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Hyatt Place Kelowna

3.0 star property

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Photo gallery for Hyatt Place Kelowna

Exterior
Bar (on property)
Lobby
Indoor pool, pool loungers
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
1915 ENTERPRISE WAY, Kelowna, BC, V1Y9S9
  • Place, Orchard Park Mall
    ‪11 min walk‬
  • Place, Kelowna Golf and Country Club
    ‪12 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪16 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds with Sofa bed, Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed,High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed,High Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(150 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed)

9.6 out of 10
Exceptional
(91 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Kelowna

Hotel with an indoor pool, near Orchard Park Mall
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Hyatt Place Kelowna offers 161 accommodations with a safe and coffee/tea makers. This accommodation is furnished with unspecified sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Kelowna hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hyatt Place Kelowna. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • 12 minutes by foot from Orchard Park Mall and a 4-minute drive from Kelowna General Hospital
  • Pets welcome for a fee
Hyatt Place Kelowna offers its guests an indoor pool and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1980 square feet (184 square metres) and includes conference space. The business-friendly Hyatt Place Kelowna also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Kelowna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 12 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11 to 21 for adults and CAD 11 to 21 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,980 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 11 to 21 for adults and CAD 11 to 21 for children
  • Covered self-parking fee: CAD 12.00 per night
  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Kelowna Hotel
Hyatt Place Kelowna Kelowna
Hyatt Place Kelowna Hotel Kelowna

Reviews

Hyatt Place Kelowna Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 958 out of 1426 reviews
Rating 8 - Good. 286 out of 1426 reviews
Rating 6 - Okay. 107 out of 1426 reviews
Rating 4 - Poor. 40 out of 1426 reviews
Rating 2 - Terrible. 35 out of 1426 reviews

Reviews

8/10 Good

Michael, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and facility.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Travelled with family
Liked: Amenities
Had pleasant stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

pele

Gym
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and spacious. Loved that the 2 Queen
Stayed 2 nights in Aug 2025

2/10 Terrible

Darin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had a group of young adults staying in the room next door. They got back, presumably from the bar, at around 3am and partied with loud music until 6am. Called the front desk 3 times, they never dealt with it. At checkout I brought the situation up with the manager. He said he was not aware of any concerns, having come on shift at 7am. No follow up from the hotel. Brutal customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

REBECCA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking isn't the best, but the hotel is nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Loryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Sukhjinder

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service with all staff we met. Great breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean, quiet
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Saeed, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience in this clean hotel. Thanks to the servers specifically Saghi who helped us with our kid different needs on dining times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional.
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort

Kali Lounge needs upgrade.

Went into the Kali longe for a drink before dinner. Server was rude and uninterested in serving us. Tables needed dusting and chairs needed cleaning. It is an outdoor setting so I would expect some dust however this was excessive. The front desk series great as well as the service ant both breakfast and dinner was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Malinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, great customer service

Amazing hotel, great hospitality, checkin was smooth and very friendly
Stayed 1 night in Aug 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, basic and simple room.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

6/10 Okay

Frankie Hsun C

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Marina

Stayed 4 nights in Aug 2025

6/10 Okay

Omar, Grande Prairie

Travelled with family
Liked: Staff & service, amenities
It was good in general. A little bit low cleaning standards. Excellent friendly welcoming staff. Wonderful restaurant staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Eric ZhiZhu

Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable place. Good price
Stayed 2 nights in Aug 2025