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Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Exterior
1 bedroom, pillow-top beds, desk, blackout curtains
Free daily buffet breakfast
Exterior
Point of interest

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1620 Powick Road, Kelowna, BC, V1X7G5
  • UBC-Okanagan
  • Orchard Park Mall
    ‪2 min drive‬
  • Kelowna General Hospital
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

1 bedroom, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Kelowna

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1324)
The price is €221
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Hyatt Place Kelowna

About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Kelowna with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Kelowna - East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Orchard Park Shopping Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 7 minutes by car from Kelowna General Hospital and 7 minutes from Waterfront Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Kelowna - East by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Kelowna - East by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Kelowna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 November to 29 November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1012 reviews
Rating 8 - Good. 217 out of 1012 reviews
Rating 6 - Okay. 47 out of 1012 reviews
Rating 4 - Poor. 22 out of 1012 reviews
Rating 2 - Terrible. 28 out of 1012 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and quiet. The lobby has a very strong perfume smell and the pool is murky but the room was nice with a great view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel good breakfast
Stayed 1 night in Apr 2025

2/10 Terrible

Pha

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Had a horrible nights stay. Myself and two children suffered severe allergies. As we are allergic to animals and there was one next to us across, I’m assuming the floor we were put into allowed pets. The room we were in allergies instantly hit and made our stay terrible.
Stayed 1 night in Apr 2025

8/10 Good

Madhuka

Travelled with family
Liked: Cleanliness, amenities
Very neat and conveniently located amid walkable amenities and eateries.
Stayed 1 night in Apr 2025

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and the staff were friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. So far no complaints
Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Nassim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and accommodating upon arrival. bed was comfortable and the room was quiet!
Stayed 1 night in Apr 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Newer property in a decent area with lots of food areas around.
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are seniors and the staff made sure we had a quiet room. It was welcomed.
Stayed 2 nights in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Time Away

This is the third time we have stayed at this hotel. The staff are always so friendly. Beds are comfortable and the breakfast provided is fantastic!
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay in kelowna

Was Quite and clean and comfort able, the free breakfast was fantastic, eggs bacon hash browns, coffee was really good. I have stayed here more than once and continue to be impressed.
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and well design. Lots of room for luggage. My only complain: the coffee is horrendous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kitchen staff in the morning made sure that the coffee and other condiments were constantly refreshed so that no one went without.
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Stayed 3 nights in Mar 2025

8/10 Good

DAVEY, Burnaby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time i've stayed in this property.. not happy this time as the surrounding rooms seem to be filled with very loud kids.. shouting in the hallways
Stayed 1 night in Mar 2025

4/10 Poor

Siu Wing

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
We found dirty water coming out of the bathroom, which was in very bad condition—brown and red with mud. We reported the issue to the hotel front desk on the night of March 24 (Monday) via a hotel phone call. However, the front desk staff responded impolitely, stating that Holiday Inn was unable to provide maintenance service or offer us a new room. Instead, she even asked us to change rooms for an additional fee. Therefore, we went down to the front desk in person to seek assistance, then we probability found the same people in that phone call. Suddenly, she was able to change our room without any extra charge. Throughout the entire interaction, the staff member was rude, showed us an unfriendly attitude, and never apologized or thanked us. She simply dismissed us. It was an extremely unpleasant experience—truly the worst staff behavior I have ever encountered.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maxime

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Friendly, clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Deepak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025