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Mercure Saga Karatsu Resort

4.0 star property

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Photo gallery for Mercure Saga Karatsu Resort

A modern indoor swimming pool with a tiled floor and a wooden ceiling.
A swimming pool with tiled walls and a sloped ceiling.
Down duvets, in-room safe, desk, free WiFi
A dining area with a table set for two, overlooking a mountainous landscape and a body of water.
A traditional Japanese room with tatami flooring, a low table, a sofa, a fireplace, and a view of the sea.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
4 9 20 Higashi Karatsu, Karatsu, Saga-ken, JP
  • Place, Nijino Matsubara
    ‪1 min walk‬
  • Place, Niji-no-Matsubara
    ‪4 min walk‬
  • Place, Karatsu Castle
    ‪17 min walk‬
  • Airport, Fukuoka (FUK)
    ‪73 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Down duvets, in-room safe, desk, free WiFi

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • Sleeps 7
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed, Ocean View

A neatly made bed with white linens and a gold-colored lamp beside it.

Classic Room, 1 Single Bed, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Sea view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed (Riverside)

A hotel room with a bed, a desk, a chair, a lamp, a TV, and a window with a view.

Classic Room, 1 Single Bed (Riverside)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Ocean/Sea view

A bar area with shelves of liquor bottles, a glass display case, and a large jar of lemons.

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Ocean/Sea view

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 8
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds (Riverside)

A hotel room with two beds, a desk with a television, a chair, a nightstand with a lamp, and a window with curtains.

Classic Room, Multiple Beds (Riverside)

8.8 out of 10
Excellent
(8 reviews)
  • River view
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds, Ocean View

Down duvets, in-room safe, desk, free WiFi

Classic Room, Multiple Beds, Ocean View

7.6 out of 10
Good
(10 reviews)
  • Sea view
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Classic Room, Japanese style, 4 futon beds, River side

Down duvets, in-room safe, desk, free WiFi

Classic Room, Japanese style, 4 futon beds, River side

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 1 bedroom
  • Sleeps 7
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, River side

A bar area with shelves of liquor bottles, a glass display case, and a large jar of lemons.

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, River side

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 1 bedroom
  • Sleeps 7
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Ocean View

Down duvets, in-room safe, desk, free WiFi

Room, Multiple Beds, Ocean View

  • Sea view
  • Sleeps 5
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 2 Single Beds

Down duvets, in-room safe, desk, free WiFi

Privilege, Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Junior Suite, Multiple Beds, Sea View

Privilege, Junior Suite, Multiple Beds, Sea View | Down duvets, in-room safe, desk, free WiFi

Privilege, Junior Suite, Multiple Beds, Sea View

  • Sleeps 7
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View | Down duvets, in-room safe, desk, free WiFi

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 9
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds | Down duvets, in-room safe, desk, free WiFi

Classic Suite, 2 Single Beds

  • Sleeps 9
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Sea View

A neatly made bed with white linens and a gold-colored lamp beside it.

Classic Room, 2 Single Beds, Sea View

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Saga Karatsu Resort

This smoke-free hotel features a restaurant, a sauna and dry cleaning. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include laundry facilities, a 24-hour front desk and wedding services. Change of towels is available on request
Mercure Saga Karatsu Resort offers 207 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Karatsu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Public bath/onsen services include an indoor public bath, an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM.
During your stay at Mercure Saga Karatsu Resort, you're just a quick walk from Genkai Quasi-National Park. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a sauna
  • Just a 4-minute walk from Nijino Matsubara and 7 minutes on foot from Niji-no-Matsubara
  • Free local-area shuttle service
Some rates at Mercure Saga Karatsu Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. WiFi is free in public spaces. A sauna, a vending machine, and karaoke are also featured at Mercure Saga Karatsu Resort. Self parking is free.

This 4-star Karatsu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Castle View – This buffet restaurant serves breakfast and dinner. Open daily.

All-inclusive details

All-inclusive room rates at Mercure Saga Karatsu Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Restaurants on site

  • Castle View

Things to do

  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Spa

  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults and JPY 1815 to 2178 for children
  • Rollaway bed fee: JPY 3630.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Karatsu Royal
Karatsu Royal Hotel
Hotel Resorts SAGA-KARATSU
Resorts SAGA-KARATSU
Hotel Resorts Saga Karatsu
Mercure Saga Karatsu Karatsu
Mercure Saga Karatsu Resort Hotel
Mercure Saga Karatsu Resort Karatsu

Mercure Saga Karatsu Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 161 out of 381 reviews
Rating 8 - Good. 150 out of 381 reviews
Rating 6 - Okay. 50 out of 381 reviews
Rating 4 - Poor. 13 out of 381 reviews
Rating 2 - Terrible. 7 out of 381 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ka Hay James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s out of the way for most places, but nice river view and close by the ocean
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little old hotel, and need transportation to go out to town, but close to beach. Big bath was great. Hotel provides transportation between hotel and couple stations.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was super friendly, restaurant buffet was great, ample parking.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Johan

Old style rooms with only rice pillows. Excellent staff and a very good breakfast buffet
A standard room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Free parking lot
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with an ocean view. Extremely helpful staff despite a very busy festival time. Excellent breakfast buffet for all tastes.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing with the onsen, location for walks, bike around was great.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the property onsen. Nice views and loved the coffee cafe area and complimentary snacks!
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

KAM

Disliked: Staff & service, property conditions & facilities, room comfort
No formal restaurant! Dinner was served in a function room instead.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room with sea and Karatsu Castle view
Stayed 1 night in May 2024
Verified review

8/10 Good

Yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
various drink menu was good
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Gleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
☺️
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in all, a great hotel.

The room we were staying in was lovely and had a fantastic view. My husband enjoyed the onsen. All in all, a brilliant hotel I would definitely go back to. I wish we would have been able to take advantage more of the amenities but we have a little baby who likes to sleep!
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness
Good breakfast, lots of choice. Friendly staff and nice atmosphere. Public bath was clean and relaxing. Good area to access tourist spots in the area. My only concern is the bedrooms, the room had an old smell and the wallpaper was dirty and peeling. If the bedroom wall and carpet was clean I would give a 4 star but the bedrooms were pretty old looking and need renewing. Not worth ¥40,000 a room per night with that interior.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Meha

Rooms had a strange odour.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Billie

Liked: Cleanliness, staff & service, amenities
Staff are friendly. The room is spacious but the decor is quite old. The bed and pillow is fairly comfortable. There are plenty of choices in the buffet dinner and breakfast. The public bath only has a big indoor tub.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel!!!!!!

This was the best hotel!!!!!! From the movie I got there, until I left, the hotel took care of me!! Everything except the breakfast was free. Free public bath, amenities, lockers, booze, snacks, tea. I want to come back to this town because of the hotel itself! The room was a little small and I had to ask for more than one pillow but this was the best hotel!
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Choi Chu Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal opinions.

Excellent dining restaurant. The views were very good, river view. The room was spacious, yet a bitter old fashioned decoration. It could have been better if ladies' facial amenities could be provided. Overall, the hotel was a good.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Zablon Kinuthia

Liked: Staff & service
Yea
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nice area, outdated hotel

The room was very large for Japan, but sparsely furnished and decorated with rather old stuff. The bed wasn't the most comfortable. Efficiency bathroom. It had the feel of a cheap business hotel, but for $188 for one night. Might be worth it in the summer and if you take advantage of the amenities of the free nightly drink and sento. It was one of only a few available places to stay in the area. Staff were welcoming and helpful. Free, large parking lot. Walkable area, near the beach and castle.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A hotel where you can feel the era when Japan was

I reserved a room each for my own mother and mother-in-law. My own mother's room had some paint peeling but was satisfactory. However, my mother-in-law's room was not in good condition with peeling wallpaper. We stayed at the same time as a large group of student travelers, so the noise they made was a bit disconcerting. However, the quality and variety of the breakfast buffet was very satisfactory and made the whole family happy. We understood at a glance that the city's location makes it inaccessible and difficult to manage for foreign tourists to visit. Under such circumstances, this hotel is doing very well. I would like to continue to support them.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Yui Kwan

Disliked: Staff & service
The hotel was not accessible after 21:00, no transportation at all. We were stuck at Togo station (in the middle of way), no any alternative to move on. we tried to all kind of app as well as Uber, GO, no taxi available. It ruined our plan and totally waste our time, we waited for almost 2 hours and finally no choice unless you walk an hour to the hotel. seemed that it could not be your choice if you arrive in the evening. We could not wait any longer as it was already 23:00 !!!! Otherwise we need to sleep on the street in the cold weather. We sent the email to hotel for unexpected situation, they did not even reply, very disappointed
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Hung Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店大堂很靚，但是房間比較舊，空調也不太夠， 有免費泊車。
Stayed 1 night in Apr 2026