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Residence Inn by Marriott Kansas City Independence

3.0 star property

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Photo gallery for Residence Inn by Marriott Kansas City Independence

Exterior
Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Free daily buffet breakfast
42-inch Smart TV with cable channels, TV, Netflix

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

View in a map
3700 Arrowhead Ave, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪2 min drive‬
  • Place, Kauffman Stadium
    ‪7 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪9 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪39 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 10 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, 2 Bedrooms, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Double Room, 2 Bedrooms, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 49 sq m
  • 10 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
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About this property

Residence Inn by Marriott Kansas City Independence

Hotel in Independence with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include an outdoor tennis court, coffee/tea in a common area and a business centre. Change of towels is available on request
Residence Inn by Marriott Kansas City Independence offers 80 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Residence Inn by Marriott Kansas City Independence. During your stay, you'll be within walking distance of Centerpoint Medical Center. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • 10 minutes by car from GEHA Field at Arrowhead Stadium and 10 minutes from Kauffman Stadium
  • Pets welcome for a fee
Residence Inn by Marriott Kansas City Independence offers its guests an indoor pool, an outdoor tennis court, and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Residence Inn by Marriott Kansas City Independence also features barbecue grills, a picnic area, and coffee/tea in common area.

This 3-star Independence hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Outdoor tennis court

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (102 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 20 August 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Hotel Independence Kansas City
Residence Inn Marriott Kansas City Independence
Residence Inn Marriott Kansas City Independence Hotel
Residence Inn Marriott Kansas City Independence
Residence Inn by Marriott Kansas City Independence Hotel
Residence Inn by Marriott Kansas City Independence Independence
Hotel Residence Inn by Marriott Kansas City Independence
Residence Inn by Marriott Kansas City Independence Independence
Residence Inn Marriott Hotel
Residence Inn Marriott

Reviews

Residence Inn by Marriott Kansas City Independence Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 401 reviews
Rating 8 - Good. 114 out of 401 reviews
Rating 6 - Okay. 38 out of 401 reviews
Rating 4 - Poor. 34 out of 401 reviews
Rating 2 - Terrible. 24 out of 401 reviews

Reviews

4/10 Poor

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel showing its age, broken AC unit staff could not fix and did not give me another room sink trap broken water could not drain
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was closed, and they kept telling us it would be open in a few hours and giving different reasons, until the last day where the manager said it was working just fine the whole time. I had to ask multiple times for our towels to be switched out and they did not give us clean towels even though I asked them and at the front desk multiple times, they also did not take our trash out. Trash was in the halls outside of rooms. Breakfast was room temperature on the first day, except for the sausage gravy. I was not willing to risk checking on days two and three.
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Stayed 2 nights in Jul 2025

2/10 Terrible

Erin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not as advertised. Only became a Marriott 43 days ago! Pool broken. Bed lumpy and rolls to the center. Dishes not clean. Bathtub did not drain, told front desk- they sent maintenance, maintenance resolved the tub only to have disgusting residue left in my tub that I had to clean! Gross. Had two rooms for Friday & Saturday night for Father’s Day weekend to catch the royals game with family. In the second room had to call cleaning service back in because when I tried to make up the pull out couch for the kids hair, food, wrappers, etc was all in the cushions. Prescription medicine and hygiene products were left in the bathroom drawers. Breakfast was awful. First day was microwaved biscuits and french toast sticks & sausage, eggs, and oatmeal. We got to breakfast at 8am and all was out had to ask for biscuits and eggs were not refilled while we were there (25-35 minutes) They did have nuts and chocolate chips, brown sugar for the oatmeal, bagel halves, muffins, English muffin halves. No cream cheese, no peanut butter. Only butter, syrup jelly. Apple juice that tasted funny. Orange juice that tasted funny, expired chocolate milk from 6/11. Coffee was warm, not hot. I asked for fresh fruit like a banana and she said they “usually have fruit cups, but they were out”. I asked for water and she said I had to get it from the front desk and the “usually just give it to you” DO NOT STAY HERE! The pool did not break last week. Day two breakfast was worse/we left!
Stayed 2 nights in Jun 2025

8/10 Good

Laura

Liked the location. Staff was engaging and present at front desk. disappointed in the cleaning staff-found food particles on sofa behind pillow, 2 of 3 bottles low or empty in bathroom-even after "thorough cleaning" mid week, same breakfast all week, put out too much food product all at once that sat for too long and became overly dry, milk not chilled properly
Stayed 9 nights in May 2025

2/10 Terrible

Nicholas

Disliked: Amenities, property conditions & facilities
Bad experience- staff, room and food did not meet expectations.
Stayed 1 night in May 2025

2/10 Terrible

Sara

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Melissa, Nixa

Travelled with group
Liked: Cleanliness, amenities
Thank you so very much!
Stayed 1 night in May 2025

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the staff. They were all friendly. Breakfast was good, except the bagels and waffles were very hard. We stayed four nights and pool was never available because of maintenance.
Stayed 4 nights in May 2025

10/10 Excellent

Matthew, Independence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, extremely. Free breakfasts are always nice but 4 mornings I had the best bacon. It was perfect. The front desk took care of any questions. My room was large, stocked, and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda will take Alvaro of you!

Rooms and stay were as expected. Front desk manager was excellent. Linda made it personal and took care of us!
Stayed 2 nights in May 2025

10/10 Excellent

Arla

Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Staff & service
Friendly staff, decent breakfast
Stayed 5 nights in Apr 2025

4/10 Poor

Jessica

Stayed 2 nights in Apr 2025

8/10 Good

Lindsey

Liked: Staff & service, property conditions & facilities
Nib
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

DAN

Stayed 4 nights in Feb 2025

6/10 Okay

Keyris

Disliked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

2/10 Terrible

Ryan

Travelled with group
Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Kinda ewwww

The bath tub had all kinds of hair in it. The closet floor was dirty as well and the cracks in the couch are DISGUSTING. It’s a nice and comfy place but cleaning is definitely lacking
Stayed 1 night in Feb 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Melody

Stayed 2 nights in Nov 2024

4/10 Poor

Melody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not very good customer service

This wasn't a very good stay for us. The stand up shower had a weird drain that was a long flat silver metal cover. When I took a shower, it must have been stopped up because it flooded the bathroom and some of the carpet in the bedroom as well as got the room underneath us wet. When we alerted the manager about it, they gave us some extra towels to wipe it up. The housekeeper happened to be right outside our door working on a room across from us, and I put the wet towels in her used towel basket and told her what happened. Her reply was "that's too bad." It would have been nice for her to say something like "I'm sorry to hear that, have you told the manager yet? Can I get you some more towels? I'll let the manager know that your bathroom needs to be mopped and cleaned" or something like that would have been better customer service in my opinion. My husband had to get a butter knife and figure out how to pry it open and then clean out all the hair in the drain. Also the sink drain was very slow to drain. I had to wait a while in between brushing my teeth and washing my face for the water to drain out slowly. When we tried to use the dishwasher, there were no labels on any of the buttons. The cover/strip that had all of the info on that had been taken off and nobody had replaced it or even wrote what each button was so it could be used. I got a manager to take me to an unoccupied room so I could take a photo of it to know how to use it. Tried to add photo but it won't let me.
Stayed 2 nights in Dec 2024