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Biraj International Hotel

3.5 star property

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Cleaning supplies, paper towels
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Air conditioning
  • Room service
  • Laundry
  • Housekeeping

Explore the area

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Plot 7 Snay Amir Street, Nakasero, Kampala
  • Place, Owino Market
    ‪7 min walk‬
  • Place, The Parliament of the Republic of Uganda
    ‪13 min walk‬
  • Place, St. Francis Hospital - Nsambya
    ‪17 min walk‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪41 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Desk, blackout curtains, soundproofing, free WiFi

Apartment, 2 Bedrooms

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Free toiletries, hair dryer, slippers, towels

Executive Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room (Deluxe)

Executive Room (Deluxe) | Desk, blackout curtains, soundproofing, free WiFi

Executive Room (Deluxe)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Desk, blackout curtains, soundproofing, free WiFi

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout curtains, soundproofing, free WiFi

Deluxe Single Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Bathroom | Free toiletries, hair dryer, slippers, towels

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Biraj International Hotel

Central hotel connected to a shopping centre in Kampala with free breakfast
This hotel features a restaurant, a bar/lounge and a rooftop terrace. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Biraj International Hotel offers 95 air-conditioned accommodations with complimentary slippers and a hairdryer. Televisions come with digital channels.

This Kampala hotel provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Biraj International Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Owino Market. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Owino Market and Embassy of Belgium
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Biraj International Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Kampala hotel.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Cleaning supplies
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 7 AM; check-in end time: 12:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Biraj International Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Biraj International Hotel Kampala
Biraj International Hotel
Biraj International Kampala
Biraj International
Biraj Hotel Kampala
Biraj International Hotel Hotel
Biraj International Hotel Kampala
Biraj International Hotel Hotel Kampala

Reviews

Biraj International Hotel Reviews

6.8

8.0/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 52 reviews
Rating 8 - Good. 18 out of 52 reviews
Rating 6 - Okay. 14 out of 52 reviews
Rating 4 - Poor. 7 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

Reviews

2/10 Terrible

tattva

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is horrible, too much noise, outside is like slum
Stayed 1 night in Apr 2024

4/10 Poor

Edwin

Liked: Staff & service
Disliked: Amenities
TV wasn't working, No dinning on site, No phone to call reception, towel look old and smell, although not visibly dirty. No instructions on what to do in emergency, no contact of local essential services in terms of emergency etc.
Stayed 1 night in Oct 2022

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its in the heart of Kampala. Expect the neighbourhood to be crowded. But its quite and peaceful inside
Stayed 2 nights in Dec 2018

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Fair stay at Biraj

No small wash towels, no iron-asked for 3 days, poor customer care from one lady in food delivery-with attitude, would ask for another towel x3 before getting it, same manu for breakfast daily-had katogo once, poor lighting at night on stairs-almost broke my ankle going downstairs at night, night stand lights fixtures with no bulbs in them, no phones working and if you to order had to move physically downstairs, Guards at the door sleeping and you would pass without them noticing-had to wake up one snoring, Otherwise inside clean, good customer care at front desk, girl in house keeping does Good job-munyankore girl,
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Good hotel, but has seen better days

I stayed at this hotel last year and it was very good, so I returned. However, they are in need of repairs to several facilities like the door frames, bathroom facilities and walls. I was saddened to see the decay and lack of maintenance. The staff was very good especially the wait staff and reception clerks. However, when I ordered room service one night, they did not have change and were about to leave for the night. They expected me to trust that they would return the next day with my change. I said "No, I will just get change in the morning and pay you" because it was too late at night for me to go out and get exact change for them. (11:00 pm). I am glad I did that because the staff member was not there in the morning and I would have lost a lot of money trusting them to come back with my change. The hotel should keep adequate change on hand for customers who order room service.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The staff is lovely. We had some problems with the room not being prepared (no towels, soap, or toilet paper were installed, and the kitchen was completely empty of even a single fork) but the staff were quick to remedy any lack. For those dependent on wi-fi be aware that service is spotty at best. However, the pillows are a thing of beauty- we slept like babies. And the generous bathtubs are a respite for weary travellers. The manager and staff are quick to supply anything one might find lacking.
Stayed 1 night in Jul 2018

2/10 Terrible

Steven, Uk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel Staff but the Hotel has been negleted . Bad location and i would never ever go to Kampala again . Bad roads i mean bad roads . They need to sort their infersteucture out
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Heart of kampala

Poor WiFi network need to be improved. Stuff should deliver food or drinks on time before they are called again
Stayed 2 nights in Mar 2018

10/10 Excellent

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel especially for the price

Hotels in Uganda are typically run down, noisy, hot, and often dirty so we were pleasantly surprised at how nice this hotel is, especially for the price. When we pulled up in the front we were concerned as it looks quite questionable, but once we entered the hotel we found ourselves in a different world. Very classy, clean, quiet, cool, and comfortable -- and that's saying a lot for a Kampala hotel! My only complaint is that they gave my husband and I only one bath towel which we had to share (no hand towel or wash rag). We will definitely be staying at this hotel on our future business trips to Kampala.

6/10 Okay

gary

Liked: Cleanliness, property conditions & facilities, room comfort

24 hours in Kampala

Very impressed with how it looked. Comfortable. Didn’t like the handheld shower head. I was not informed that power was going out in the morning in the middle of breakfast at 0815 even tho the staff knew about it. The power didn’t come back on until after 1600. Good thing I didn’t wait around. Staff is friendly and knew enough English. Grocery store and local market are extremely near. Very quiet at night but told not safe to be walking around after midnight. Plenty of boda bodas (motorcycle taxis) around. The staff can arrange for a car taxi for you or you can use Uber. Congestion is really bad in Kampala that it is easier to get around on a boda boda.
Stayed 1 night in Feb 2018

6/10 Okay

ok, in the middle of market

Liked: Cleanliness, property conditions & facilities

fair price

good. just the Hotel is in the market.
Stayed 4 nights in Nov 2017

6/10 Okay

Stephen, Seattle,WA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Refused to give me a receipt.

Over all stay was pleasant. Only 3 channels on the T.V, but that's normal it seems for Hotels in Kampala. The staff was friendly for the most part until check-out when I asked for a receipt or something to prove that I had actually checked in. They seemed ignorant of what I was asking for and refused to give me anything. I needed it to help my fiancee get a visa to the United States. Very disappointing and upsetting. What should have ended on a higher note and possibly a better review ended on a bitter one instead. I haven't seen many positive reviews for this place. I wonder why??? Its a decent hotel and should be getting them but it seems that few people are leaving happy.
Stayed 7 nights in Sep 2017

4/10 Poor

R.O., Seattle

Liked: Property conditions & facilities

Congested location

Beautiful interior, beautiful furnishings, shower was broken and AC did not work. Worst of all perhaps is that the lights were kept low even in the common areas likely to save cost, from my tea el experiences. Not good for business travel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

great on the inside bad on the outside

what a bad bad bad neighborhood. what a great great hotel. what millionaire thought it was a good idea to build a TajMahal type hotel in the middle of the slums????

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

kersha, Bermuda resident

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days in paradise

wonderful and the children enjoyed themselves , we were fearful of power failure but that never happen .

8/10 Good

Awoniyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Raj

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Property was great but service was very underwhelming. Had a very limited menu for breakfast, lunch and dinner so ended up eating out throughout my 3 night stay. That was most disappointing. Apparently kitchen requires notice but I only got this feedback upon checkout so you could test. Internet was pretty shaky as well. Neighborhood is great if you are in for business since it is quiet at night time. May not be as great a fit if you are visiting for anything else.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sanjay, New Delhi

Liked: Cleanliness, property conditions & facilities

Good

It was a moderate stay

8/10 Good

Han Chul, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business hotel

I stayed 2 nights during the weekends. Rooms were very clean & the staff were always there for you to assiste. I enjoyed staying the hotel. Only thing that I least like about the hotel is the location, in the middle of the busy market. Generally, it was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, large apartment style room!

We were welcomed so warmly by the staff here! Excellent service! We rented the apartment style room which had two separate bedrooms and two separate bathrooms, large living room, full kitchen, each room had a TV's. Extremely spacious! Staff help us arrange for a taxi when needed. Highly recommend!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort