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Arkanchi Hotel

Property class: 3
VIP Access

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Photo gallery for Arkanchi Hotel

A wooden deck with wicker furniture and a table set for dining, overlooking a historic building with domes and towers.
A spacious living room with a high ceiling, wooden beams, and a tiled floor. There are two sofas, a coffee table, and a water dispenser.
A spacious lobby with a high ceiling, a central seating area, and a staircase leading to an upper level.
A living room with a sofa, a table, and a lamp. There is a painting on the wall and a window with curtains.
A building with the sign "Arkanchi" and three parked cars in front.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
10 Pahlavon Mahmud, Khiva, 220900
  • Place, Dishon-Qala
    ‪5 min walk‬
  • Place, Kalta Minor Minaret
    ‪15 min walk‬
  • Place, Islam Khodja Minaret and Mosque
    ‪15 min walk‬
  • Airport, Urgench (UGC-Urgench Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Single Room

A neatly made bed with a red patterned bedspread, a wooden headboard, and a bedside lamp.

Standard Single Room

  • City view
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a wardrobe, a desk with a lamp, and a carpeted floor.

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two single beds, a desk, a chair, a small fridge, and a television.

Standard Triple Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, a chair, a nightstand, a mirror, and a patterned carpet.

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room

A hotel room with two beds, a desk, a TV, and a lamp.

Luxury Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

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  • Breakfast included
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includes taxes & fees
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About this property

Arkanchi Hotel

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services and concierge services.
Arkanchi Hotel offers 41 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Khiva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Arkanchi Hotel. During your stay, you're just a quick walk from Dishon-Qala. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of Dishon-Qala and Tosh-hovli Palace
  • Airport shuttle service available for a fee
Some rates at Arkanchi Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the business-friendly Arkanchi Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Khiva hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Arkanchi Hotel has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Arkanchi Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arkanchi Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.14 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Arkanchi Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Arkanchi Hotel Khiva
Arkanchi Khiva
Arkanchi
Sobir Arkanchi Hotel Khiva
Arkanchi Hotel Hotel
Arkanchi Hotel Khiva
Arkanchi Hotel Hotel Khiva

Arkanchi Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 157 reviews
Rating 8 - Good. 33 out of 157 reviews
Rating 6 - Okay. 9 out of 157 reviews
Rating 4 - Poor. 2 out of 157 reviews
Rating 2 - Terrible. 1 out of 157 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Welcoming and friendly staff. Excellent location in the old town.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great location juat inside city walls close to Kalon Minor. Staff were very helpful (thanks for the birthday cake). Extensive buffet breakfast. Lovely roof terrace. Good sized rooms.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here. Everything was very good from the excellent staff to the location and facilities. Thoughtfully there are water coolers to keep filling your bottle as well. Only small downside was that our room had been recently renovated and a had a couple minor niggles. AC worked very well, breakfast had plenty of choice and they were always obliging to cook to order.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff can organize all kinds of tours & transportation…location was fantastic!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, clean, comfortable and great service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Chi Heong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location so near to the old city.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Mehmet Niyazi

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in May 2026
Verified review

10/10 Excellent

BRYAN

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations - perfect location, helpful and attentive staff, hot powerful showers, and clean rooms
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good sized rooms
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Anush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and clean hotel

Friendly staff and good clean hotel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely roof terrace
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Suheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Khiva center

Small hotel in excellent location. Friendly, helpful staff. Good breakfast, rooftop terrace is great place to view city rooftops in morning or evening.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel right in old town. Very nice breakfast too. We have had a free late check out after a water problem the night before.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! Staff was really nice. Roof deck was perfection.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Remzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was extremely helpful and friendly.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within the walls of historic Khiva
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and service!

Fantastic location and service! Nice room and good hot shower!
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Rodrigo Otavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. Friendly front desk staff. Clean, warm, wifi worked great, close to the main sites, breakfast was ok.
Stayed 5 nights in Dec 2022
Verified review

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arkanchi Hotel is perfectly located inside Ichan Kala, just steps from Khiva’s main sights. Rooms are clean, comfortable, and air-conditioned, and the rooftop terrace offers beautiful sunrise and sunset views. Staff are friendly and very helpful, making the stay feel personal and welcoming. Breakfast is good, though a bit simple, but the overall experience is fantastic. Highly recommended for anyone wanting to stay inside the old city.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Shafique

Liked: Cleanliness, staff & service
Very Nice and clean hotel right in the heart of Khiva. Very walkable and warm staff. Great breakfast with good options. But I wish they had coffee in the morning. The facility could use some upgrades. Overall a great place to stay if traveling alone or with family.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place - really everything. The location, the staff, the breakfast and the roof top terrace is stunning. Would recommend to anyone going to Khiva
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great stay - Yusuf and nadir were extremely helpful. Perfect location to explore the city. Would definitely recommend!
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Alessio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position inside old town walls. Beautiful terrace to see see the sunset with all Khiva skyline view.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful, generous, and flexible. The property is beautiful and perfectly located for a great experience in Khiva.
Stayed 1 night in Jun 2023