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Protea Hotel by Marriott Kampala Skyz

3.5 star property

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Photo gallery for Protea Hotel by Marriott Kampala Skyz

Outdoor pool
View from room
Lobby sitting area
Property entrance
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Water Lane, Naguru, Kampala
  • Place, The Acacia Mall
    ‪3 min drive‬
  • Place, Ndere Cultural Centre
    ‪3 min drive‬
  • Place, Kisementi
    ‪3 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Balcony, City View (Club Level)

Room, 1 Queen Bed, Balcony, City View (Club Level) | 1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed, Balcony, City View (Club Level)

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View (Balcony)

Executive Suite, 1 Bedroom, Non Smoking, City View (Balcony) | Lounge

Executive Suite, 1 Bedroom, Non Smoking, City View (Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View (Balcony)

Suite, 1 Bedroom, City View (Balcony) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, City View (Balcony)

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Protea Hotel by Marriott Kampala Skyz

This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Protea Hotel by Marriott Kampala Skyz offers 141 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the room service at Protea Hotel by Marriott Kampala Skyz. During your stay, you'll be close to Ndere Cultural Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Kisementi and a few minutes from Ndere Cultural Centre
  • Airport shuttle service available for a fee
Protea Hotel by Marriott Kampala Skyz offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Protea Hotel by Marriott Kampala Skyz. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kampala hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:00 AM.
Protea Hotel by Marriott Kampala Skyz has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Kampala Skyz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14 per person
  • Airport shuttle fee: USD 66 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Protea Hotel by Marriott Kampala Skyz offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Skyz Hotel Kampala
Protea Hotel Skyz
Protea Kampala Skyz
Hotel Protea Hotel Kampala Skyz Kampala
Kampala Protea Hotel Kampala Skyz Hotel
Hotel Protea Hotel Kampala Skyz
Protea Hotel Kampala Skyz Kampala
Protea Skyz
Skyz Hotel
Protea Hotel by Marriott Kampala Skyz Hotel
Protea Hotel by Marriott Kampala Skyz Kampala
Protea Hotel by Marriott Kampala Skyz Hotel Kampala

Protea Hotel by Marriott Kampala Skyz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 88 reviews
Rating 8 - Good. 19 out of 88 reviews
Rating 6 - Okay. 11 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 5 out of 88 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a good hotel
Stayed 1 night in Apr 2025
Verified

8/10 Good

GEOFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff (especially reception) would be hard to beat anywhere in the world and i am very well travelled, their friendliness and helpfulness was outstanding
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Protea Hotel by Marriott Kampala Skyz. The hotel offers stunning views over the city, a calm and elegant atmosphere, and excellent facilities, making it perfect for both business and leisure. Highly recommend
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Sigurgeir

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Very good stay, staff and services excellent.
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Ham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply great

Amazing place in a great location and view. Also has a bountiful breakfast buffet. The food and atmosphere are also pretty great too.
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience and really very good delicious breakfast fast and I like stuff services thank you for making my stay wonderful.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

John Sengendo

Great stay at this hotel, it exceeded my expectations. Food was great, services where on point
Stayed 9 nights in Nov 2023
Verified

6/10 Okay

Charles

Liked: Staff & service
Thank workers are friendly and helpful
Stayed 4 nights in Dec 2024
Verified

8/10 Good

layo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a fantastic position on top of a hill with a panoramic view of Kampala. Staff are generally helpful and the hotel environment clean and tidy. Quite easy to get around Kampala from the hotel and on a good day about 40mins to get to Entebbe airport.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s dissent . And wonderful place . Wonderful view is the city
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good family hotel with lovely views

Lovely large suite & comfortable bed. Very friendly staff. Restaurant & terrace bar had good & tasty food options & some great entertainment during our stay. Reception staff were very helpful & friendly. Would stay here again & happy to recommend the Protea Skyz Marriott hotel Kampala, Uganda
Sitting room in Executive Suite
Pool area around the Terrace Bar
A vegetarian option for lunch
Great entertainment by Urbansoul
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Highly recommended!! Hotel is beautiful, wonderful views of Kampala and clean. There were events going on each day - conferences, weddings, engagements, comcerts. Staff is attentive!
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice and new property. The staff were great. I wish I could have charged the spa visit to the room but that was a minor inconvenience.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
It was clean
Stayed 7 nights in Jan 2025
Verified

2/10 Terrible

Shady

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything, even the stuff was rude and food was so bad, service is extremely slow … I’ll never go back!
Stayed 4 nights in May 2025
Verified

8/10 Good

Mariam

Liked: Staff & service, amenities, property conditions & facilities
The staff were helpful and welcoming I enjoyed my stay but my Marriott Bon voyage points have not been updated to my account
Stayed 11 nights in Aug 2022
Verified

6/10 Okay

Alphonse

Liked: Cleanliness, staff & service, property conditions & facilities
Shared balconies are a concern from security point of view, hot water and internet are unreliable
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The Guest Relations team was fantastic, keeping us in the loop and proactively apologizing for any disruptions related to the event. We really appreciated their attentiveness. The only real issue we encountered was some noise from above our room – it sounded like furniture being moved and footsteps, which continued until midnight throughout the stay. Also, we had pre-ordered a cake for Easter, to be collected at noon, but it didn't was ready until almost 1:40 PM, which delayed my program.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

GEOFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night they had a band that cranked up the amplifier so loud you couldn't hear yourself think inside the room. I had to move to get away from the noise. Otherwise, this is a spectacular hotel in Kampala with great views.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Elite

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, comfort but a little dated.

Hotel is situated on a hill top and relatively safe and secure. Stayed in a standard room with a shared balcony. Balcony extends to adjacent rooms but the view of the city was excellent. Room was clean, comfortable but a bit dated. Service staff were attentive and friendly. The rooms are not sound proof and the music from the restaurant and sky bar is audible in the evenings. Had a good selection of international and local food at breakfast and lunch. Recommend to enjoy the sunset views and drinks at the sky bar in the evenings or head to the well-equipped fitness room for a workout. There are a couple of supermarkets in the vicinity at the foot of the hill within walking distance from the hotel. Overall a good stay.
Breakfast restaurant
Egg station. Excellent omelettes!
Good selection of breads
Cakes, muffins and pastries
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick up and drop off from Airport to hotl was really terrible. Driver was really speeding and we felt very unconfrotable. I told driver several of time to slow down.Very bad driving.
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

Daniel

Disliked: Amenities
We recently stayed at the Protea Hotel by Marriott Kampala Skyz and, honestly, it was a mixed bag at best. We arrived early around 1:10 pm, but our room wasn’t ready yet. Check-in is supposed to be at 2 pm, but we didn’t get any updates until after 2:10 pm when we had to go ask at reception. They said the room had been ready for a while but no one bothered to inform us—definitely a communication breakdown. We requested a quiet room but ended up with one right above the main walkway to the reception, and the property had a constant outdoor party. It was loud and made sleeping nearly impossible. Guest relations offered an apology but no solution for the noise, which was disappointing. We booked the room for two people, but the amenities and setup only covered one. To top it off, I found a long black hair on the bed linen, which looked like it came from housekeeping, and it was. We also ordered two Eid cakes from the hotel for 10 am, but when we came to collect them at 11, we had to wait another 30 minutes because they weren’t ready. We had to switch rooms because of the noise. The second room was quieter but looked out over the staff entrance and garbage area. By then, we were too tired to move again. All in all, while the Protea Hotel by Marriott Kampala Skyz carries a strong brand name, it felt empty on the customer service front. I’m not sure I’d stay here again unless things improve significantly.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with high hopes after an unpleasant experience at another area hotel. The pros here are many! The staff and service for the most part were incredible. The rooftop bar and restaurant (99) was amazing and I felt very welcome and well taken care of by housekeeping, breakfast staff, room service, laundry, etc. etc. They were all phenomenal. I must say that Isma, Denis, and Julius were especially stellar, as was Moses at the front desk. The hotel is beautiful and modern, but one thing I found a bit odd is that there is no climate control (or if there is, it wasn't on) in the lobby and restaurants. The temperatures were very hot and muggy, so I just felt generally uncomfortable in the public areas, which meant I rarely left my room (where the AC was amazing!) The most disappointing aspect of my stay was that I had stayed here just two weeks ago and had a very loud room on the front of the hotel and before I left the USA I called and requested a room that was NOT on the front side. The noise from the construction just across the fence with a concrete mixer running 15 hours a day and saws and hammering and etc etc is enough to make you crazy. When that isn't the issue, it is the parking garage where car alarms go off all hours of the night and the people that gather downstairs and outside can be heard as if they are in the room with you. The room I got was in the same block, one floor higher. I asked about it and was told "I am above the noise".
Stayed 6 nights in Jul 2022