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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Classic hotel with a prominent corner tower and warm lighting.
Enjoy a comfortable stay with a large flat-screen TV, buffet-style breakfast bar, and convenient wall-mounted lighting.
Classic hotel room with a large bed, bedside tables, and a dresser.
Relax in a classic living room with armchairs, a table, and a lamp, offering a view of the outside.
Experience the grandeur of the Blackwell Ballroom, featuring a grand piano, patterned rug, and elegant seating area.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
405 Victoria St, Kamloops, BC, V2C2A9
  • Sandman Centre
    ‪3 min walk‬
  • Royal Inland Hospital
    ‪7 min walk‬
  • Thompson Rivers University
    ‪3 min drive‬
  • Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(85 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Family-friendly hotel with free breakfast and bars/lounges
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a microwave in a common area and a business centre.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at The Plaza Hotel Downtown, Trademark Collection by Wyndham gets good marks from our customers. During your stay, you're just a quick walk from Lansdowne Village Shopping Centre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes mini golf
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the family-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Tumbleweeds Lounge – This brewpub serves breakfast, lunch and dinner. Happy hour is offered.
Mulligans Virtual Golf – This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Tumbleweeds Lounge

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 375 out of 1336 reviews
Rating 8 - Good. 381 out of 1336 reviews
Rating 6 - Okay. 246 out of 1336 reviews
Rating 4 - Poor. 179 out of 1336 reviews
Rating 2 - Terrible. 155 out of 1336 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jacqui

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, beautiful heritage building
Stayed 3 nights in Apr 2025

4/10 Poor

Gerald, St. Albert

Travelled with family
My recent experience at the Plaza hotel in downtown Kelowna was not a good one. The Plaza is an older hotel, has been kept in good condition, and the rooms were clean and comfortable. The problem was extremely noisy guests in nearby rooms. Kids screaming and yelling, slamming doors, and running up and down the hallway. The walls in the Plaza must be paper thin because we heard everything. The excess noise started around 10:00 PM when they checked in and lasted until 2:00 AM until we phoned the front desk to complain and have someone come up and ask them to quiet down. Also, the hotel advertises self parking is available, but they charge $8:00 a day which wasn’t noted on Expedia or their website. Overall, we didn’t have a very good experience.
Stayed 1 night in Apr 2025

2/10 Terrible

Cristina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BELIEVE any positive review on this MOTEL, they must be bots or paid reviews. No free parking outside and I really think this is the go to motel for homeless individuals. No insult intended but this is a very dingy motel. We booked but more than happy to let that money go and stayed at Hilton instead. It was that bad! I’m sure my review will be drowned by fake good reviews.
Stayed 2 nights in Apr 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, amenities, property conditions & facilities
We didnt like anything about the property. It was located in the older area of Kamloops, which appeared to be dark and unsafe, The hotel was nowhere close to what was shown on the website. My daughter called me in tears five minutes after entering the hotel. I am extremely disappointed in Expedia for promoting this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed nice, breakfast not so much

Bed very comfortable and cozy. Staff are very professional. Breakfast was completely underwhelming, and cold.
Stayed 1 night in Apr 2025

4/10 Poor

Peter

2 main issues in room 401! There was NO shower curtain (how did housekeeping miss that?) so had to lean against the wall of the shower and direct the shower head spray there to keep the water from going all over the floor. Also, the water did not drain from the tub and I was soon standing in 3 or 4 inches of water. Breakfast was not good despite some good reviews I had read. There was virtually no hash browns or eggs when we arrived The fellow half filled the container and 5 couples and 2 groups of 3 were left to share it (or not) Quantity was severely lacking and it was not hot. Coffee also not hot.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities
Convenient to food, central to anything in Kamloops.
Stayed 3 nights in Apr 2025

8/10 Good

Allana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Danica

Travelled with group
It was an ok stay if you need a bed for the night but if your trying to sleep maybe ask if there's space on the top floor or somewhere away from the lounge downstairs as they were blasting music till 12:30am. Not bad for price but just think about those things when booking.
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty boutique hotel. Reception staff very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

shaun

Stayed 1 night in Apr 2025

8/10 Good

Liana

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

I cry a little for the Plaza's condition.

Pros: Pleasant and efficient desk staff, Delicious pub style dinner with included alcoholic drink, very friendly & helpful young gentleman waiter. Public areas of historic building well kept. Cons: (why I cry a little) Our king bed room had several small easily remedied maintenance issues - one side curtain missing entirely, the other side curtain hanging by 1 hook which just needed the little track eyes for the rest of the hooks. Vintage/antique style furniture paint was badly chipped - just needed a little bit of colour to cover those marks. The TV remote would not turn the TV on/off or do volume (the other buttons worked although we had to do the volume/on/off commands using buttons on the front of the TV.) The roller blind did not stay at the spot you rolled it to, but had to be fully rolled to the top or puddled on the sill completely rolled down. Good thing the windows actually open because we had to turn the thermostat down to 50F, run the fan, and open the window 6 inches and keep it that way all afternoon and overnight to cool the room down from 78F (the temp when we arrived.) The Plaza is such an historic and beautiful old building with a neat original 1920's Otis 3 person elevator and beautiful original wood floors and I really hate to see it come into disrepair when it could be (and has been) so much more. As a Wyndham property I implore you, please get on top of daily simple maintenance tasks to improve customer satisfaction and bring her back to her heyday
Stayed 1 night in Apr 2025

2/10 Terrible

Binoy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is a rundown property with congested room. Could not complete the
Stayed 1 night in Apr 2025

10/10 Excellent

Meg

Stayed 1 night in Mar 2025

6/10 Okay

Laurel

Disliked: Amenities
The hotel is cute but located in what feels to be a bit of a rough part of town
Stayed 1 night in Apr 2025

6/10 Okay

Summer

There is nothing bad to say but nothing really bad to say. We love the location. The staff were friendly. The rooms and bathrooms were average, the complimentary breakfast was below average. The advertise a pool but it's actually at the YMCA down the road. All and all it was okay but we won't be staying there again that's forsure.
Stayed 1 night in Mar 2025

8/10 Good

Shea

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Kamloops, beautiful character old style hotel
Stayed 2 nights in Mar 2025

4/10 Poor

Karima

Travelled with partner
Disliked: Cleanliness, staff & service
Horrible customer service…. They say yes to everything with big smiles…. Nothing accomplished! Staff provided incorrect information multiple times regarding the facilities and neighborhood. I would like to save others the negative experience. Will be following up with Wyndham to report. There was no management on site to address the issues.
Stayed 2 nights in Mar 2025

2/10 Terrible

cheryl

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We found pills/drugs in our room. There was broken glass in the carpet. Could not adjust the heat was way too hot to sleep and couldn’t keep window open to cool room because there is a bar attached that was very loud. Have to pay for parking and spaces are very small. Overall not a place for families.
Stayed 2 nights in Mar 2025

4/10 Poor

ROBIN

Disliked: Cleanliness, staff & service, amenities
A very basic, "downtown" hotel that could be so much more. Fantastic building that requires a complete over haul, starting with the staff's attitude. Everyone was too much trouble and they seemed to forget that I was a paying customer. Breakfast? Where? The worst I have ever had to endure. The bar/restaurant/breakfast area was filthy, and in particular after a private function the previous evening where discarded food was strewn throughout. The noise on the Saturday night was extreme to say the least and once again the hotel appeared to forget it's customers. Stay away at all costs.
Stayed 6 nights in Mar 2025

6/10 Okay

Danielle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
It was a good central location and staff both in hotel and restaurant were friendly and helpful. Parking when arriving felt unsafe due to many homeless/transient people in the parking lot. It did not feel safe to leave anything of value in the vehicle. The room itself was average. The area between bed and wall seemed dirty and not wide enough for a vacuum. The bathroom drain struggled to drain water and there was hair on the shower wall. The floor boards also had a solid layer of dirt on them that made the room feel dirty. Service was excellent tho and staff was very inviting and welcoming.
Stayed 1 night in Mar 2025

6/10 Okay

Alexandra

Liked: Staff & service
Stayed 3 nights in Mar 2025