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Quisisana Palace

3.5 star property

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Photo gallery for Quisisana Palace

Exterior
Sauna, hot tub, steam room, body treatments, aromatherapy
Café
Deluxe Suite | View from room
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Mariánskolázenská 298-3, Karlovy Vary, 360 01
  • Place, Karlovy Vary Municiple Theater
    ‪3 min walk‬
  • Place, Hot Spring Colonnade
    ‪5 min walk‬
  • Place, Church of St. Mary Magdalene
    ‪5 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 56 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room (Grand)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Grand)

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Safari suite

Premium bedding, minibar, in-room safe, desk

Safari suite

  • City view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Grandhotel Pupp
Karlovy Vary
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,008 reviews
The price is €145
includes taxes & fees
14 Jun - 15 Jun
Grandhotel Pupp

About this property

Quisisana Palace

After a day on the slopes, return to Quisisana Palace to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.
Quisisana Palace offers 19 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and video game consoles. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they enjoy the room service at Quisisana Palace. During your stay, you're just a quick walk from Karlovy Vary Museum. Enjoy features like free self-parking and a free manager's reception, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Enjoy a bite to eat at Cafe-Restaurant Quisisana, a café that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to aromatherapy, reflexology or body wraps at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a steam room and a sauna
  • Steps from Karlovy Vary Museum and Diana Cable Car
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. Public spaces have WiFi for a fee. This ski hotel also offers an indoor pool, an outdoor pool and a sauna. Free self parking is available.

This 3.5-star Karlovy Vary hotel is smoke free.

The hotel hosts a free manager's reception daily.
Cafe-Restaurant Quisisana – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free offsite parking within 1 mile; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe-Restaurant Quisisana

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski lessons
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1888
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 180 per vehicle (one way)
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 70 per night
  • Facilities fee: EUR 80 and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Quisisana Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Quisisana Palace
Hotel Quisisana Palace Karlovy Vary
Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel
Hotel Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel Karlovy Vary

Quisisana Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 3 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sehr gut aber Personal überfordert und Restaurant geschlossen
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très confortable et très bien tenu. Le personnel est polyglotte, souriant et attentif. Mérite bien son appartenance à la chaîne mondiale des petits palaces. Je recommande cet établissement sans hésiter.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Gints

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2019
Verified

8/10 Good

baruch

Liked: Staff & service, property conditions & facilities
The (queen size) bed was made of 2 mattrasses. Not sparkling clean too. Other than that a very nice stay!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel mit luxuriösen Zimmern am Ende der Altstadt.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quisisana

Karlsbad ist immer eine Reise wert und erst recht mit diesem Hotel, auch wenn ich mir keine geteilte Matratze und mehr Haken z.B. für die Bademäntel gewünscht hätte
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel im Stadt Zentrum. Gemütliche 19 Zimmer. Ruhig und sauber.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krasny hotel v centre Karlovych Varoch s dobrymi sluzbami
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but no "open" spa area

We had a great stay at Quisisana palace. The room was nice and clean, the staff was very polite. Only complaint would be that there is no spa area that you can just access when you please, you can only book a private spa suite for a 2 hour window for about 85 Euro. This messed with our plans to just lay around and relax as we only had this 2 hour window to do so. The private spa suite was wonderful but the time was not enough. Would stay here again if our intention is not a Spa Weekend
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지역 특성상 건물이 다닥다닥 붙어 있어서 찾기는 조금 어려웠어요~ 그래도 외부는 조그만해 보이는데 내부는 너무 고급스럽고 객실도 넓고 좋았어요! 스몰 럭셔리 호텔 강추입니다! 특히 조식이 정말 좋아요!!
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend at Quisanna Palace

Excellent
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

숙박후기

리셉션은 믿을수 없을정도로 친절했고 방의 컨디션이 매우 좋았다. 뷰는 기대하지 말것. 위치는, 이지역 전체를 돌아다니기엔 먼곳에 떨어져있다 의사의 진단과 치료를 받으며 머물고 휴식하기엔 좋을것 같지만, 우리처럼 하루이틀 이 지역 여행을 위해 숙박만 하기에는 적절하지 않다. 위치가 가장 아쉬움. 아침식사를 호텔 예약시 추가하지 않고 현지에서 추가할경우 상상하지 못한 추가요금이 발생할것이다. 훌륭한조식이지만 아침식사에 그렇게 큰 비용을 지불한것이 후회된다.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Alexander

A perfect place to stay in Karlovy Vary. Most other hotels there are shabby. And there’s a bar in Pupp hotel just accross the river, which is the only one that stays open until 1am :)
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis comfort during the Summer Heat

The drive into town is spectacular so we knew we were in for a real treat! Upon entering the building (and easily leaving our car parked out front; they have valet service for a cost of 550 czk for 24 hours) we were greeted by a very friendly front desk who escorted us to our amazing room for the night; our bags were already in the room when we entered. The room was spacious, cool and exuded comfort! You could live in this room...so much storage space! The view was also nice facing a hill and other buildings. The toilet was a hoot and reminded us of when we lived in Korea with its cleaning and drying option. We ordered room service and my husband said the pasta was authentic and transported him to Italy. In short, I highly recommend this hotel!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class at a great value

This is a high end boutique hotel that is a simply amazing value for the money.Well appointed rooms ,rain head showers.Pleanty of English language stations (for Europe).Right in the middle of the old city.Across from the Hotel Pupp. Valet parking.The day we left,I didn’t have to ask for the car,they had already brought it up. Breakfast was an amazing creative choice of different European cuisines. The staff was energetic,friendly and as helpful as you wanted them to be.We showed up in shorts and t-shirts and they treated us like we were part of the Royal Family Air conditioning is cold. Hey,this one of the nicest hotels I have stayed in.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
晚上回到酒店发现空调无法关闭而且有噪音，酒店给我们换了一间房，浴室非常非常小。酒店位置不错，景色很一般，早餐是点餐的，不是自助形式。建议还是选折对面的普普大饭店。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Great location!
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Yu Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is fantastic. Breakfast is good.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day off from our over-busy world.

A most relaxing stay.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Dr Bella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bad experience

Uncomfortable room, noisy Aircondition , Very hot, wardrobe not available (see photo) Our room was not set up and served as a five star hotel Staff unfriendly and unhelpful We are Very disappointed
Stayed 5 nights in Jun 2017
Verified

10/10 Excellent

Günther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil...

Das Frühstück war ein absolutes Highlight. Es gibt kein Buffet, sondern man kann aus der Karte wählen. Besonders zu empfehlen ist das Englische Frühstück. Das Personal ist sehr freundlich und zuvorkommend.
Verified

10/10 Excellent

Bean'z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Arrived in Karlovy Vary around 12nn, the receptionist told us our room is prepared already, he is very polite and kind. Our room is decorated very decently with a king-size bed, sheets and duvets are very comfy.They provide Bvlgari's bathroom supplies, nothing to complain at all! I highly recommend everyone to book this hotel with their breakfast, it's the most delicious breakfast I've ever had. 3-5 breakfast sets to choose from, and also a-la-carte menu including omelettes, pancakes and etc. Delicious meal!
Verified

10/10 Excellent

expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exceptional place to stay

wonderful
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very personal hotel.

The best hotel I've ever stayed. Quite beautiful and historic.