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The Jamaica Pegasus Hotel

3.5 star property

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Photo gallery for The Jamaica Pegasus Hotel

Lobby
Exterior
City view from property
Property amenity
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

View in a map
81 Knutsford Boulevard, Kingston
  • Place, Emancipation Park
    ‪1 min walk‬
  • Place, Devon House
    ‪18 min walk‬
  • Place, Bob Marley Museum
    ‪4 min drive‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Single Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Single Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Jamaica Pegasus Hotel

Family-friendly hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
The Jamaica Pegasus Hotel offers 300 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Jamaica Pegasus Hotel. During your stay, you're just a quick walk from Emancipation Park. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at 24 Seven Cafe, a café with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, aromatherapy or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a playground
  • Steps from Emancipation Park and a 2-minute drive from Peter Tosh Museum
  • Local-area shuttle service available for a fee
The Jamaica Pegasus Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 18000 square feet (1672 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the family-friendly The Jamaica Pegasus Hotel. An area shuttle within 1 miles is available for a fee. Self parking is free.

This 3.5-star Kingston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
24 Seven Cafe – Overlooking the garden, this café serves breakfast, lunch, dinner and light fare. A children's menu is available.
Blend Bar – This bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
The Pool Bar – This poolside bar specialises in international cuisine and only serves light fare. Open daily.
Blue Window Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Jamaica Pegasus Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 for adults and USD 15 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Jamaica Pegasus
Hotel Pegasus
Hotel Pegasus Jamaica
Jamaica Hotel Pegasus
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Pegasus Hotel
Pegasus Hotel Jamaica
Pegasus Jamaica
Pegasus Jamaica Hotel
Jamaica Pegasus Hotel New Kingston
Jamaica Pegasus New Kingston
Jamaica Pegasus Hotel Kingston
Jamaica Pegasus Kingston
The Jamaica Pegasus Hotel Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
The Jamaica Pegasus
The Jamaica Pegasus Hotel Hotel

The Jamaica Pegasus Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1014 reviews
Rating 8 - Good. 298 out of 1014 reviews
Rating 6 - Okay. 133 out of 1014 reviews
Rating 4 - Poor. 52 out of 1014 reviews
Rating 2 - Terrible. 39 out of 1014 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent the hotel accommodations were also excellent. One complaint had to kill a "teenager" insect in the bathroom shower. Made me a tad leery after that.
Stayed 2 nights in Jun 2025

8/10 Good

Kellie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but dated Hotel location was great Staff were friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason Aaron

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness
Every member of your staff that I met was friendly, super helpful, and respectful. I felt at home. The breakfast was awesome. Thanks for making my stay a memorable experience. Overall, “EXCELLENT SERVICE.” “I’ll be back soon: Thanks.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, amenities, property conditions & facilities
I like the pool.
Stayed 1 night in Jun 2025

8/10 Good

wendy

Liked: Cleanliness, amenities, property conditions & facilities
Clean ,quiet and convenient
Stayed 4 nights in Jun 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the lobby was large and bustling with person sin elegant attire literally every day. At the same time we were able to meet with friends to have private conversation in this public area. The pool area was fantastic and inviting. The rooms were clean and from the balcony we were able to enjoy wonderful views of Kingston and the port Pegasus is opposite the emancipation park and we were able to enjoy the park with literally hundreds of people playing , walking, running and exercising. Jerk chicken was easily obtained a few feet from the park. New Kingston as usual lively. It was a wonderful vacation
Stayed 2 nights in Jun 2025

8/10 Good

Heather

Solo traveller
Liked: Cleanliness, amenities
I liked that the property was secure. But this was my latest stay after 15 years and the rooms and carpet need to be upgraded. The property makes money and they should do better. Overall stay was good
Stayed 3 nights in Jun 2025

8/10 Good

Guerdy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Jun 2025

10/10 Excellent

Duane

Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2025

8/10 Good

Fannie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Roderick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Dunnovan

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 2 nights in Jun 2025

8/10 Good

Kurtz

Stayed 4 nights in Jun 2025

10/10 Excellent

Kadian

Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
I loved it there. Clean super nice omg I have to go back
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean surroundings. Friendly staff. More breakfast/lunch options needed.
Stayed 4 nights in Jun 2025

6/10 Okay

Dan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff are slow and super unmotivated. Food is very limited and expensive.
Stayed 4 nights in Jun 2025

8/10 Good

Jacqueline

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the out door of this property.
Stayed 6 nights in May 2025

2/10 Terrible

MERLISSA

Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

Marcia Holloway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel — it was clean, comfortable, and the staff were very friendly and helpful. However, I wouldn’t recommend booking a taxi through Expedia when staying at the Pegasus. Our driver never answered the phone, and we ended up having to pay another driver on top of what we’d already been charged when booking. Disappointing end to an otherwise good experience.
Stayed 3 nights in May 2025

10/10 Excellent

kellia

Stayed 3 nights in May 2025

8/10 Good

Andrene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have rated them 5 stars but the breakfast was disappointing. I don’t know if it’s because it was Saturday but the only option was cooked liver. Seriously for what we paid to stay there at least provide some cállalo and fresh fruits. I’ve been to the Sunday brunch so I know there are much better options. It’s a well maintained hotel and everyone was welcoming and pleasant.
Stayed 1 night in May 2025