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Sandman Hotel & Suites Kelowna

3.0 star property

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Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Reception
Balcony
2 restaurants, breakfast served
Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony) | Private kitchenette | Fridge, microwave, coffee/tea maker

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    ‪1 min walk‬
  • Kelowna General Hospital
    ‪5 min drive‬
  • Waterfront Park
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower | 1 bedroom, premium bedding, in-room safe, individually decorated

Executive Room, 1 King Bed, Tower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Atrium Building)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Atrium Building)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Kitchenette (Atrium Building)

Classic Room, 1 Queen Bed, Kitchenette (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed, Kitchenette (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

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  • Breakfast included
  • Pet-friendly
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includes taxes & fees
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About this property

Sandman Hotel & Suites Kelowna

Hotel in Kelowna with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Sandman Hotel & Suites Kelowna offers 220 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Sandman Hotel & Suites Kelowna. During your stay, you're just a quick walk from Orchard Park Mall. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 5-minute drive from Kelowna General Hospital and a few minutes from Waterfront Park
  • Pets welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Sandman Hotel & Suites Kelowna has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The property will be renovating from 25 July 2025 to 1 August 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 478 out of 1685 reviews
Rating 8 - Good. 398 out of 1685 reviews
Rating 6 - Okay. 336 out of 1685 reviews
Rating 4 - Poor. 250 out of 1685 reviews
Rating 2 - Terrible. 223 out of 1685 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Fungai

Stayed 1 night in Apr 2025

10/10 Excellent

Mohsen

Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean affordable property close to amenities . Friendly helpful staff
Stayed 1 night in Apr 2025

8/10 Good

Yared

Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, room comfort

Comfortable and convenient

Room had everything you really needed. Kitchen small but pretty well stocked. Good shower and comfortable bed. Small table and chairs too. Like the opportunity to request refreshment of coffee/towels without a full housekeeping choice.
Stayed 4 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good amenities. Impressed with customer service in the lounge.
Stayed 2 nights in Mar 2025

2/10 Terrible

Diana

Stayed 1 night in Apr 2025

6/10 Okay

Randy

Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk
Stayed 1 night in Apr 2025

6/10 Okay

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 1 night in Apr 2025

6/10 Okay

Sherry

Disliked: Staff & service
Stayed 5 nights in Apr 2025

2/10 Terrible

Sunny

Stayed 1 night in Apr 2025

10/10 Excellent

Rohat

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 1 night in Apr 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Marlise

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointed in the room we received at your Sandman Hotel on April 6th to the 8th. I booked a room in the atrium witch I don't think we received. Thinking we would have the benefit of a elevator or a trolley to bring our luggage to the room seeing how we had a child under one which I specified. We had to climb a flight of stairs with all are belongings which was a lot seeing how we had an infant, at one point we bumped into a manager who helped us climb the stairs with our belongings because one of my bags burst trying to get them up the stairs, he helped us to our room 320, he was very nice. Children (baby) also need to have naps so it was really hard for her to sleep when there was a lot of construction going on as well. Hammering, nail guns, saws Etc, also I know you can't control it but the noise level outside was a little much at 5:00am in the morning, I was woken up with a garbage truck picking up the McDonald's garbage .l was told we were getting a newly renovated room, had no idea the renovations were still going on around us just a very inconvenient stay. I let the girl at the front desk know about our stay, she said she would let one of the managers know. I gave it time for a reply and nothing. Just very disappointed in the the kelowna Sandman
Stayed 2 nights in Apr 2025

10/10 Excellent

DONALD

Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet,staff very helpful, choices of places to eat close and the room was very clean.
Stayed 1 night in Apr 2025

8/10 Good

Glen

Stayed 1 night in Apr 2025

10/10 Excellent

Morice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Bailie

Travelled with group
Liked: Amenities
The lady at the front desk at 1am was beyond amazing. She was kind, funny and helpful. Made the end of my night so much better.
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been on the road for a week, this property was by far the best place we stayed at. Great value and nice restaurant nearby.
Stayed 1 night in Apr 2025

2/10 Terrible

Brijkumar

Business traveller
Disliked: Staff & service
Couldn’t sleep, 3 rd floor .(no elevator to the floor) Closed to the hallway going to the pool was where room was You heard everybody and everything Walls are paper thin. Would not stay here again. Staff is unfriendly
Stayed 1 night in Apr 2025

8/10 Good

derek

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was not super clean. There was still old coffee in the coffee machine. Lights in the bathroom were very dusty. Overall a good stay, nice big one bedroom with kitchenette, and pull out sofa.
Stayed 2 nights in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Property central.
Stayed 1 night in Apr 2025

8/10 Good

Arsh

Stayed 1 night in Apr 2025