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DoubleTree by Hilton Kingston

4.0 star property

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Photo gallery for DoubleTree by Hilton Kingston

Reception
Exterior
Bar (on property)
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1550 Princess St, Kingston, ON, K7M9E3
  • Place, Cataraqui Cemetery
    ‪13 min walk‬
  • Place, Kingston Centre
    ‪7 min drive‬
  • Place, Queen's University
    ‪13 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

2 Queen Beds Room

  • Sleeps 4

Queen Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

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About this property

DoubleTree by Hilton Kingston

This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at DoubleTree by Hilton Kingston, you'll be within walking distance of Cataraqui Cemetery. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • 6 minutes by car from Queen's University and 7 minutes from Rideau Canal
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Kingston offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22001 square feet (2044 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Kingston also features a vending machine, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (22,001 square foot of space)
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per pet, per night
  • Weight limit: 75 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 475 reviews
Rating 8 - Good. 111 out of 475 reviews
Rating 6 - Okay. 46 out of 475 reviews
Rating 4 - Poor. 20 out of 475 reviews
Rating 2 - Terrible. 16 out of 475 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Stayed 1 night in Dec 2025

10/10 Excellent

Salisha

Stayed 1 night in Dec 2025

10/10 Excellent

Dhairya

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

2/10 Terrible

NATALIE, Oakville

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is undergoing renovations on the same floor where the guests are staying. The shower in the washroom wasn't warm enough, and neither was the sink water. The pool and the gym are located in different buildings. It was hard to access one building from another. The heater/ fan was very loud like a hair dryer was on. The best part of staying was the friendly staffs tried their best to make my stay more comfortable.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jennie

Business traveller, Travelled with partner
Liked: Cleanliness
I spent the WHOLE night awake due to people stomping overhead. I made 3 noise complaints and the loud banging overhead continued until the following morning until I finally checked out. I’m extremely angry about paying for a room to sleep in and rest before my 7 hour drive today and nothing was done to accommodate my needs.
Stayed 2 nights in Dec 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Merlene

Liked: Amenities, property conditions & facilities
Room and front desk staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great
Stayed 1 night in Dec 2025

10/10 Excellent

Gerry

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Ashutosh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly cooked breakfast, smoked salmon omelette was very delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Bruce

Stayed 2 nights in Dec 2025

10/10 Excellent

Maxime

Stayed 1 night in Dec 2025

10/10 Excellent

Eni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, the room was exceptionally clean, and we enjoyed our stay.
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff were friendly. The room was pretty clean, although the bathroom needed more cleaning. The grout needed a good scrub, and there was a fingernail clipping on the bathroom counter.
Stayed 1 night in Dec 2025

10/10 Excellent

Noah

Stayed 1 night in Dec 2025

6/10 Okay

Liah

Business traveller
Liked: Cleanliness, amenities
I had to move rooms twice. the first was a mistake of my own (didn’t realize i booked a handicapped room and was concerned about not having locks on the doors). The second time was because the walls were barely soundproofed. The room I moved to was conjoined, I could hear EVERYTHING from the room next door including the man stomping around, opening and slamming the door shut, his videos playing on his phone, him talking, the shower running, toilet flushing, and even the sound of his chip bag rustling. The lady on the opposite side was coughing like crazy and between the two, i felt like I was going crazy. The hotel could really use to put extra sound proofing in. The final room they moved me to had red stains all over the carpet, and the carpet was overall not very clean and had a musty smell to it. But they moved me to the quiet end of the hallway away from everyone so that was a major bonus. I’ll never understand why all hotels like to crowd people in one spot, not just this one but everyone i’ve been to. I also found the bathrooms were very hard to move around in. Otherwise, it was newly renovated and tidy, Kyra was very kind and accommodating even though the first room switch was a mistake of my own, check in was super quick and easy, and the restaurant food and staff were also very nice. I would return here but would request to be away from everyone else as the soundproofing was terrible.
Stayed 1 night in Dec 2025

10/10 Excellent

ming

Stayed 1 night in Nov 2025

10/10 Excellent

LARRY

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff
Stayed 3 nights in Nov 2025

8/10 Good

Debbie, Ottawa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, bed comfortable, pillows too soft. The noise level was high. I could not tell which room but the lady kept screening from 1-4. There wasn't a view we faced the side of an adjoining building.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Barb

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
room was clean and well appointed but bathroom was extremely small
Stayed 1 night in Nov 2025