Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds
Indoor pool, pool loungers
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
31 Community Road, Greater Napanee, ON, K7R 3L1
  • Strathcona Paper Centre
    ‪19 min walk‬
  • Lennox and Addington Museum and Archives
    ‪3 min drive‬
  • Napanee Town Hall
    ‪4 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites

Hotel with free breakfast, near Strathcona Paper Centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and gas grills.
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Greater Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Comfort Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Strathcona Paper Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Canadian Piano Museum and a few minutes from Strathcona Paper Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available.

This Greater Napanee hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 932 reviews
Rating 8 - Good. 298 out of 932 reviews
Rating 6 - Okay. 78 out of 932 reviews
Rating 4 - Poor. 26 out of 932 reviews
Rating 2 - Terrible. 28 out of 932 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Allie

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is a convenient location - right off the highway and close to all Napanee retailers. It is dated and the service is mediocre. Given its one of only a few options, I’m likely to visit again.
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Stayed 3 nights in Jun 2025

10/10 Excellent

Eric, Cote-Saint-Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Really happy with our choice
Stayed 1 night in Jun 2025

10/10 Excellent

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern!
Stayed 1 night in May 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the pool! Well maintained and great temperature for all.
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025

10/10 Excellent

Hollie

Stayed 2 nights in May 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2025

6/10 Okay

Ricky

Travelled with partner
Room given we literally had a wall blocking the view.
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was peeling from the ceiling in the bathroom most likely from high moisture. But everything else was fantastic! Breakfast was amazing. Especially the coffee. Rooms were tidy and immaculate.
Stayed 1 night in May 2025

8/10 Good

Jason

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Breakfast and easy access to shopping and dining. Staff were friendly. Overall a great stay.
Stayed 2 nights in May 2025

10/10 Excellent

JUNMIN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in May 2025

4/10 Poor

Marla

Travelled with family
No housekeeping offered. Beds not made, towels not replaced until we complained. Handicapped parking used by hotel staff and unavailable for guests.
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Linda

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Girl at front desk very rude
Stayed 3 nights in Apr 2025

10/10 Excellent

Gagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed ourselves
Stayed 1 night in May 2025

8/10 Good

Kaluyahawi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms at a great price
Stayed 2 nights in May 2025

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ali checked us in and was a wonderful man, very personable and helpful. Breakfast was great, coffee was great. Convenient location.
Stayed 1 night in May 2025

2/10 Terrible

Victor Manuel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tanveer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, new hotel with a Denny's, Tim Horton's, and Petro Canada EV charging station located a minute away.
Stayed 1 night in May 2025