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The Walper Hotel, part of JdV by Hyatt

4.0 star property

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Photo gallery for The Walper Hotel, part of JdV by Hyatt

Lobby sitting area
Reception
Exterior
2 restaurants, lunch served
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym

Explore the area

View in a map
20 Queen St S., Kitchener, ON, N2G 1V6
  • Place, Centre In The Square
    ‪8 min walk‬
  • Place, Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Place, University of Waterloo
    ‪7 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Urban)

Suite, 1 Queen Bed (Urban) | Living area | 48-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Queen Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 1 King Bed (Urban)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Historic)

Suite (Historic) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Historic)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Walper Hotel, part of JdV by Hyatt

Victorian hotel with 2 restaurants and 24-hour fitness centre
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
The Walper Hotel, part of JdV by Hyatt offers 92 accommodations with iPod docking stations and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Walper Hotel, part of JdV by Hyatt. During your stay, you're just a quick walk from TheMuseum. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from University of Waterloo and 12 minutes from St Jacobs Farmers Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly The Walper Hotel, part of JdV by Hyatt. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Victorian Kitchener hotel is smoke free.

TWH Social – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 18 per day)
  • Uncovered parking on site (CAD 23 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TWH Social

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1893
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 75 per accommodation, per stay, plus a one-time cleaning fee of CAD 75
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 23.00 per day (in/out privileges)
  • Nearby parking fee: CAD 18 per day (427 ft away)
  • Pet fee: CAD 75 per accommodation, per stay plus a one-off CAD 75 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Walper
Walper Hotel
Walper Hotel Kitchener
Walper Kitchener
Walper Terrace Kitchener
The Walper Hotel Kitchener, Ontario
The Walper Hotel
The Walper Hotel part of JdV by Hyatt
The Walper Hotel, part of JdV by Hyatt Hotel
The Walper Hotel, part of JdV by Hyatt Kitchener
The Walper Hotel, part of JdV by Hyatt Hotel Kitchener

Reviews

The Walper Hotel, part of JdV by Hyatt Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 653 out of 1015 reviews
Rating 8 - Good. 238 out of 1015 reviews
Rating 6 - Okay. 74 out of 1015 reviews
Rating 4 - Poor. 25 out of 1015 reviews
Rating 2 - Terrible. 25 out of 1015 reviews

Reviews

10/10 Excellent

Gino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night. Front desk staff were really friendly, helpful, and great with our toddler. Our room was very clean, well-cooled with AC and had enough space for a foldout crib. Quiet during the night despite a wedding party taking place a couple of floors below. Would stay here again and recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Kajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean, great friendly service

So good! Super clean room, amazing service.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Thank you!
Stayed 1 night in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service
Bar closed at 10pm. I arrived at 945 and room was locked.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pedro

Stayed 1 night in Jul 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sara

Stayed 1 night in Jul 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

We stayed for one night, I am very picky about cleanliness and this hotel did not dissapoint. Everything was spotless. The concierge upgraded our room when we checked in to make sure it was quiet and provided excellent service. Parking is not far away from the hotel and price was reasonable. Our room was a little small bit overall we had a fantastic stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Stewart

Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Great hotel! No complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just for the weekend, but the staff was very helpful and were very accompanying. The area has lots to do and it is all within walking distance. It also has a great atmosphere in the hotel itself.
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ceilings are quite thin and you can hear other guests walking around on the floor above
Stayed 1 night in May 2025

10/10 Excellent

Shih Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint with warm staff. Loved the shower.
Stayed 2 nights in Jun 2025

10/10 Excellent

George, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility and service. Many thanks!
Stayed 1 night in Jun 2025

10/10 Excellent

Sinduja

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was perfect. Just a 1 min walk from our event.
Stayed 1 night in Jun 2025

8/10 Good

Aleksandra

Business traveller
I recently stayed two nights at the Hyatt. The location was great, and the receptionists were nice. I also appreciated the excellent shower. However, there were a few issues. The towels were changed selectively, and the TV in my room was blinking severely and wasn't fixed by checkout, despite me reporting it. The room was a bit dark, and the bed lamps were positioned awkwardly, making it difficult to read in bed. While I enjoyed some aspects of my stay, I feel Hyatt could improve on these details.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valentin

Stayed 2 nights in May 2025

6/10 Okay

Josh

Stay was good the processing time for the incidental fee is annoying though
Stayed 1 night in Jun 2025

10/10 Excellent

C-Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very good at accommodating our issues.
Stayed 3 nights in May 2025

10/10 Excellent

Ted

Staff was great, room very nice and clean
Stayed 1 night in Jun 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and lobby. Bar on second floor very good. Staff good. Phone didn’t work. Carpets and washroom floors weren’t exactly clean and streets were noisy with street racing. Downtown now has panhandlers and people struggling in many ways in foyers and such which reflect changes to the community and it the facility.
Stayed 1 night in Jun 2025