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Colonial Resort-1000 Islands

3.0 star property

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Photo gallery for Colonial Resort-1000 Islands

Terrace/patio
Point of interest
Front of property
Property entrance
Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Free WiFi, bed sheets, wheelchair access

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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780 King Street West, Gananoque, ON, K7G 2H5
  • Place, Gananoque Municipal Marina
    ‪17 min walk‬
  • Place, 1000 Islands History Museum
    ‪18 min walk‬
  • Place, Gananoque Boat Line
    ‪2 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds (Pool Section)

Free WiFi, bed sheets, wheelchair access

Standard Double Room, 2 Double Beds (Pool Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Single Jetted Tub)

Deluxe Room, 1 King Bed (Single Jetted Tub) | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Free WiFi, bed sheets, wheelchair access

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Tennis Court Section)

Standard Room, 2 Double Beds (Tennis Court Section) | View from room

Standard Room, 2 Double Beds (Tennis Court Section)

7.2 out of 10
Good
(23 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Tennis court section)

Standard Room (Tennis court section) | Free WiFi, bed sheets, wheelchair access

Standard Room (Tennis court section)

7.0 out of 10
Good
(16 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Tennis court section, 3 double beds)

Standard Room (Tennis court section, 3 double beds) | Free WiFi, bed sheets, wheelchair access

Standard Room (Tennis court section, 3 double beds)

7.2 out of 10
Good
(14 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets, wheelchair access

Standard Room, 1 Queen Bed

  • Garden view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Colonial Resort-1000 Islands

Along with an indoor pool, this smoke-free hotel has an outdoor tennis court and a seasonal outdoor pool. Self parking is free. Other amenities include conference space, a library and express check-out.
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall value at Colonial Resort-1000 Islands. During your stay, you'll be within walking distance of Confederation Park. You'll find features such as free self-parking, plus an indoor pool and outdoor tennis court. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space and a gift shop
  • On-site recreation includes an outdoor tennis court
  • Guests speak favourably about the clean guestrooms and the location
  • Within a 15-minute walk of Confederation Park and Sculpture Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Colonial Resort-1000 Islands offers its guests a seasonal outdoor pool, an outdoor tennis court, and an indoor pool. A library, a terrace, and gift shops/newsstands are also featured at Colonial Resort-1000 Islands. Free self parking is available.

This 3-star Gananoque hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1967
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during November, December, January, February, March and April.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 15 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Colonial Resort-1000 Islands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 220 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 233 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely one night stay, 1st time here but did not disappoint. Large room lovely out side seating area very pretty grounds.
Stayed 1 night in Aug 2025

10/10 Excellent

Caihong

Stayed 1 night in Aug 2025

6/10 Okay

Raymond

Stayed 2 nights in Jul 2025

10/10 Excellent

ettore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go .we fell in love with it and plan on going back next year.not far from everything you want.
Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
*** travelers beware *** Stayed recently and encountered several issues that made the visit uncomfortable: • Mold on the bathroom ceiling, which staff attributed to the age of the building — but that doesn’t excuse a health concern. • Insufficient heating in the room, despite chilly weather. • spider in bathroom • When I asked to cancel the second night, I was told it wasn’t possible (no cancellations) Instead, they offered a different room • Throughout, staff interactions lacked warmth and professionalism. I didn’t feel heard or supported. I understand older properties come with quirks, but basic cleanliness, comfort, and respectful service should never be negotiable.
Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Stayed 2 nights in Oct 2025

6/10 Okay

Donna

Travelled with family
Disliked: Property conditions & facilities
This hotel needs upgrade. It is very outdated, especially the breakfast area.
Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean grounds and clean room. Downside: Paying for a King Deluxe room for the fireplace and it wasn't working. As said, we called the reception and were told that it might be ''frozen'' ... 15 degrees celsius ??? Plus that it was just there for ambiance and not to heat the room. Nowing that, we would have paid for a standard room or they could have given us a credit.
Stayed 1 night in Oct 2025

6/10 Okay

Gowri Shankar

Stayed 2 nights in Oct 2025

2/10 Terrible

Richard

Stayed 3 nights in Aug 2025

8/10 Good

ken

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Aug 2025

8/10 Good

susan

Stayed 1 night in Oct 2025

10/10 Excellent

Rustica

Stayed 2 nights in Oct 2025

8/10 Good

Danny

Stayed 1 night in Sep 2025

8/10 Good

Vandan

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was good.
Stayed 1 night in Aug 2025

8/10 Good

Amala

Travelled with partner
Liked: Cleanliness, amenities
I reached the resort at 9:30 pm the reception staff was not friendly.the ambience was good
Stayed 1 night in Aug 2025

6/10 Okay

Tanya

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is a quaint and charming looking place in a beautiful town. The room was alright as far as cleanliness goes, although a little dated. The washroom however has not been maintained in quite some time. The paint was bubbling and falling off the ceilings and walls, the bathtub grout and caulking was full of mold and gaps. We had a jacuzzi tub in the bathroom, but there was no way we’d have used it based on what we saw. The shower head had a constant leak and the whole room smelt musky and damp.
Stayed 1 night in Sep 2025

10/10 Excellent

Uzma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was nice
Stayed 1 night in Aug 2025

2/10 Terrible

Rafaat

Liked: Cleanliness, property conditions & facilities
Gorgeous view and nice walks around the area
Stayed 2 nights in Sep 2025

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place, good price.

We came in off-season, everything was good overall. We can see that the place used to be in better shape in a past era, but the grounds are still lovely for this price. The fridge in the room was noisy, and bathroom ventilation is needed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shruthi

Stayed 2 nights in Aug 2025

2/10 Terrible

Cathy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Property appearance not as advertised in photos. Plaster on walls coming off from water damage, room smelled musty, small flies, bugs in room, toilet didn't flush fridge dirty. Continental breakfast or coffee not available until after 8am. Had booked for 2 nights left after first night. Stay away from this property!!
Bathroom
Ceiling in room
Stayed 2 nights in Sep 2025

10/10 Excellent

ROHIT

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are good but coffee machine has no outlet near by.We have to moved coffee machine to diff places
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
NIce low key location, worth visiting
Stayed 1 night in Sep 2025

4/10 Poor

Marlene

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is run down
Stayed 4 nights in Sep 2025