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Dolphin Suites

3.0 star property

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Photo gallery for Dolphin Suites

Breakfast, lunch, dinner and brunch served
Indoor wedding
Building design
Select Comfort beds, in-room safe, laptop workspace, rollaway beds
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Princess Anne Drive, Plot 36, Kampala, 256
  • Place, Kibuli Mosque
    ‪6 min drive‬
  • Place, The Parliament of the Republic of Uganda
    ‪6 min drive‬
  • Place, Uganda Golf Course
    ‪6 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking

Select Comfort beds, in-room safe, laptop workspace, rollaway beds

Deluxe Double or Twin Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking

Select Comfort beds, in-room safe, laptop workspace, rollaway beds

Deluxe Single Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Or Twin Room-Non-Smoking

Select Comfort beds, in-room safe, laptop workspace, rollaway beds

Deluxe Double Or Twin Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Interior
Koki Hotel
Nakasero
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 91 reviews
The price is €43
includes taxes & fees
30 Jun - 1 Jul
Koki Hotel

About this property

Dolphin Suites

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site.
Dolphin Suites offers 27 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Select Comfort mattresses. 32-inch plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages and Thai massages.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

During your stay at Dolphin Suites, you'll be close to Uganda National Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine at Dolphin Resto, a family restaurant with pool views
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 8 minutes by car from Makerere University and 9 minutes from Uganda National Museum
  • Airport, shopping centre and casino shuttle service available for a fee
Dolphin Suites offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 269 square feet (25 square metres) and includes a conference centre. A sauna, spa services, and a library are also featured at Dolphin Suites. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kampala hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Dolphin Resto – This poolside family restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dolphin Resto

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (269 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mediterranean architecture
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • 20 private bathrooms
  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight

Express check-in available

Minimum check-in age - 20

Check-out

Check-out before 10 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dolphin Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for UGX 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: UGX 197500 per vehicle (one-way)
  • Rollaway bed fee: UGX 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Dolphin Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dolphin Suites Hotel

Dolphin Suites Hotel Kampala

Dolphin Suites Kampala

Dolphin Suites Kampala

Dolphin Suites Hotel Kampala

Dolphin Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 59 reviews
Rating 8 - Good. 25 out of 59 reviews
Rating 6 - Okay. 8 out of 59 reviews
Rating 4 - Poor. 5 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, thank you!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe place overall! Great breakfast
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Epiphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly and helpful. The facilities is a good one. It can do with some improvements.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Sergey Sunrise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and friendly personal. Very green and quiet area. Good food but breakfast could be better. When you need something they fix it fast. That’s I call a good service. I definitely come back again.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant. Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Flavio

Liked: Cleanliness

Surcharge on the bill at the end

Don't charge the restaurant/bar to the room! The bill increases without notice! I had to complain and they eliminate the "surcharged" they applied. The could not give an explanation on what the surcharge is for, it wasn't a room service and I got the bill in local currency while consuming and at the end when I wanted to pay
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Daniel

Disliked: Property conditions & facilities

Minimalt badrum

Det som var bra med hotellet är uteplatsen. Poolen är liten med okej skick. Rummen är små men det som är riktigt dåligt är badrummet som är minimalt. Gymmet är slitet. Maten är dyr. Läget på hotellet är ganska bra .
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Karl-Johan

Liked: Staff & service

Helt ok

En bra vistelse men inte mer. Trevlig personal vid poolen och i städet. Frukosten lämnade mycket att önska men köket fixade omelett om vi sa till. Dåligt med frukt vilket är konstigt då det finns frukt överallt och i rätt säsong. Vincent i serveringen och Simon i poolen gjorde all skillnad för oss. Plus för ång- och torrbastu. Lugnt område med gångavstånd till köpcentret om man har ork, ca 2-3 km.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dåligt skick

Väldigt nergångna rum och väldigt smutsigt, dålig frukost och dyr mat. Ända fördelen är att det är centralt!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room for Improvement

Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours. Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it. Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel. Before Covid it was much better. I hope it improves.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Hotel with potential to be better

Stay was good. No TV working though which was disappointing. One towel in room, even though 2 guests checked in. Had to ask each day for a second towel. Restaurant Menu is limited. Service was a little lazy. Bed comfortable. Room very clean.
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Loved the place, very peaceful and that staff was very helpful and friendly. Family friendly on weekends with the floating devices and jump tower.
Stayed 5 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Food was excellent. Only a few tv channels which was a tad disappointing
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Just okay

The morning buffet is not good, as they don’t have much things on their buffet cart. Inside your room also you can hear what’s happening in the next room, as that much sound disturbance is in night time.
Stayed 5 nights in May 2018
Verified

8/10 Good

Maurice

Liked: Room comfort

Value just outside of busy Kampala

Useful hotel for Kampala . Quiet, clean and comfortable. Shiwing sign of wear. Staff could be a little more attentive. Disappointed that pool was not functioning - guests should be told as that is one of the benefits.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

It was nice. Would be much more better if they serve weekend breakfast in the same way as the weekdays. Bathroom was very clean, too.
Stayed 3 nights in Oct 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches, stale breakfast. The positive was wifi fast
Stayed 1 night in Sep 2017
Verified

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended-Unreliable booking

When I got to Dolphin suites I was told that they were fully booked and would move me to another hotel of similar quality. The hotel they booked me into did not even serve breakfast .
Stayed 3 nights in Aug 2017
Verified

2/10 Terrible

MJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing

I don't know how it is possible this property had such a good rating. overwhelming smell of urine, small bed, not clean, noisy
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotellin sijainti on hyvä ja henkilökunta erittäin ystävällistä. Tasoltaan perussiisti mutta viihtyisä.
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with nice pool

It was a very nice hotel. I was enjoying there every day. Wonderful personal with good service and always with smile. Good food and you never wait too long to get it.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Solid three star with little improvements needed.

Nice property. Quiet. Need to have own transport or be willing to walk and catch a motorcycle taxi. Service at breakfast and lunch was a little lacking. Noise between rooms was bad. I woke up at 5am two days because of the snoring in the room next to me. One balcony is for two rooms so they are not private. Solid three star.
Verified

10/10 Excellent

Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

This is a wonderful place. Everything was great except slow wifi even though this level of internet speed must be better than most hotels in uganda.