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Best Western Plus Kansas City Airport-KCI East

3.0 star property

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Photo gallery for Best Western Plus Kansas City Airport-KCI East

Free daily on-the-go breakfast
Lobby
Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed) | Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
11130 N Ambassador Drive, Kansas City, MO, 64153
  • Place, KCI Expo Center
    ‪19 min walk‬
  • Place, Zona Rosa Shopping Mall
    ‪3 min drive‬
  • Place, Argosy Casino
    ‪11 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Kansas City Airport-KCI East

Hotel with free breakfast, near KCI Expo Center
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a conference centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Plus Kansas City Airport-KCI East offers 79 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Plus Kansas City Airport-KCI East gets high marks from our customers. During your stay, you'll be within walking distance of KCI Expo Center. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from KCI Expo Center and 5 minutes from Tiffany Greens Golf Course
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Kansas City Airport-KCI East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square metres) and includes a conference centre. A roundtrip airport shuttle is free during limited hours. The business-friendly Best Western Plus Kansas City Airport-KCI East also features a vending machine, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Kansas City hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM
  • Free self parking on site
  • Uncovered extended parking on site (USD 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7.00 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Kansas City Airport-KCI East offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Airport-KCI
Best Western Plus Airport-KCI Hotel
Best Western Plus Airport-KCI Hotel Kansas City East
Best Western Plus Kansas City Airport-KCI East
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Airport-KCI East Hotel
Best Western Plus Airport-KCI East
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Best Western Plus Kansas City Airport KCI East
Holiday Inn Kansas City
Kansas City Holiday Inn
Holiday Inn Express Kansas City
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Kansas City Airport-KCI East Kansas City
Best Western Plus Kansas City Airport-kci East Hotel Kansas City

Best Western Plus Kansas City Airport-KCI East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Albert

Disliked: Cleanliness
ac not working properly
Stayed 3 nights in Oct 2025

8/10 Good

Holley

Liked: Staff & service
No shuttle. Had to Uber. Arrived late due to delay. Wish shuttle went to at least midnight. Got in at 11:15 pm.
Stayed 4 nights in Sep 2025

2/10 Terrible

Stacey

Disliked: Staff & service, property conditions & facilities, room comfort
The staff members at check-in was rude. I called to make sure I could have a jet tub even though I’m bringing my dog, I was assured by the hotel that I could. When I got there I was rudely told I could not. That dogs aren’t allowed in the tub. I explained I was not putting her in the tub. My husband and I have not had a honeymoon and have been married almost two years, I thought a romantic soak in a jet tub would be nice but the staff meme we was cruel, rude and disrespectful towards me. I will never stay at a best western again. They are now mostly run by a masogastric culture and I do not like to be treated like I am less than as a woman.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the rooms were clean. We were there for one night but it was perfect! No complaints!
Stayed 1 night in Oct 2025

6/10 Okay

Sady

Liked: Staff & service
The staff was great and accommodating, however the property is a bit more run down than I'd expected. The pool was a bit cold, but my main turn off was the rusty light fixture in the pool. The fitness centre appeared well stocked upon arrival, however the weightlifting machine wires were not on the wheels properly. I tried to fix it myself to no avail. It's broken and unusable. I was excited to see a peloton bike, however the bike and the treadmill were unable to connect to wifi limiting its features. There was a thing for Sani wipes, but none in it or put in wrong, couldn't tell. The floor in my room was highly uneven. The breakfast was nice including egg, sausage and chunky hash browns. However the breakfast available from 6-9, by 8am there are no hash browns which was disappointing. The shuttle to/from the airport was highly convenient. The Airworld Park across the road is a gorgeous short little was around a body of water, home to large fish and many birds. Nice walk after a long day of flying. It was neat to see the Vita Course built along it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Stacey, Huntsville

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly check in and check out experience!
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Had a great stay
Stayed 1 night in Oct 2025

2/10 Terrible

Emily

Stayed 1 night in Sep 2025

10/10 Excellent

Solenny

Stayed 1 night in Oct 2025

8/10 Good

Janelle

Liked: Staff & service, property conditions & facilities
We just stayed here as a quick overnight stop on a road trip and appreciated the friendly service and nice breakfast. The bed was comfortable and the air conditioner worked well. However, this is a pet friendly hotel and the first thing we noticed upon entering our room was that is smelled like urine and the rooms have carpet flooring.
Stayed 1 night in Oct 2025

10/10 Excellent

Triston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Obviously very loud at times due to planes, but that’s expected. The one negative would be that the pool was freezing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Skyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy to get to and reach, quick check in and provided water, --- Carpet is stained and dirty in hall way's and in room we stayed also, has a musty order on carpet and i think it would help if they changed the filter on the air conditioning and Heating unit, It smells musty, -- good bed to sleep in and clean sheets - just need to do something with the carpets in this place and get fresh air into the rooms
Stayed 1 night in Oct 2025

4/10 Poor

Maddux

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean

Booked this hotel because I saw positive reviews, however the hallway/ stairwell carpet was filthy our entire stay. The couch in our room was also disgusting. We asked for some packets of salt for our food and they didn’t have any. The hallways also smelled horribly throughout our entire stay. The staff was friendly, but I don’t think this property is deserving of the positive reviews it has.
Stayed 2 nights in Oct 2025

6/10 Okay

Lauren

Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

James

Business traveller
Liked: Room comfort
Disliked: Cleanliness
The hotel seems worn. AC was off in the lobby and lights not on...dark and shadowy. Hotel room seemed worn, dirty washcloth was hanging from the shower rod, and the room did not smell fresh. Pool is NOT heated and the patio area was trashy and weedy.
Stayed 1 night in Oct 2025

2/10 Terrible

Jada

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were filthy. We got a full refund and took our business elsewhere.
Stayed 1 night in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff and brkast peopel were really nice
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Stayed 1 night in Oct 2025