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Heaven Seven Kandy

3.0 star property

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Photo gallery for Heaven Seven Kandy

View from property
Interior
Street view
Lobby sitting area
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
No. 8/25, Sangaraja road, Kandy, 20000
  • Kandy Lake
    ‪3 min walk‬
  • Temple of the Tooth
    ‪11 min walk‬
  • Royal Palace of Kandy
    ‪13 min walk‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Heaven Seven Kandy

Hotel in Kandy with 24-hour front desk and restaurant
A restaurant, a bar/lounge and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Heaven Seven Kandy offers 11 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Heaven Seven Kandy, you're just a quick walk from Kandy Lake. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Kandy Viewpoint and 5 minutes on foot from Kandy Lake
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Heaven Seven Kandy. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kandy hotel.

Heaven Seven Kandy has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Heaven Seven Kandy Hotel
Heaven Seven Hotel
Heaven Seven Kandy
Heaven Seven Kandy Hotel
Heaven Seven Kandy Kandy
Heaven Seven Kandy Hotel Kandy

Heaven Seven Kandy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 32 reviews
Rating 8 - Good. 16 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

James

Disliked: Staff & service
Great views but service was terrible, no one knew what they were doing, food better than average
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was Great Nice location and view also the hotel staff was very friendly and helped a lot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice stay

Good room, beautiful area. Hard to find... Had some problems with our first night as nobody was there as we arrived and gate locked. Service not willing to compromise about situation so money lost and also, no hot water

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities

Seven heaven in Kandy

New hotel located above the lake with a nice view of the city, within walking distance from the Temple of the Tooth and the old town. The staff were friendly and directed us to a nice cultural dance show. The hotel was a little difficult to find initially, but it is directly above a temple. At night you can see the lighted up hotel sign on the hill.

6/10 Okay

Tom, Drammen, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite, classy and clean Seven Heaven.

One night stay so not so easy to judge. Good helpful staff with good english language. Hotel was a bit out of city centre but that was good. The smog, traffic and religious chanting was horrible in the city. 200 rupiah for tuktuk so the distanse is perfect;) we went hiking in the woods after this hotelstop. They could serve a better breakfast... Enjoy

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Confortable stay but terrible staff

It's a bit far from centre but go there by tuk tuk is cheap and quick. We chose it because it is away from busy traffic.We were assigned to a room on ground floor but it's noisy from the restaurant outside. After complain, we were moved to upper floors. It's much better. Breakfast offers quite a lot of choices, we like it. The bad thing is the staff is not knowlegable at all. They don't hv a map of kandy and they can not tell u sightseeing spots or train time table. Should definitely improve!

10/10 Excellent

NITIN, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Stay At Heaven Seven

I had a wonderful stay at this hotel. Mr Uday and Mr Edward were very hospitable and served everything at a phone call. The ambience,freshness of air and the wonderful sight of the Kandy lake from the hotel adds to the overall fun. Hotel heaven Seven is a must stay at Kandy.

10/10 Excellent

NITIN, New Delhi,India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfu Stay !!!

I had a wonderful stay in this hotel. The staff is very cooperative and I admire their kind hospitality. The ambience is great and the Kandy Lake view adds all the more fun.The hotel staff Mr Uday and Mr Edward are very cooperative and I would advise everyone visiting in Kandy to check in at Heaven Seven. All the best

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martin, Bern ( CH )

Liked: Property conditions & facilities, room comfort

Lot to learn

Hotel is on the other side of lake ( map Hotels.com is wrong ) No wifi in rooms 2. floor

2/10 Terrible

Koji

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities
Sehr schön und ruhig auf dem Berg gelegen, trotzdem in 10min zu Fuß im Zentrum.
Stayed 5 nights in Mar 2024

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Grande chambre avec belle vue sur le lac, mais chère. Réservé avec Expedia: annoncé avec lit king size, mais c'était un 140 cm; petit déjeuner annoncé en buffet mais ce n'était pas le cas. Le patron était désolé du "malentendu", qu'il impute à Expedia, mais il n'a pas fait un geste commercial pour autant (par exemple sur le dîner). Restaurant vraiment très mauvais, à éviter même en dépannage. Très excentré: il faut un tuktuk pour aller manger en ville.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

We had a pleasant stay in Heaven Seven Kandy. Our room was clean and equipped with a good AC. Also the location was great - close to the center, but away from the noice up in the hill. Beautiful views from the balcony to the city.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

ENRICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel rapporto qualita' / prezzo DA CONSIGLIARE
Stayed 4 nights in Dec 2017

4/10 Poor

Jan-Willem

Liked: Staff & service
Disliked: Cleanliness, room comfort

Don't be fooled by the pictures of the view

Yes, the view is great, but only two rooms of this hotel have it. We got stuck in a room at the back (worst one is the one next to the main entrance and lobby) with a view of the staff path to the laundry room (ie no privacy) and without sunlight. The room was small and stuffy. The Hotel looks to be central on the map, but there is a long uphill road before you get to the hotel. Our Bathroom had the usual amenities, but clearly the hotel refills the bottles rather than supplying fresh ones to each new guest. We had two bottles labelled "shower gel", one containing a white fluid (body lotion?). The bottle labelled "body lotion" contained a blue shampoo like fluid. (see pic)
Stayed 2 nights in Nov 2017

8/10 Good

Tracy

Liked: Staff & service, property conditions & facilities

景觀不錯

景觀是這間酒店的優點，服務也不錯，但比較難找，司機找了幾個路口都不對，房間有點小，露台的地板有點髒，可能因為下雨吧！走出去要穿鞋子

8/10 Good

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Piotr

Liked: Cleanliness, property conditions & facilities

Nice hotel for a short stay

Small hotel overlooking the lake with nice view. Schools in the neighbourhood can be noisy in the morning. The hotel staff needs some more experience. No breakfast menu, but they made everything we asked for. All in all a good hotel for max 2 nights in Kandy.

10/10 Excellent

J.M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

眺めが最高のホテル

ヒルサイドにありキャンディ湖や仏歯寺がよく見えます。朝は仏歯寺プージャのお祈りが聞こえ幻想的でした。 ホテルは新しく清潔で設備も充実しています。

8/10 Good

熊熊～！, 名古屋

Liked: Cleanliness, property conditions & facilities, room comfort

湖畔の小高い街からも近い清潔なホテル

場所良し。清潔。ただ部屋が１階のロビー、レストランの真横だったのが残念。窓辺に駐車車両もあり、外が見えなかったのもガックリ。