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Donald Gordon Hotel and Conference Centre

3.0 star property

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Front of property – evening/night
Point of interest
Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi
Courtyard
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
421 Union Street, Kingston, ON, K7L 3N6
  • Kingston Penitentiary
    ‪8 min walk‬
  • Queen's University
    ‪10 min walk‬
  • Kingston Waterfront
    ‪4 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪13 min drive‬

Room options

View all photos for Queen Bed Sofa

Queen Bed Sofa | Desk, blackout curtains, iron/ironing board, free WiFi

Queen Bed Sofa

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(99 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Donald Gordon Hotel and Conference Centre

Victorian hotel connected to the convention centre in Kingston with free breakfast
This smoke-free hotel features a fitness centre, a 24-hour business centre and a conference centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Donald Gordon Hotel and Conference Centre offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Donald Gordon Hotel and Conference Centre gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Kingston Penitentiary. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Within a 10-minute walk of Kingston Penitentiary and Lake Ontario
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and 15 meeting rooms. Free breakfast is served daily. A fitness centre, a vending machine, and a garden are also featured at the eco-certified Donald Gordon Hotel and Conference Centre. Self parking is free.

This Victorian Kingston hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1841
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 15 December and 6 January.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Donald Gordon Conference Centre Hotel Kingston
Donald Gordon Conference Centre Hotel
Donald Gordon Conference Centre Kingston
Donald Gordon Conference Centre
Donald Gordon Conference Centre Hotel Kingston
Donald Gordon Conference Centre Hotel
Donald Gordon Conference Centre Kingston
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Kingston Donald Gordon Conference Centre Hotel
Hotel Donald Gordon Conference Centre
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Donald Gordon Hotel and Conference Centre Hotel
Donald Gordon Hotel and Conference Centre Kingston
Donald Gordon Hotel and Conference Centre Hotel Kingston

Donald Gordon Hotel and Conference Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1043 reviews
Rating 8 - Good. 253 out of 1043 reviews
Rating 6 - Okay. 56 out of 1043 reviews
Rating 4 - Poor. 13 out of 1043 reviews
Rating 2 - Terrible. 9 out of 1043 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The desk staff are very helpful. The breakfast is amazing. The surroundings are peaceful. Very good stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Allen

Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing customer service! Wonderful staff!
Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay, will stay again
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, property conditions & facilities
This hotel was a great stay! The breakfast was delicious and the staff was so welcoming. Very walkable to the Queen's campus location I had to visit.
Stayed 3 nights in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in May 2025

4/10 Poor

Davis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about the property EXCEPT !! they turned the heat off in the building about the middle of May and with the cold wet weather of later May when we were there , it was very cool in the room. They did offer a 50% reduction in our fee which was nice but would have preferred a warm room. I had to ASK ABOUT the heat to get the reduction. They did not offer it. Surely, the university that owns the hotel could afford to keep the heat on until the end of May after all this is Kingston on cold lake Ontario. I might suggest that they review the turn the heat off day and move it to June 1. They probably do the same thing in the fall but in reverse.
Stayed 2 nights in May 2025

10/10 Excellent

Cameron

Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Property conditions & facilities
The building was lovely but it was the worst hotel experience that I have had- ever. The weather in the city was terrible and the hotel had NO HEAT. The temperature in my room (in May) was less than 15 degrees. We inquired at the front desk and were told that they were “trying” to fix it and that we would have heat the next day. No… it didn’t happen and, of course, we were not offered any compensation. I would never stay here again and strongly recommend avoiding this property.
Stayed 2 nights in May 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, staff was very accommodating. Breakfast was a 10. Will definitely be back love your city.
Stayed 1 night in May 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Other than the heady not working , i enjoyed my stay
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific
Stayed 1 night in May 2025

8/10 Good

Seher

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 3 nights in May 2025

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Troy, Pickering

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marlon, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Shiry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ernestine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact of the heating. It was cold in our and our son's room. We were not offered a heater. Learned about the heater after a microwave was delivered to our room by maintenance and he offered a heater.
Stayed 4 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The history of the property was interesting. Searching for something other than positive, I noted that the branches of at least one tree were rubbing against the roof of the building and should be trimmed to avoid damage.
Stayed 2 nights in May 2025

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay during flag football Nationals. It was walkable distance to Richardson stadium which is the primary reason I booked it. Breakfast was decent. I was a bit disappointed that the restaurant served only breakfast. Staff was very pleasant and went out of their way to help me dry my blanket. It was a particularly rainy and cold weekend. I really appreciated the extra touch. It is a bit on the pricey side though. The hotel is very quiet. Overall I am very pleased with my stay.
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025