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El Dorado Seaside Palms, All & More Inclusive - Adults Only

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4 outdoor pools
Property video
10 restaurants; breakfast, lunch, and dinner served
Private beach, white sand, beach volleyball, 2 beach bars
PREMIUM OCEANVIEW JUNIOR SUITE | Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | In-room safe, desk, laptop workspace, blackout curtains

SWIM UP JUNIOR SUITE

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for JUNIOR SUITE - MORE INCLUSIVE

JUNIOR SUITE - MORE INCLUSIVE | In-room safe, desk, laptop workspace, blackout curtains

JUNIOR SUITE - MORE INCLUSIVE

9.2 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | In-room safe, desk, laptop workspace, blackout curtains

LUXURY JUNIOR SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for BEACHFRONT JUNIOR SUITE

In-room safe, desk, laptop workspace, blackout curtains

BEACHFRONT JUNIOR SUITE

9.8 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for PREMIUM JUNIOR SUITE

In-room safe, desk, laptop workspace, blackout curtains

PREMIUM JUNIOR SUITE

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE | In-room safe, desk, laptop workspace, blackout curtains

PREMIUM OCEANVIEW JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for PREMIUM SWIM UP JUNIOR SUITE

In-room safe, desk, laptop workspace, blackout curtains

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT BEACHFRONT SUITE

In-room safe, desk, laptop workspace, blackout curtains

ROYAL RETREAT BEACHFRONT SUITE

  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT SWIM UP SUITE

In-room safe, desk, laptop workspace, blackout curtains

ROYAL RETREAT SWIM UP SUITE

  • Partial ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Interior detail
El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only
Kantenah
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 584 reviews
The price is €455
includes taxes & fees
19 Jun - 20 Jun
El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only

About this property

El Dorado Seaside Palms, All & More Inclusive - Adults Only

Catch some rays on El Dorado Seaside Palms, All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
El Dorado Seaside Palms, All & More Inclusive - Adults Only offers 380 air-conditioned accommodations with a safe and complimentary bottles of water. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include bathrobes, slippers and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
4 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Náay spa. Services include deep-tissue massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Seaside Palms, All & More Inclusive - Adults Only. During your stay, you'll be close to Cenote Azul. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine at GOURMET PUB, one of the property's 10 restaurants and 11 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to deep-tissue massages, body wraps or facials at Náay spa
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach, a gym and volleyball
  • 6 minutes by car from Cenote Azul and 6 minutes from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
El Dorado Seaside Palms, All & More Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, All & More Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 11 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

This 4.5-star Kantenah property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
GOURMET PUB – This restaurant specialises in international cuisine and only serves dinner.
CULINARIUM – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
GUACAMAYAS BAR – On-site bar. Open daily.
LA CANTINA BAR – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Volleyball

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • 2 beach bars

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Games
  • Gym
  • Nightclub

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchairs on site

More

  • Colonial architecture
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Palms, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
El Dorado Seaside Palms, All & More Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 08211392
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

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El Dorado Seaside Palms, All & More Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 345 out of 530 reviews
Rating 8 - Good. 101 out of 530 reviews
Rating 6 - Okay. 51 out of 530 reviews
Rating 4 - Poor. 23 out of 530 reviews
Rating 2 - Terrible. 10 out of 530 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Chong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the dining . Been to so many resorts and been on a cruise ship well over 20 times . Dining , buffet plus dining room was very disappointing. Wirsr fod ever
Stayed 4 nights in Feb 2026

8/10 Good

Danielle

Stayed 5 nights in Feb 2026

2/10 Terrible

Joyce

Stayed 4 nights in Feb 2026

10/10 Excellent

amber

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. The food was great!! The staff were easy to work with. Pools were a lot of fun!!
Stayed 5 nights in Feb 2026

10/10 Excellent

Sarah L

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, lots of dining options and good food
Stayed 7 nights in Feb 2026

10/10 Excellent

Jubel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the above
Stayed 4 nights in Feb 2026

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice. Staff were all really nice. The grounds were beautiful. Very difficult to get reservations to the restaurants.
Stayed 7 nights in Feb 2026

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and accommodating beyond words. Upgraded to swim out room which was top notch. Food was always the best! The drinks were great. We never went without. Highly recommend!
Stayed 5 nights in Feb 2026

10/10 Excellent

Dara

Liked: Cleanliness, amenities, property conditions & facilities
That room and entire resort was spotless. I was so impressed with the entire experience.
Stayed 4 nights in Feb 2026

10/10 Excellent

david, Lombard

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, as always! Third visit
Stayed 6 nights in Feb 2026

10/10 Excellent

Elle

Stayed 6 nights in Oct 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities
Staff was great. Location beautiful and right on the beach with different areas to sit. They take time to clean the beach and all surrounding areas through the day. Room service is great and so was housekeeping. Plenty of places to eat with variety.
Stayed 4 nights in Feb 2026

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality, as always. Our 4 th stay at the El Dorado Seaside Palms and we’re already planning our next visit. The staff is simply wonderful, welcoming, friendly, and so kind. I travelled with my 83 year old mother, and everyone went above and beyond to see that she enjoyed her visit to the maximum. The food is great (quality and selection). The breakfast and lunch dinner buffets at the market were simply delicious. Alex always took great care of us at the dinner buffet, and Yasmin and Diana were always waiting with a smile and our favourite table at breakfast. Each staff member is always happy to help and are extremely hospitable. Our beach concierge (Gabriel and Calvin) had our Bali bed and loungers waiting for us every morning. Super helpful, ensuring that we had easy access to the sea and facilities. From beginning to end, the El Dorado Seaside Palms is pure perfection.
Stayed 9 nights in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
This is a nice resort. Will consider staying again in future.
Stayed 5 nights in Jan 2026

8/10 Good

Elisabeth Ellen

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful place
Stayed 6 nights in Jan 2026

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Grounds are beautiful! Staff are very accommodating. Food was excellent.
Stayed 1 night in Jan 2026

8/10 Good

Travis

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staffing was great. Everyone was very Friendly
Stayed 9 nights in Jan 2026

2/10 Terrible

Rebecca, Columbia

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms was good, all food we got room service for was totally cold. Not even a little bit warm. We spent a week there. Be prepared to do lots of walking. Everything is so spread out. Some meals you are at a different resort. You take shuttle to if you can get one. We travel every couple months to cancun area to try different resorts. This is one, I would not visit again. So many very rude employees. Its ashamed that you look so forward to going and to just waste of money
Stayed 7 nights in Jan 2026

4/10 Poor

tani

Why is there a drug dealer on the beach?
Stayed 8 nights in Jan 2026

10/10 Excellent

Sterling Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, good excursions and amenities.
Stayed 4 nights in Nov 2025

6/10 Okay

Kristi

Stayed 3 nights in Jan 2026

4/10 Poor

Alberto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked this resort for our honeymoon, and it was by far the worst experience I have ever had at a resort. Upon checking in we were told that there are only 2 restaurants that require a reservation, klay talay and Mia casa Italian. Well a few days later we go to have dinner at La Carreta, the Mexican restaurant and are told we need a reservation to which we replied that we were only told the 2 required reservations and even the resort app shows it doesn’t require a reservation. The employee we were speaking to was extremely rude telling us we are wrong and that we were informed of this at check out and was very disrespectful. Unfortunately the problems didn’t stop there, our room phone went out 3 times and was never fully fixed after multiple reports to the front desk and maintenance department. The food on property was very disappointing, and quite dangerous. we went to breakfast multiple times and each time without fail the sausage was very undercooked so much so it was pink inside and could cause people to be very sick. Even after having multiple conversations with one of the managers about the issues, all we were given was an apology and told they would see what they could do, Which was nothing as they never got back to us. Overall I would not recommend this resort to anybody and encourage you to book somewhere else. The only reason this is not a 1 star is because the staff excluding the one individual was very friendly and caring to us.
Stayed 13 nights in Jan 2026

4/10 Poor

Jessica Dawn

Stayed 4 nights in Jan 2026

10/10 Excellent

Janna

Stayed 5 nights in Dec 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 5 nights in Jan 2026