2/10 Terrible
Sindy
22 Apr 2025
********$80 to sleep in my car!!! Beware******
I wasn’t allowed to stay at the hotel because I didn’t have the extra $100 deposit required by the property. The property assured me to call the booking company and my stay would be refunded or transferred. When I was finally able to get ahold of the booking company the following day, they were required to inquire with the property for the approval for the refund. I was told the property denied the refund request (even after assuring me to contact the booking company). It’s all just so crazy that I was refused a room to stay in and was refused the return of the cost and taxes of said room. So I basically handed $80 to a hotel chain and/or the booking company that wouldn’t/couldn’t and DIDNT produce said room. I slept in my vehicle that night and unfortunately this IS NOT THE FIRST TIME I have had this unfortunate experience which other then failure to read the fine print that is so hard to find you miss it completely- I did absolutely nothing in the wrong other then go thru this booking company!! And nothing I have done has been able to get my money refunded. So if you love sleeping in your vehicle and throwing money out the window. DONT USE THESE SERVICES. OR OPT FOR THE $8.00 PROTECT YOUR RESERVATION FEE. BECAUSE YOU MAY VERY WELL NEED IT!!!
Sindy
Stayed 1 night in Apr 2025