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DoubleTree by Hilton Kingston

4.0 star property

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Photo gallery for DoubleTree by Hilton Kingston

Experience the elegant lobby with a spacious reception desk, comfortable seating area, and large windows offering a view of the outdoors.
Relax in this stylish living room with a sofa, coffee table, and flat-screen TV, set against a warm fireplace.
Enjoy a sophisticated drink at our well-stocked bar, featuring a sleek counter and stylish decor.
Relax in comfort with a large bed, two bedside tables, and a desk for work or reading.
Relax in a spacious interior with a high ceiling and expansive views of the outdoors through a large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Parking included

Explore the area

Map
1550 Princess St, Kingston, ON, K7M9E3
  • Queen's University
    ‪6 min drive‬
  • Kingston Penitentiary
    ‪6 min drive‬
  • Kingston Waterfront
    ‪8 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Guests can enjoy meals and refreshments at this communal dining area, featuring a long table and a counter with a coffee machine and display case.

Home2 Suites by Hilton Kingston

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (339)
The price is €131
for 1 room
includes taxes & fees
3 Aug - 4 Aug
Home2 Suites by Hilton Kingston

About this property

DoubleTree by Hilton Kingston

Eco-certified hotel with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at DoubleTree by Hilton Kingston, you'll be within walking distance of Cataraqui Cemetery. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • 6 minutes by car from Kingston Penitentiary and 6 minutes from Queen's University
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Kingston offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22001 square feet (2044 square metres) and includes a conference centre. The eco-certified DoubleTree by Hilton Kingston also features a vending machine, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (22,001 square foot of space)
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per pet, per night
  • Weight limit: 75 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 266 reviews
Rating 8 - Good. 58 out of 266 reviews
Rating 6 - Okay. 22 out of 266 reviews
Rating 4 - Poor. 13 out of 266 reviews
Rating 2 - Terrible. 9 out of 266 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

No complaints here. We stayed for two nights and the hotel was great. Clean, friendly and stylish. Would stay here again.
Stayed 2 nights in Apr 2025

4/10 Poor

Gwen

Stayed 1 night in Mar 2025

6/10 Okay

C

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I thought it was a new hotel. It is not. Just refurbished. The sink and tub both drain slow, which is kind of off putting. Room was clean-ish. I would definitely not return. The only bonus - free parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Invista Arena complex for hockey tournament
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Kingston

Very nice hotel but I received a $6.00 charge on my cc after I checked out. There was no explanation for this charge… was a small amount so I wasn’t really concerned about it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abdull

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Beautiful hotel, very clean, great location for our group. The food in the onsite restaurant was excellent. So good that we ordered the steak 2 nights in a row.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Justin

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel staff knowingly put me in a room with a water leak in the cieling and had to waste my time transferring rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

Judy

Liked: Property conditions & facilities
Check in should be in building centre with easy access to elevators It was hard for me to walk all the way around then halfway down buildings hallway to elevator. Also only 1 handicap spot at entrance but 2 car charging stations there
Stayed 2 nights in Apr 2025

10/10 Excellent

dianne

Travelled with family
Liked: Amenities
The hotel was really beautiful and our room was very spacious and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jody

Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia - when arrived at hotel was told there were no rooms available & were given a room in the noisiest area of the hotel where there was a lounge ? or something in the next building accessed right outside of our room. Party & noise until around 2 am
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, beds are comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the cleanliness the staff was very pleasant only thing our room was tiny !! Overall great stay definitely recommend!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is absolutely beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. We arrived earlier than official checkin time but the staff did her best to find an available room. The room is pretty clean and the bed is extremely comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all very pleasant & accommodating. It’s an absolute relaxing, safe & very convenient stay for us as a family.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Matthieu

$65 fee for a small dog. The hotel is in the middle of nowhere.
Stayed 1 night in Mar 2025