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Pullman Kinshasa Grand Hotel

5.0 star property

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Photo gallery for Pullman Kinshasa Grand Hotel

A person sitting by a pool with a laptop and a glass of orange juice.
Property video
2 restaurants; lunch and dinner served
2 restaurants; lunch and dinner served
2 bars/lounges, poolside bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
4, Avenue Batetela, Commune de la Gombe, Kinshasa, 9535
  • Place, Place De L'Independance
    ‪10 min walk‬
  • Place, Kin Plaza Mall
    ‪13 min walk‬
  • Place, Embassy of France
    ‪15 min walk‬
  • Airport, Kinshasa (FIH-N'Djili Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a TV mounted on a textured wall, a chair, a sofa, and a small table with a plant.

Junior Suite, 1 King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Protea Hotel by Marriott Kinshasa
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 32 reviews
The price is €132
includes taxes & fees
22 Jun - 23 Jun
Protea Hotel by Marriott Kinshasa

About this property

Pullman Kinshasa Grand Hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is not available.
Pullman Kinshasa Grand Hotel offers 190 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pullman Kinshasa Grand Hotel, you're just a quick walk from Marché du Art. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at La Terrasse, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute drive from Kinshasa Zoo and 6 minutes from People's Palace
  • Airport shuttle service available for a fee
As a guest of Pullman Kinshasa Grand Hotel, you'll find an outdoor pool, an outdoor tennis court, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Pullman Kinshasa Grand Hotel. Self parking is free.

This 5-star Kinshasa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
La Terrasse – This brasserie specialises in international cuisine and serves lunch and dinner.
L'Okapi – This fine-dining restaurant only serves dinner. Open daily.
La Paillotte – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CDF 94,500 for adults and CDF 47,250 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • L'Okapi
  • La Paillotte
  • La Terrasse

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CDF 94500 for adults and from CDF 47250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Kinshasa Grand Hotel
Pullman Grand Hotel
Pullman Kinshasa Grand
Pullman Grand
Pullman Kinshasa Grand
Pullman Kinshasa Grand Hotel Hotel
Pullman Kinshasa Grand Hotel Kinshasa
Pullman Kinshasa Grand Hotel Hotel Kinshasa

Pullman Kinshasa Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 122 reviews
Rating 8 - Good. 39 out of 122 reviews
Rating 6 - Okay. 24 out of 122 reviews
Rating 4 - Poor. 10 out of 122 reviews
Rating 2 - Terrible. 5 out of 122 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

FREDERICO

Very nive staff, always greating you and smiling.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything there is self-contained. Dining options varied each night and were very good. Staff is VERY professional.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Felicien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel
Stayed 18 nights in Jan 2024
Verified

8/10 Good

andrew

Liked: Cleanliness, property conditions & facilities, room comfort
One of best in Kinshasa safe and in a good location Food offer ok service in some parts good and some bad
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and comfortable.

Good choice for Kinshasa. Multiple restaurants, pool, security, fitness, etc. Will definitely book next time. Only downside is the time to transfer to and from the airport.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Francis

Liked: Amenities
It was clean
Stayed 7 nights in Aug 2023
Verified

6/10 Okay

Lhouva

The price was too much $340 for a single room l think that way too extreme
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Tony

Liked: Cleanliness, amenities, property conditions & facilities
I booked 2 nights at $275 a night. When my guest checked in, the reception made him pay full price $600 a night. Was able to negotiate the 2nd night for 300. Expedia rep tried to help, but the language barrier didn’t help.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was top class and the staff especially Sharon, was very professional. The only downside was the fact that many people who don’t stay there tend to create an atmosphere of olmost intimidation. They are starting at you straight in the eyes, I don’t know if they are security staff or what they call in Kinshasa, ANR agents? Very unsettling. They are everywhere! Around the pool, lobby,looking at you as if they are investigating you… really I felt unsafe…
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Michel

Disliked: Staff & service, amenities
Most of the personal especially in dining section are rude . The gym is a mess , very dangerous. Outdated equipments and holes in the floor!!!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Guiomar

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Tolles Hotel, jedoch völlig überteuert. Kann doch nicht sein, dass mann fast 400 USD für die Nacht zahlt und die Hoteltaxis beim Areal 40-50 USD verlangen für 1-2h Fahrt. In einem Land wo die Armut so ersichtlich ist, sind diese Preise absurd. Solche Preise werden Investoren nicht unbedingt ins Land lockern um Geschäfte zu machen.
Stayed 3 nights in Oct 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre pas propre pour une 5 étoiles. Les odeurs des égouts dans la douche et wc. Personnels gentils mais moins compétents et distraits.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meilleur hôtel a Kinshasa

Très bon séjour,meilleur hôtel que son voisin l'hotel du fleuve a mon gout. Service au top en particulier la réception. Lit super confort
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Sembo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le séjour à été
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire
Stayed 5 nights in Oct 2021
Verified

8/10 Good

Thage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pullman

Hotellet var ensligt beläget. Ingen stadsmiljö med service. Ingen minibar med öl och vin.
Stayed 6 nights in Aug 2021
Verified

10/10 Excellent

Felly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, food, agents. Highly recommend this hotel.
Stayed 7 nights in Aug 2021
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, personnel attentionné. Restauration bien. Piscine très bien. Propreté : juste bien Problème concernant les moustiques ou puces dans les chambre : du Pour un séjour d une semaine nous avons du changer de. Chambres , celles ci ne sont pas assez désinfectées sur le plan moustiques. Piscine très agréable.
Stayed 11 nights in Aug 2021
Verified

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities, room comfort

Business Trip Pullman Congo

Wonderful location in very relaxed zone in Congo. All business centers and contacts are nearby so although traffic can be challenging, you will have your contacts close to the hotel
Stayed 7 nights in Aug 2021
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good stay
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour

Mon séjour était excellent. Un service irréprochable a l’accueil . Une équipe de restauration exceptionnelle.
Stayed 14 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, a lot better than the other big one in the same area… been in both, and I choose Pullman next time again…
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ces aires de restoration et repos à l’extérieur
Stayed 17 nights in May 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

No better option in Kinshasa

While the check in process was smooth, my week long experience was poor. The room I was given was right by the elevator, so it was constantly loud throughout the night. I noticed the fridge was leaking after my shoes were soaked. Unfortunately, because there is no decent alternative in Kinshasa, I don't see service or amenities getting better anytime soon
Stayed 4 nights in Apr 2021