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Hotel Kaiserhof

4.0 star property

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Exterior
Superior Suite, 1 Bedroom, Hot Tub | 1 bedroom, premium bedding, free minibar, in-room safe
Reception
Restaurant
Superior Suite, 1 Bedroom, Hot Tub | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
Karl-Friedrich-Str. 12, Karlsruhe, 76133
  • Karlsruhe Convention Centre
    ‪6 min walk‬
  • Karlsruhe Palace
    ‪8 min walk‬
  • Karlsruhe Zoo
    ‪11 min walk‬
  • Karlsruhe Baden-Baden (FKB-Baden Airpark)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking

Basic Double Room, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, free minibar, in-room safe

Basic Double Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking

Superior Single Room, Non Smoking | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Single Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Bedroom, Non Smoking

Superior Double Room, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Double Room, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Single Room, 1 Single Bed, Non Smoking

Basic Single Room, 1 Single Bed, Non Smoking | 1 bedroom, premium bedding, free minibar, in-room safe

Basic Single Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Kaiserhof

Hotel with a full-service spa, steps from Marketplace Square
This hotel features a full-service spa, a restaurant and a fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Hotel Kaiserhof offers 57 accommodations with free minibar items and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Kaiserhof. During your stay, you're just a quick walk from Marketplace Square. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Steps from Marketplace Square and 4 minutes on foot from Kunsthalle Karlsruhe
  • Pets welcome for a fee
Hotel Kaiserhof offers its guests a full-service spa, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Hotel Kaiserhof also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Karlsruhe hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Hotel Kaiserhof has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15.00 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof Karlsruhe
Kaiserhof Karlsruhe
Kaiserhof
Hotel Kaiserhof Hotel
Hotel Kaiserhof Karlsruhe
Hotel Kaiserhof Hotel Karlsruhe

Hotel Kaiserhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 592 reviews
Rating 8 - Good. 177 out of 592 reviews
Rating 6 - Okay. 38 out of 592 reviews
Rating 4 - Poor. 9 out of 592 reviews
Rating 2 - Terrible. 4 out of 592 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
The staff was wonderful and very supportive. The property and room furniture needs to upgraded/renovated. I would not rate the facility as four star. The staff is definitely 5 star!
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniel, Colorado Springs

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Public parking was close. Hotel is right next to police station, city center, botanical gardens, and museum/palace. Heart of down town. Lots of good food around the area. Property staff were nice and accommodating. Cleanliness was ok. Gnats (small flying bugs) near fruit in breakfast area was not pleasant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose Hotel Kaiserhof because we thought it would be only a couple of blocks from the Christmas market. Wrong. More like 40 feet. Service was outstanding, everyone was kind, informative and spoke excellent English. The room turned out to be a suite. Fairly spacious, modern and comfortable once these Floridians figured out the controls for hot water heat. Breakfast was the typical lavish German breakfast spread, plenty of everything. But the best part was the Christkindelmarkt, a totally different vibe from the international tourist town atmosphere of Strasbourg and Colmar. This was friendly, all local, not very big but a strong focus on local handmade products. Oh, and good festival food. And Gluehwein. And elaborately decorated stalls. And an appearance by Weinachtsmann himself, on a sleigh riding on twin cables 20 meters up! The kids loved it, including quite a few of the 70-year-old kids. A great experience!
Stayed 1 night in Dec 2024

8/10 Good

Cheeranjiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and great team, perfect location, nice and clean rooms
Stayed 2 nights in Nov 2024

8/10 Good

Matias

Stayed 2 nights in Sep 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property, they also had complimentary drinks and snack in the room. Good breakfast included. A bit dark in the room as the windows were small with no view / ability to let in light.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando, London

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable, staff was friendly, breakfast was tasty with many options. The palace was at walking distance and we the subway was pretty much outside the hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Saman, Danvers

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in clean and spa ious rooms. Breakfast was great and staff were helpful. The only negative about our stay was bugs in breakfast area. I hope hotel finds a way to remove those bugs from breakfast area to make it perfect.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

samuel

Liked: Property conditions & facilities
Very professional and friendly staff. Large guest room. Excellent AC.
Stayed 2 nights in Jul 2024

8/10 Good

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice city hotel
Stayed 2 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jun 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel with fantastic staff. Couldn't be more helpful.
Stayed 4 nights in Jun 2024

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness, room comfort
It was very nice except no air conditioning
Stayed 4 nights in Jun 2024

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good business hotel

Room was nice and big. Clean but noisy due to street outside. The reception phone wouldn't work and they wouldn't pick the phone up in the morning when I rang down from my own phone. Bit annoying, otherwise pretty good.
Stayed 3 nights in Jun 2024

6/10 Okay

Nooshin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was acceptable, but it could have been cleaner. Breakfast was excellent. The hotel is conveniently located near a shopping mall.
Stayed 2 nights in May 2024