 8 - Good. 43 out of 96 reviews
Rating 6 - Okay. 20 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Amy

Stayed 2 nights in Jul 2025

8/10 Good

John

Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Lynn

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa was very nice however it could do with being open longer hours.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were very kind, room was clean, isolated from town and train station. There is a free shuttle but runs only once per hour. Beds were very had and very uncomfortable. No restaurants around since so far from town, but breakfast and dinner buffet was adequate
Stayed 3 nights in Oct 2019

6/10 Okay

michiko

Liked: Cleanliness, room comfort

Hotel with sports facility

This is a sports facility more than hotel. If you plan to play golf, tennis, swimming, etc. it worth to stay here. How ever nothing is free including swimming pool (regular pool $10 pool with big slide, $23) and parking $5.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Excellent service and a few fun activities to do

If staying for a long time might run out of stuff to do. A very nice buffet is available.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and relaxing stay

The overall experience was satisfying. It was perfect for a chance to relax in a hot spring and enjoy a good meal not too far away from home. While the area is remote and hot spring is probably not a natural one from the smell of chlorine, it more than met our expectations and was relaxing. The changes since change of hotel ownership were minor but they were basically only tweaks and improvements to the atmosphere. I would stay there again for sure!
Stayed 1 night in Jan 2018

8/10 Good

Hirotaka

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

??

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ペット同伴可が良かったです
Stayed 1 night in Sep 2025

8/10 Good

Kenji

Travelled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Don’t go there value and price is not in line

Hotellet er fra 70/80’erne og det er stadigvæk samme stil og med samme interiør. Flere steder er hotellet ikke vedligeholdt og tapetet skaller af samt løse genstande er fikset med tape. Værelserne er i rimelig stand, men gulvtæppet ved flere steder er gået op og ikke repareret. Samme udfordring på hele hotellet. Alle ekstra aktiviteter koster penge dvs. at skal man i badeland eller prøve tennis. Så koster det ekstra. Badelandet koster 2.600 yen for voksne og 1.400 for børn pr. dag. Herudover skal man sætte udgifter af til leje af solstole og mad inde på badeområdet (ca. det dobbelte af priserne i alm. butikker). Inden man får set sig om har en børnefamilie på 4 hurtigt brugt 12-15K yen på en dag. Alle disse omkostninger skal ses oven i at hotellet koster forholdsvis mange penge at bo på. For 6 nætter med halvpension (morgen/aften buffet) betalte vi alene 400K yen. Det er klart den dyreste overnatning vi har pr. nat på vores rundrejse. Til sammenligning har vi boet ved Universal og Disney med morgenmad inkluderet. Generelt er hotellet i forfald og det er alt for dyrt ift. den kvalitet man får. Når mandetur skal lægge udgifter til badeland eller andet oven i, er det uacceptabelt. Deres billeder afvigelser er 10-15 år gamle og på ingen måder retvisende. I tillæg er der utroligt lyt mellem værelserne, så man kan høre alle der går på gangene eller tager sig et bad.
Stayed 6 nights in Jul 2025

8/10 Good

Eriko

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝起きた時、新緑の美しさと鳥の鳴き声に感動しました。ベランダが清掃されていればより良かったです。 バイキング会場は思っていたより近く感じました。温泉施設までバスを出していただき助かりました。 ホテルよりも、Expediaアプリで困りました。 今回は、こどもの年齢がすべて0歳で登録されていました。自分の登録ミスかもしれませんが、確かめる術がありませんでした。 追加料金を支払ってホテルに対応していただき、なんとかなりました。 前回の予約では、値段がホテル側の計算と違うとホテルから連絡をもらいました。 一度アプリ側に問い合わせましたが、結局その後メールは頂けず音沙汰ないので予約はキャンセルしました。 海外のアプリだからシステムが違うとどちらのホテルからも指摘されました。 日本のホテル予約も快適に使えるアプリであって欲しいです。
Stayed 1 night in Jul 2025

8/10 Good

Mieo

Business traveller
Liked: Cleanliness, staff & service, room comfort

施設が古いだけ。

色々と口コミでは書いてあるけれども、ノース棟に泊まればいいだけ。「設備が古い」以外は良い施設だと思う。 ただ、いくつか気になった点 １:温泉施設棟まで遠い。行きは下り、帰りは登り。温まってから急坂を登ると汗をかいて意味がない。バスはもっとこまめにでていてほしい。１５分毎とか３０分毎ではなく。 ２、夕飯の際、ドリンクを作る方がずううううううっと携帯をいじっていて、ホールにすら目を向けない。その間他の方は忙しそうに動いている。仮に下に書類などが合って、発注業務をしていたとしても、それはバックオフィスでやって、もっとホールに目を向けるべきだし、パートやアルバイトを、手伝うべき。上に立つ者は皆の手本になってほしい。 ３:売店の女性、フロントスタッフさん達が非常に感じよかった。
Stayed 1 night in Jun 2025

4/10 Poor

miyuki

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

tomohito

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
宿泊施設は少し古いですが、温泉の露天風呂は珍しいお風呂もあって楽しめました。 ホテルと温泉の距離が少し遠いので、少し時間に余裕を持ってチェックインすると食事までの間に入れます。
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
宿泊したのがサウスウィングだったのでフロント、食事会場、お風呂までは外に出て歩いて行く必要があった。年配の方には不便でお勧め出来ないのでノウスウイングに宿泊した方が良いです。お風呂に行くのに部屋のタオルを持って行かないといけないので、何度も温泉に入りたい人は自宅から何枚かタオルを持って行く方が良いです。
Stayed 1 night in Feb 2025

6/10 Okay

hiroyuki

Liked: Property conditions & facilities
娘達が宿泊を楽しみにしていましたが、部屋に入り洗面所の扉を開けた瞬間にゴキブリがいました。一瞬にして気持ちがブルーになり残念でした。
Stayed 1 night in Jan 2025

4/10 Poor

akiko

Travelled with family
Disliked: Amenities, property conditions & facilities
SOUTHスウィングから入浴場に行くまでの距離があり外を通るのでとても不便。 1階から5階までに宿泊した人は　駐車場も近くにないので重い荷物を持って移動するのが大変！ 近くに森林の湯があるけど宿泊者からは遠いし時間も早く閉まってしまうのでお風呂をゆっくり堪能できない。 次は泊まりたいと思わないです！
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

２回目はなし

施設へ入る際のスタッフ説明も分かりにくく、広大な施設内を入浴場へ行くにも自家用車で移動したため、湯冷めしてしまった。
Stayed 1 night in Dec 2024

6/10 Okay

YUKI

Stayed 1 night in Aug 2024

8/10 Good

Yonetaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

TOMOYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

?

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
敷地はとても広いです。 冬の晴れた時は富士山が見えるようですので、冬にも行きたいです。 室内はとても綺麗で心地よかったです。
Stayed 1 night in Jun 2024