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Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Indoor pool
Exterior
Point of interest
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1620 Powick Road, Kelowna, BC, V1X7G5
  • Place, Mission Creek Regional Park
    ‪12 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪17 min walk‬
  • Place, Orchard Park Mall
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom | Hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Kelowna with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Kelowna - East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Orchard Park Shopping Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • 11 minutes by car from Okanagan Lake and 12 minutes from UBC-Okanagan
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Kelowna - East by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Kelowna - East by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Kelowna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1007 reviews
Rating 8 - Good. 226 out of 1007 reviews
Rating 6 - Okay. 58 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 34 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 5 nights in Jun 2025

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities
The towels weren’t soft. Felt like dried outside on clothes line. Everything else was excellent!
Stayed 2 nights in Oct 2025

8/10 Good

Wayne, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast had a very good selection, was the best out of all the hotels we stayed at (5). The gym was brightly lit and had what I needed (cardio and free weights). Sound proofing of the room was not great, neighbor had a dog and there were several youth teams staying in the hotel. They would run up and down the hallway with the thumping just echoing. They stopped by 9pm but felt annoying. No fans in the bathrooms so the steam from the shower lasted longer than I wanted. Overall nice stay but I might try a different hotel the next time.
Stayed 3 nights in Oct 2025

4/10 Poor

Hongsuk, Surrey

Travelled with family, Business traveller
Liked: Staff & service, amenities
Breakfast offering was great; the designated smoking area outside the building is too close to the main entrance and, depending on the wind conditions, people get exposed to the second hand smoking when they leave or enter the building - my wife and I could not understand the decision of positioning the smoking area;
Stayed 2 nights in Oct 2025

8/10 Good

susan

Stayed 1 night in Oct 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room layout and storage etc. Staff was friendly and helpful. Very convenient location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaiven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use the gym. But the pool was clean and kids friendly. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Shaheen, Calgary

It was well equipped
Stayed 2 nights in Sep 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. We enjoyed our five nights there thoroughly. The staff are very helpful and knowledgeable. The room was cleaned perfectly. We found it very comfortable here and easy to get around Kelowna from the hotel thank you.
Stayed 5 nights in Sep 2025

10/10 Excellent

Friedhelm

Great
Stayed 1 night in Oct 2025

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good. Stay there every visit to Kelowna. Great location. Clean. Nice Bfast.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, staff were professional and friendly, breakfast buffet was well stocked and meticulously maintained.
Stayed 1 night in Sep 2025

4/10 Poor

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 5 nights in Sep 2025

8/10 Good

Irma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway. Great location. I like the modern look! The room is spacious!
Stayed 1 night in Sep 2025

10/10 Excellent

Araceli, Langley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking free which I believe it should be free for guest. Everything are excellent.. thank you 🙏🙏🙏
Stayed 3 nights in Sep 2025

2/10 Terrible

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Marjorie, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Everything for an enjoyable stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jason, Edmonton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2025

8/10 Good

Brandon

Stayed 1 night in Sep 2025

8/10 Good

Kevin, Vancouver

Easy ch
Stayed 1 night in Sep 2025

2/10 Terrible

James

Stayed 1 night in Sep 2025