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Gainsborough House Hotel

Property class: 3

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Photo gallery for Gainsborough House Hotel

A courtyard with a gazebo, a large tree, and a building with a tiled roof.
A garden with dense green foliage and a wooden pergola structure.
A banquet hall with round tables set for a formal event, white chairs with blue sashes, and a carpeted floor.
A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.
A hotel lobby with a wooden floor, seating area, and a fireplace.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Bewdley Hill, Kidderminster, England, DY11 6BS
  • Place, Elgar Birthplace Museum
    ‪16 min walk‬
  • Place, West Midland Safari Park
    ‪3 min drive‬
  • Place, Severn Valley Railway Kidderminster Station
    ‪3 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, alarm clocks

Twin Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with a large bed, a desk with a telephone, a TV, and a wardrobe.

Twin Room

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, a desk, a chair, a lamp, and a telephone.

Suite

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A tray with a coffee maker, two white mugs, and a selection of snacks and beverages.

Double Room

7.6 out of 10
Good
(8 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A tray with a coffee maker, two white mugs, and a selection of snacks and beverages.

Triple Room

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Gainsborough House Hotel

This hotel features a bar/lounge, a conference centre and a business centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include conference space, concierge services and dry cleaning.
Gainsborough House Hotel offers 42 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Gainsborough House Hotel, you'll be within walking distance of West Midland Safari Park. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from West Midland Safari Park and a few minutes from Kidderminster Street Market
You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Gainsborough House Hotel also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kidderminster hotel.

The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:00 AM on weekdays and 8 AM to 10 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gainsborough Hotel
Gainsborough House
Gainsborough House Hotel
Gainsborough House Hotel Kidderminster
Gainsborough House Kidderminster
Gainsborough Hotel Kidderminster
Gainsborough House Kidrminste
Gainsborough House Hotel Hotel
Gainsborough House Hotel Kidderminster
Gainsborough House Hotel Hotel Kidderminster

Gainsborough House Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 305 reviews
Rating 8 - Good. 106 out of 305 reviews
Rating 6 - Okay. 59 out of 305 reviews
Rating 4 - Poor. 29 out of 305 reviews
Rating 2 - Terrible. 14 out of 305 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Kirsty

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Basic and clean so good for a cheap place to get your head down. Looks far more impressive from the outside.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking, large clean room. Perfect location for us. Would recommend to anyone visiting West Midlands safari park.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Room was adequate but the staff were friendly and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Great customer service.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Ivan

Disliked: Cleanliness
Parking was good no comment on the bars as we didn't use it
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
staff are friendly, hotel is just tired, with no food in the evenings , breakfast isn't too good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Parking No Problem. Bar n Lounge Nice, But Only Cider on Draught, n Beers Non Alcholic in Bottles, No Rosie Wine either.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Lewis

Room was lovely, staff was really friendly ,really felt welcome
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and free. Bar with a good selection. No evening meal or lunch. Breakfast was ok and enough to start the day.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

dev

Liked: Staff & service, property conditions & facilities
Too noicy people banging shouting all night, and the morning. No water in room.room was big ideal Comfy bed.self parking . Ideal hotel just outside town.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Richard

Disliked: Amenities
Hotel was reasonably priced for a reason. Room was spacious and comfortable but a little tired. Nice quiet location though, so had a good night sleep. Breakfast was a disappointment, best leave it at that. I would consider staying again, easy parking, good location and certainly good value for money compared to other options on this occasion.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
All.good.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Plenty of parking, looking dated and shabby. Hot breakfast was sausages, boiled eggs,beans and hash browns, bread for toast,no bacon and no top ups to buffet containers
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Harnake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value of money
Stayed 4 nights in Jan 2026
Verified review

4/10 Poor

Sue

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was poor. No hot water and no lift hard when you are on top floor with a heavy case
Stayed 1 night in May 2026
Verified review

2/10 Terrible

PETER

Disliked: Cleanliness, amenities, property conditions & facilities
Highly disappointing. A very, very run down hotel. Room had a disinfectant smell, bedding minimal, carpet needs a good cleaning, and basic shower unit - a curtain around a plastic base - with a blocked drain that risked flooding. This is certainly nowhere close to the ‘Very Good’ 8/10 rating as presented by Expedia.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kieron

Liked: Staff & service
Disliked: Amenities
Room was average outdated tv compared to the other double room. Had to ask for tea bags ect the next day as they didn't do turn down of the rooms. Internet went down for the stay so wifi wasnt working
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service
Staff good, room good, car park good, shower Good. Wasnt a fan of boiled eggs for breakfast. Would have rathered scrambled eggs
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. They were so accommodating for whatever we asked for. Nice clean room, and a lovely comfy bed. Local to Kidderminster town centre, and also to Bewdley centre. an Ideal location for West Mids safari park too. All are within a 10 minute drive from hotel. I Would definitely stay there again if I’m ever in that area.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities
The rooms were disgusting, mould on the shower curtains and walls and furniture plus brown stains ground into the toilet seat. No facilities available and generally not fit for purpose.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Carol

Disliked: Staff & service, amenities
The hotel needs to be a little bit more welcoming. The outside could definitely needs a good clean. The bathroom could have had glasses in there. The floors needs a good scrub as the grout looks dirty around the floor tiles. The light in the bedroom keeps flickering. Odd size cups in the bedroom. The breakfast was poor, only beans and hard boiled eggs as a hot choice. Only full fat milk also.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Alex

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
WiFi wasn’t working for entire stay. Staff member told me it had been down and would be fixed in 2 hours but wasn’t. Room was freezing, heating didn’t work. Staff brought me an electric heater but this struggled to warm the room. Sheets were coarse and uncomfortable. Room was extremely noisy. Made 2 noise complaints about a neighbouring room. Staff came and spoke to them but noise did not stop. Walls were paper thin. Got very poor sleep, and did not feel I got value for my money. Staff were very pleasant though so they are a credit to the hotel.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
I strongly do not recommend staying at this hotel. It is nothing like the photos suggest, and the reality is a far cry from what’s promised. The photos on the website are outdated and show the hotel as it was before it was closed and later repurposed by the UK Home Office to house asylum seekers. It appears the property was recently bought, but no renovations have been made. The entire hotel feels worn down, dated, and in desperate need of major refurbishment. The rooms and common areas are a far cry from the sleek, modern aesthetic promised in the images. There’s no sign of a bar or restaurant, despite both being advertised. Instead, you're left with a tired, almost abandoned feel, which makes it hard to believe any real investment has been made in maintaining the place. Breakfast was another disappointment. It was extremely basic—just hard-boiled eggs and baked beans served hot, along with a small selection of cereals and pastries. Certainly not the fresh, varied spread one would expect at a hotel of any standard. Overall, the experience left a lot to be desired. In short, I’d advise looking elsewhere for your stay. It’s clear this hotel has not kept up with its promises or its facilities, and it’s unlikely you’ll find the comfort or quality you’re hoping for here.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not a very good night's sleep

The reception staff was welcoming when we arrived . The main problem I had was the Aircon when in use was very noisy and when turned off kept making a water like noise the whole night until roughly 0730am. Also when the Aircon was off the room was very cold and the duvet was extremely thin !
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Our stay was everything we wanted it to be, i e Clean room staff helpful and friendly
Stayed 3 nights in Jan 2022