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Best Western Independence Kansas City

2.5 star property

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Photo gallery for Best Western Independence Kansas City

Free daily buffet breakfast
Lobby
Property amenity
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Parking included

Explore the area

View in a map
18700 E 37th Ter S, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪2 min drive‬
  • Place, Kauffman Stadium
    ‪7 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪9 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Stoney Creek Hotel Kansas City - Independence
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  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 2,351 reviews
Stoney Creek Hotel Kansas City - Independence

About this property

Best Western Independence Kansas City

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Best Western Independence Kansas City offers 63 accommodations with coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Independence Kansas City. During your stay, you'll be within walking distance of Centerpoint Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 10 minutes by car from GEHA Field at Arrowhead Stadium and 10 minutes from Kauffman Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Independence Kansas City offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Independence Kansas City also features dry cleaning/laundry services, a front desk safe, and a television in common area. Self parking is free.

This Independence hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Independence Kansas City
Fairfield Inn Marriott Kansas City Independence
Fairfield Inn Marriott Kansas City Independence Hotel
Wingate Wyndham Independence Hotel
Wingate Wyndham Independence
Fairfield Independence
Fairfield Inn Independence
Independence Fairfield Inn
Fairfield Inn by Marriott Kansas City Independence
Best Independence Kansas City
Wingate by Wyndham Independence
Best Western Independence Kansas City Hotel
Best Western Independence Kansas City Independence
Best Western Independence Kansas City Hotel Independence

Reviews

Best Western Independence Kansas City Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

6/10 Okay

Cristina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The main issue we had is the room was damp and had a moldy smell. Everything else about our stay there was great. Because our stay was short, we didn't contact management about the issue, so it's not clear how they would respond or if it was the one room or if all of them are like that. We have not yet received our deposit refund either but are sure this will be resolved soon.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Julie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty, stinky and it was very uncomfortable to stay in the room with the smell. It was loud and didn’t feel safe. The pool was so small. Staff kind of rude. For the price I paid, I am not happy! It was expensive but bad service
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good night's sleep. The a/c was quiet. Wish the breakfast had more options but it was good overall
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the breakfast area is quite small. And the cook was the only one cooking and serving until a young man was called from the front desk to help It was over crowded due to several baseball teams staying and I know that help is hard to get so those were extenuating circumstances. With taxes and charges it cost over $300 for 2 nights. I don’t think we would stay there if we came back to Independence again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room.

Room was nice and clean. Breakfast selection was good.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Stayed 1 night in Jul 2025

2/10 Terrible

Cidney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

I had high hopes for this place due to the overall ratings, but was extremely disappointed. We got a suite, and the room was very dirty. There was hair on the sheets, in the tub, and all over the floor in the bathroom. There were cobwebs in the corner and stains on the shower liner. We told the person at the front desk who asked if we would be fine for the night and they would have housekeeping clean in the morning. We put the doortag on the door, and the only thing house cleaning did was make the bed and take out the trash. Due to my allergies, we had to leave early and was told that the person would ask her manager about a refund and give us a call. I have called back twice and have not heard back from the manager. We will not be going back to this hotel again.
Stayed 3 nights in Jul 2025

8/10 Good

Jessie

Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Stayed 1 night in Jul 2025

10/10 Excellent

Shari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice location and was perfect for our family.
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Travelled with group
Liked: Staff & service
Outside is clean and quiet. However the floors, especially in the room was sticky and dirty. After walking around the room in my bare feet. I took a shower and black stuff from the bottom of my feet just washed off as soon as the water hit my feet. It was gross. After the shower I walked across the floor to the bed, and after just those few steps my feet where black again. The Air conditioning unit in our room was broke and it was hot. At first we were told there was nothing they could. Later after we complained the person at the front desk said they would get in trouble but they would switch us to another room where the air worked. We thanked them for their kindness. However this could have been a problem.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a slight mix up with a few different things but the lady assisting me at the front desk was, by far, the absolute best example of excellent customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

Abdallah

Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean and quiet, bed was ok. Pool was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Cameron

Travelled with partner
We arrived 25 minutes before check in and asked if there was a room available, because we had a private call we needed to take ant 3pm and it was hot out in the car. There were a couple rooms available, but they were going to charge us $20. We begrudgingly agreed. By the time we got checked in, it was 2:45. We paid $20 for 15 minutes. I have driven across the country several times and never had that happen. We didn’t ask they make up a room that wasn’t ready, we didn’t call ahead and request it. We just asked for our already available room a bit early. I am not staying at any Best Western again.
Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Stayed 1 night in Jun 2025

2/10 Terrible

Wenfang

I booked this hotel for my husband during his road trip, and unfortunately, he became very sick after eating the breakfast, especially the gravy. He had vomiting and nausea for several hours while driving that day. I reached out to the hotel. They were polite and offered a 15% discount for a future stay, but we won’t be coming back. I feel it’s important to share this experience so others can be cautious, especially with the breakfast.
Stayed 1 night in Jun 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff was unfriendly. Room needs updated as it has dirty, fraded carpet with damaged furniture. Towels are stained and worn
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was slower than most other places.
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, great food and shopping around, easy access to highways and interstate.
Stayed 2 nights in Jun 2025