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Dedeman Kayseri

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Photo gallery for Dedeman Kayseri

Front of property
Lobby
Restaurant
Grand Deluxe French Room | Premium bedding, in-room safe, desk, laptop workspace
King Suit French Room | Bathroom | Free toiletries, hair dryer, slippers, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Ahmet Gazi Ayhan Blv. 161, Kayseri, Kayseri, 38060
  • Place, RHG Enertürk Enerji Stadium
    ‪12 min walk‬
  • Place, Meydan Camii
    ‪6 min drive‬
  • Place, Sirin Aquapark
    ‪15 min drive‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Twin Room City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Deluxe French Room

Deluxe French Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe French Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Murphy Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Grand Deluxe French Room

Grand Deluxe French Room | Premium bedding, in-room safe, desk, laptop workspace

Grand Deluxe French Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Corner Suit French Room

Premium bedding, in-room safe, desk, laptop workspace

Corner Suit French Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for King Suit French Room

Premium bedding, in-room safe, desk, laptop workspace

King Suit French Room

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Superior King Room City View

Superior King Room City View | Premium bedding, in-room safe, desk, laptop workspace

Superior King Room City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 1,003 reviews
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includes taxes & fees
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About this property

Dedeman Kayseri

After a day on the slopes, return to Dedeman Kayseri to dine at the restaurant, drink at the bar/lounge or relax in a full-service spa. Change of towels is available on request
Dedeman Kayseri offers 121 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Dedeman Kayseri, you'll be within walking distance of RHG Enertürk Enerji Stadium. Free self-parking, a full-service spa and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Amenities include locker space, laundry facilities and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from RHG Enertürk Enerji Stadium and 6 minutes from Twin Minaret Madrasa
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a 24-hour fitness centre. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kayseri hotel.

Dedeman Kayseri has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 16491
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Dedeman Kayseri Hotel
Dedeman Kayseri Kayseri
Dedeman Kayseri Hotel Kayseri

Dedeman Kayseri Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 89 reviews
Rating 8 - Good. 27 out of 89 reviews
Rating 6 - Okay. 3 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 8 out of 89 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Oktay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre, personnel gentil, excellente infrastructure.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Enis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Hotel top to bottom not bad clean and friendly staff but breakfast could be better but if you are looking for a hotel in Kayseri just make your reservation at dedeman I won’t be disappointed
Stayed 1 night in Jun 2024
Verified

8/10 Good

Savas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
odalar temiz personel ilgili, spa kısmı küçük sauna sıcak değil buhar odası çalışmıyor, havlular eski, yemek kalitesi düşük, kahvaltı zayıf
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

selahattin

Disliked: Staff & service, amenities
Personelin verdiği bilgiler yanlıştı. Rezervasyon yaptırmadan önce Roof 11’in geldiğimiz tarihlerde açık olup olmadığını sorduk ve açık dediler. Gittiğimizde restoran kapalıydı ve kapanacağı öncesinden belliymiş. Telefon ile bilgilendirme yapılırken Erciyes kayak merkezine shuttle ile transferlerini olduklarını belirttiler otele ait fakat transfer otele ait değil özel bir işletme ve ücretli ; ücretli olmasının da yanında shuttle bütün otelleri geziyor ve sizi araçtan indirip başka araca bindiriyor vs yarım saatlik yolu bir buçuk saatte gidiyorsunuz. Burada burada otel yetkilisinin shuttle için otele ait bir hizmet gibi sunup özel bir işletmeyle muhatap edip hiçbir sorumluluk almaması büyük bir problem. Biz araba kiralamayı düşünüyorduk shuttle olması sebebiyle vazgeçtik fakat tatilimizi zehir etti ve erken çıkış yaptık. Shuttle da diğer müşteriler ile de konuştuğumuzda yerli yabancı Dedeman misafiri olan ve diğer otellerden gelen diğer misafirler de aynı şeylerden şikayetçiydi; shuttle ı otele ait ücretsiz zannetmeleri ve dolaşmadan yukarıya çıkacağınız düşünmeleri.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bayram

Liked: Cleanliness, staff & service, amenities
Evet
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Alihan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
3 kişilik oda rez yaptık. Hotels sisteminde de bu yazıyor ancak katlanır yatak verildi. Katlanır yataklı olanlar sistemde ayrıca belirtilmişti, bizim kiraladığımız odada ise direkt 3 yatak yazıyordu ancak yine de katlanır yatak verildi
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Melisa

Liked: Cleanliness, staff & service, amenities
Oda temiz, çalışanlar güler yüzlü. Kayseri gibi kış tatili için gelinen bir yerde kapalı otopark veya en azından otele ait güvenli bir otopark olmasını beklerdim.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Avni

Liked: Cleanliness, staff & service, amenities
temiz ve nazikti
Stayed 2 nights in Dec 2025
Verified

8/10 Good

serpil

Liked: Cleanliness, staff & service, amenities
Oda temiz ve yataklar çok konforluydu.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

UGUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Akif

Disliked: Property conditions & facilities, room comfort

Komfor berbat

Sehrin en pahali otelini sectik, hastalandik ciktik. Otelde 3 kisilik oda deyip küçücük odaya misafir yatagi acip bitanede ince carsaf veriyolar yorgan olarak. Yatagin yaylari direk bele batiyor, carsafda ince oldugu icin gece dondup hastalandim. Bir gece kalip ciktik… fiyata göre asla kabul edilir bi otel degil…
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mehmet Tarik

Liked: Staff & service
Odalar temiz. HK çok ilgili
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oktay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahat ve huzurlu
Stayed 1 night in Sep 2025
Verified

8/10 Good

Musa

Liked: Property conditions & facilities
Disliked: Staff & service
Ich musste erst mal knapp 30min am Empfang warten bis ich dran gekommen bin. Da es einen guten namen hat dachte ich das es schon besser ausgestattet ist, war es aber leider nicht. Für einen kurzen Aufenthalt ist es ok
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Veysel

Hersey gayet duzgun ve guzeldi. İsmine yakisir
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Wolf Reiner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service aus einem Guß

Super freundliches und hilsbereites Personal. Pluspunkte für Betten. Vielfältiges Frühstücksbuffet.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hakan

Liked: Cleanliness, amenities, property conditions & facilities
Sehr guter Zustand der Räume, sehr freundliches Personal
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otogar ve havalimanina cok yakin yaklasik 15 dakika, otelin odalari kahvaltisi cok guzel kesinlikle tavsiye ederim , sadece spa biraz kucuk
Stayed 1 night in May 2025
Verified

10/10 Excellent

mustafa

Liked: Cleanliness
Goed
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey mükemmeldi..
Stayed 1 night in May 2025
Verified

8/10 Good

Erdal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Derman Kayseri

Ön Resepsiyon çok hoş karşıladı, Kahvaltı daki arkadaşların çalışkanlığı güzel yüzlülüğü alkışı hakediyor,dedemin ailesi ne üye olmaktan çok mutluyum.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

HASAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oda çok küçük ve bir Dedeman odası değildi. Önce odaya girdik klima bozuk sonra tamirci geldi yaptı. Ama sabaha kadar bir soğuk bir sıcak cebelleştik. Çok kötü bir geceydi.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Abbas

Bir küçük suya 35tl ödedim insaf diyorum
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Ozlem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kabus gecesi

Korkunc bir otel , muzik ve eglence sesinden uyumak imkansiz. Bu paraya Dedeman isminde boyle bir rezalet inanilir gibi degil. Bir isletme ya dugun salonu ya otel olmali. Eger konaklama yapan misafirlerini uyku uyutmayacak kadar rahatsiz edeceksen o eglenceyi ust katinda duzenlemeyeceksin.Elimden gelse butun parami geri isterim.Korkunc bir konaklama.Asla tavsiye etmiyorum.
Stayed 1 night in Aug 2024