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Hyatt Place Kelowna

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Kelowna

Exterior
Lobby sitting area
Lobby
Indoor pool, pool loungers
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pool
  • Gym
  • Pet-friendly

Explore the area

View in a map
1915 ENTERPRISE WAY, Kelowna, BC, V1Y9S9
  • Orchard Park Mall
    ‪11 min walk‬
  • Kelowna General Hospital
    ‪4 min drive‬
  • Prospera Place
    ‪5 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, View (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, View (Shower)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds with Sofa bed, Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(145 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed)

9.6 out of 10
Exceptional
(89 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed,High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed,High Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Kelowna

Hotel with an indoor pool, near Orchard Park Mall
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Hyatt Place Kelowna offers 161 accommodations with a safe and coffee/tea makers. This accommodation is furnished with unspecified sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Kelowna hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hyatt Place Kelowna. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • 12 minutes by foot from Orchard Park Mall and a 4-minute drive from Kelowna General Hospital
  • Pets welcome for a fee
Hyatt Place Kelowna offers its guests an indoor pool and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1980 square feet (184 square metres) and includes conference space. The business-friendly Hyatt Place Kelowna also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Kelowna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 12 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11 to 21 for adults and CAD 11 to 21 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,980 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 11 to 21 for adults and CAD 11 to 21 for children
  • Covered self-parking fee: CAD 12.00 per night
  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Kelowna Hotel
Hyatt Place Kelowna Kelowna
Hyatt Place Kelowna Hotel Kelowna

Hyatt Place Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 906 out of 1376 reviews
Rating 8 - Good. 292 out of 1376 reviews
Rating 6 - Okay. 107 out of 1376 reviews
Rating 4 - Poor. 38 out of 1376 reviews
Rating 2 - Terrible. 33 out of 1376 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Desarae

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and will definitely come back and stay. Staff were very friendly and helpful. Food was excellent too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, clean and friendly
Stayed 1 night in Jun 2025

8/10 Good

BRIAN D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and cleanliness. Restaurant - unaccommodating to allergies (gluten/celiac). Not able to boil eggs, make salad, offer any options at all - gentlemen in restaurant. Whereas, hostess at front indicated there is gluten free and separate toaster. Hostess at front also said fruit is not on menu, when asked as an afternoon "snack". Quite surprised for a large hotel in the hospitality business. Not certain if they just didn't understand English too well - ie allergies and significance. Definitely do not recommend them if you have dietary restrictions.
Stayed 7 nights in Jun 2025

8/10 Good

KYOOSEOB

Liked: Staff & service, property conditions & facilities, room comfort
Service was good, but I was disappointed with the cleanliness.
Stayed 3 nights in Jun 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and modern property. Sad to see that you are paying for for less however. Two years ago they offered free parking and a complimentary breakfast now the nightly rates have gone up and these features are offered for an extra fee.
Stayed 3 nights in May 2025

10/10 Excellent

anthony

Stayed 8 nights in May 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Easy & welcoming check in, friendly staff, comfortable room, clean, just in need of blind repairs & newer duvets (grey, flat, old). Dining-average, mediocre breakfast but only $11 so good value. Very nice dining room staff! Great service! 3rd floor patio has no view, concrete walls! Murals or plants would be an improvement. Missed the sunset over the mountains!
Stayed 2 nights in Jun 2025

10/10 Excellent

Pritpal

Liked: Cleanliness, amenities
Very nice location
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Awesome ! Our go to place
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Anmol

Stayed 1 night in May 2025

10/10 Excellent

Gurbakhsh, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean property with good amenities
Stayed 4 nights in May 2025

10/10 Excellent

Grigory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a very good stay. The hotel was very clean and staff very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

John, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities are excellent. Good pool/hot tub and good gym. Happy hour and 1/2 rates for Hyatt members. Disappointed with the $11 fee for breakfast (which used to be included).
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central. Comfortable. The only thing I didn’t like was the charge for parking. With a cost of hotels at an all-time high, why don’t we just include the $10 in the cost?
Stayed 2 nights in May 2025

6/10 Okay

Douglas

Stayed 1 night in May 2025

10/10 Excellent

Lise

Stayed 3 nights in May 2025

2/10 Terrible

Eunyoung

Stayed 1 night in May 2025

10/10 Excellent

Alastair, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and quick. Food options.
Stayed 1 night in May 2025

10/10 Excellent

Caitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for competition, ended up out later than we thought and our only options for food was takeout or room service. Opted for room service, which was amazing! My daughter really enjoyed everything about the stay, my only complaint is the small window needs a darker shade or curtain. Pool was nice and warm, good for little kids and the hot tub was great. Rooms were pretty quiet for being full of hockey players, dancers and other guests.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, very nice comfortable bed, great place to stay!
Stayed 3 nights in May 2025

10/10 Excellent

LEANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 2 nights in May 2025

10/10 Excellent

screen

Stayed 2 nights in May 2025

8/10 Good

Nathan

Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025