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Four Points by Sheraton Cambridge Kitchener, Ontario

3.0 star property

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Photo gallery for Four Points by Sheraton Cambridge Kitchener, Ontario

Serves breakfast and dinner
Room, 2 Queen Beds | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Serves breakfast and dinner
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
210 Preston Parkway, Cambridge, ON, N3H5N1
  • Place, Riverside Park
    ‪11 min walk‬
  • Place, Wilfrid Laurier University
    ‪17 min drive‬
  • Place, University of Waterloo
    ‪17 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪49 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Four Points by Sheraton Cambridge Kitchener, Ontario

Hotel in Cambridge with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Housekeeping is available on request.
Four Points by Sheraton Cambridge Kitchener, Ontario offers 124 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets. Flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Cambridge Kitchener, Ontario. During your stay, you'll be within walking distance of Riverside Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 14 minutes on foot from Riverside Park and a 2-minute drive from Conestoga College
Four Points by Sheraton Cambridge Kitchener, Ontario offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1450 square feet (135 square metres) and includes conference space. The business-friendly Four Points by Sheraton Cambridge Kitchener, Ontario also features gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Cambridge hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Preston Bar and Lounge – This bar serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 19.95 for adults and CAD 13.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Preston Bar and Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 1,450 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 19.95 for adults and from CAD 13.95 for children
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Cambridge Ontario
Four Points Sheraton Cambridge Kitchener Ontario
Four Points Sheraton Cambridge Ontario
Four Points Sheraton Kitchener
Four Points Sheraton Kitchener Hotel
Four Points Sheraton Kitchener Hotel Cambridge Ontario
Sheraton Cambridge Ontario
Four Points Sheraton Cambridge Kitchener Ontario Hotel
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Four Points By Sheraton Cambridge / Kitchener Hotel Cambridge
Four Points By Sheraton Cambridge Kitchener
4 Points By Sheraton Cambridge / Kitchener
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Four Points Sheraton Kitchene
Four Points by Sheraton Cambridge Kitchener Ontario
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Four Points by Sheraton Cambridge Kitchener, Ontario Cambridge

Four Points by Sheraton Cambridge Kitchener, Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 329 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they’re in the middle of renovating the hotel, we had a lovely stay. Our room on the third floor was brand new with a very comfy bed. Our window faced the highway but we couldn’t hear a thing. We had a great sleep! Parking was free and easy. FYI the gym is closed at this time.
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammad

Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

8/10 Good

Laura

Stayed 1 night in Sep 2025

10/10 Excellent

marilee

Liked: Cleanliness, property conditions & facilities
Parking was easy. Room was clean. Front desk staff were friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Tari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

len

Stayed 2 nights in Sep 2025

6/10 Okay

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
I wish we had known prior to checking in that there was not going to be any water for about 10 hours
Stayed 2 nights in Sep 2025

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. Staff was friendly and helpful. It is being renovated and the elevator was slow.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Mike

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is under construction and we did not know. We had booked 3 rooms for a wedding we were attending and we had called the day prior to see if we could check my mother in early to get ready and were advised that wouldn’t be a problem. My mom arrived and was then turned away as told to come back in 2 hours to check back in. She had called me and I called back to talk to them and was given a hard time about checking her in early but they did get her in about 30 minutes later. Now to the hotel, there was no water when we checked in and was not on till after 5pm I was told. When we got back after the wedding we had wanted to shower but there was no hot water and when k called down to the front deck all they could say was sorry. In the morning we had tried to have another shower and the water was only like warm so we had to just shave with that and be on our way. When I spoke to the desk when we checked out all they said was we’re sorry for this but hope we would reconsider staying with them again and I said I highly doubt it.
Stayed 1 night in Sep 2025

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not cancel
Stayed 1 night in Sep 2025

6/10 Okay

Alisha

Liked: Cleanliness
Disliked: Property conditions & facilities
Good : restaurant on site, is decent. However if you have any allergies, they are not able to accommodate you. Pool; the pool is small and extremely cold. Not enjoyable Gym; the gym was closed and out of service during our visit Elevator ; one elevator was out of service and broken and they were doing renovations so the only remaining elevator was shared with the constructions worker - so it took for ever. Ice machine ; every ice machine was broken and out of order. Parking; lots of free parking Rooms; were clean and decent.
Stayed 2 nights in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

4/10 Poor

Sherrie

Travelled with family
Disliked: Property conditions & facilities, room comfort

Book Elsewhere

Hotel appears to look decent on the outside. Inside there are broken elevators. Broken ice machines. The room had a terrible musty smell. The pillows were so flat i had to roll it like a tootsie roll to get any kind of support. The towels are so old and worn that when i washed my face the facecloth became transparent. Rough towels too. The TV barely worked. No cable. Only 2 channels would "play" something only for the tv to shut off 5 minutes in?
Stayed 1 night in Aug 2025

10/10 Excellent

Zoe, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Staff & service, room comfort
Overall nice and comfortable. The tv in two of the rooms we booked the were not working.
Stayed 1 night in Aug 2025

6/10 Okay

Xu

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Stayed 2 nights in Jul 2025

10/10 Excellent

Geneviève

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Great staff.
Stayed 1 night in Jul 2025