Best Western Plus Kelowna Hotel & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Kelowna Hotel & Suites

View from room
Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers
Serves lunch and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Shopping Centre
    ‪10 min walk‬
  • Place, Mission Creek Regional Park
    ‪12 min walk‬
  • Place, Orchard Park Mall
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪13 min drive‬

Room options

Standard Two Queen Room with Balcony No View

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Pet Friendly Room

  • Sleeps 4
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Balcony, Courtyard View

8.8 out of 10
Excellent
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.4 out of 10
Very good
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Balcony (No View)

9.0 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.8 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Non Smoking (Living Room)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.6 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Balcony, Tower

9.0 out of 10
Wonderful
(47 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 QUEEN BEDS, Non-smoking, Tower, Refrigerator, BALCONY, FULL BREAKFAST

  • Sleeps 4
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Best Western Plus Kelowna Hotel & Suites

This hotel features a full-service spa, an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a hot tub are on-site. Housekeeping is available on request.
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with designer toiletries and a hairdryer. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open selected days.
The free breakfast at Best Western Plus Kelowna Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Orchard Park Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Relax with a drink at the pub
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Orchard Park Mall and 6 minutes from Waterfront Park
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and a hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the business-friendly Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
97 Street Pub – This pub serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,910 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1015 reviews
Rating 8 - Good. 325 out of 1015 reviews
Rating 6 - Okay. 86 out of 1015 reviews
Rating 4 - Poor. 30 out of 1015 reviews
Rating 2 - Terrible. 30 out of 1015 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Comfy bed, lovely staff, great location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Yes clean room courteous staff great amenities
Stayed 1 night in Jan 2026
Verified

8/10 Good

Britt

Liked: Cleanliness
Staff was great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Patricia

Was good. Wish the pool was warmer
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Staff, pool, hot tub, breakfast and 97 grill food was great. Melissa was a great welcoming waitress in the grill. Maria was a super hostess for Breakfast.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Regina Marie

Liked: Cleanliness
Having a restaurant/pub on site was nice. Room service was available.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great area clean hotel
Stayed 4 nights in Sep 2025
Verified

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, fluffy, comfy bed, nice pool and outdoor hot tub - definitely recommend!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Staff are super friendly
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities
This was such a pleasant surprised! We are very happy with our suite! We definitely would stay here again. The breakfast was superb !! One of the Best breakfast we’ve come across!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Timiya

Liked: Cleanliness
The room was big and able to accommodate our group of 4 which was nice. The breakfast was good and had lots of options. The hotel was close to lots of things to be able to get around and get out for our first time in Canada. The room had a full size refrigerator and freezer and a stovetop with cups, plates, pans and utensils. The price was good even for it being last minute.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located property with all expected amenities. Very friendly and efficient staff. Will be staying again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Harvey

Liked: Cleanliness, property conditions & facilities
Easy check in and check out Clean quiet room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

The room was clean and the staff were fantastic. I was also impressed with the included buffet breakfast, much better than just cold cereal and a coffee.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mihir

Liked: Cleanliness
Location was very nice and breakfast was amazing
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Santos

Liked: Staff & service, amenities, property conditions & facilities
Great stay for my vacation
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was just average in selection and food quality.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and a grest breakfast
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Norm

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Candace

Liked: Cleanliness, property conditions & facilities
Room was bit small, free breakfast was a bit disappointing and beds not very comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Akela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, very friendly staff, pool was immaculate, room was perfect. It was my first stay with them, and I will stay again!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Ryan checked us in and was very helpful, polite and professional.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it is pet friendly. The rooms were very clean and the staff friendly and helpful.
Stayed 1 night in Sep 2025