Best Western Independence Kansas City

2.5 star property

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Photo gallery for Best Western Independence Kansas City

Business centre
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool, pool loungers
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Parking included

Explore the area

Map
18700 E 37th Ter S, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪2 min drive‬
  • Kauffman Stadium
    ‪9 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪46 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Independence Kansas City

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Best Western Independence Kansas City offers 63 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Independence Kansas City. During your stay, you'll be within walking distance of Centerpoint Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by car from Kauffman Stadium and 10 minutes from GEHA Field at Arrowhead Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Independence Kansas City offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Independence Kansas City also features dry cleaning/laundry services, a front desk safe, and a television in common area. Self parking is free.

This Independence hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Independence Kansas City
Fairfield Inn Marriott Kansas City Independence
Fairfield Inn Marriott Kansas City Independence Hotel
Wingate Wyndham Independence Hotel
Wingate Wyndham Independence
Fairfield Independence
Fairfield Inn Independence
Independence Fairfield Inn
Fairfield Inn by Marriott Kansas City Independence
Best Independence Kansas City
Wingate by Wyndham Independence
Best Western Independence Kansas City Hotel
Best Western Independence Kansas City Independence
Best Western Independence Kansas City Hotel Independence

Best Western Independence Kansas City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

rosa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
cleaning staff was not good, my room had left over food in fridge, bathroom was dirty and when i did have to em clean they didn’t replenish toilet paper or tissue, didn’t clean the counters or night table. hair on floor and counters i reported i was getting sick from AC fragrance and they said they would see about moving me never called me back
Stayed 7 nights in Feb 2025

4/10 Poor

Rebecca

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not clean. The pool was cold and dirty.
Stayed 2 nights in Feb 2025

10/10 Excellent

Velda

Liked: Cleanliness, staff & service, property conditions & facilities
Location is quiet with easy access to major highways, restaurants, and shopping.
Stayed 1 night in Feb 2025

4/10 Poor

Timm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sean Taylor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not the cleanest and there was plenty of wear and tear around the building that had not been addressed. The continental breakfast was not that great. The beds were very comfortable and its location was right in the area I needed to be in. Also close to many dinning options and shopping
Stayed 5 nights in Feb 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and easy to find. Would stay here again.
Stayed 4 nights in Feb 2025

4/10 Poor

Miranda

Liked: Staff & service
Our shower would not drain, my husband took a shower in standing water. We call the front desk, someone came up and used a drain snake and pulled out a huge chunk of hair. After using the snake, did not clean the shower and the shower was dirty.
Stayed 1 night in Feb 2025

6/10 Okay

Kennedy

Travelled with partner
Liked: Staff & service
It was fine. The elevator sounds like it’s about to break. The room was okay. The bed was comfortable & the bathroom was clean. The breakfast was not very good, which was disappointing for the price we had to pay for one night. If we needed to be in the same area in the future we’ll probably just pay the extra money to another hotel nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexa

Good
Stayed 1 night in Feb 2025

8/10 Good

Christina

Stayed 1 night in Feb 2025

10/10 Excellent

Kaitlyn

It’s alright
Stayed 1 night in Feb 2025

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over charging

They charge an extra 100 dollars they take out of your account, they don’t hold the money they actually charge you and it may take 3-5 business days to get the money back. That needs to be advertised before you even buy the hotel room. Already paid $125 for the room and then I had to pay an extra hundred that’s ridiculous. Will never say there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great property for the money and in a great location. Will stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

8/10 Good

H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brian, Batesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

8/10 Good

Kaitlynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin? We were greeted by a clerk that was obviously high and a manger standing right next to him that did not even acknowledge us. There is an upfront $100 charge when you first check in that will be “ charged back in about 2-3 days.” The shower did not drain- it felt like I was taking a bath vs a shower. The bathroom mirror was dirty and the counter backsplash had some weird sticky substance on it. The pull out sofa bed still had long white dog hairs from the previous person. When attempting to retire for the night left was a very lively stink bug walking across the floor next to the bed. The people above us never stopped moving- the ceiling and walls are incredibly thin.
Stayed 1 night in Jan 2025