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Aloft Knoxville West

3.0 star property

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Photo gallery for Aloft Knoxville West

Lobby
Exterior
Lounge
Premium bedding, pillow-top beds, in-room safe, laptop workspace
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
364 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪14 min walk‬
  • Place, Pellissippi State Community College
    ‪8 min drive‬
  • Place, West Town Mall
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Bar (on property)

Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, 1,013 reviews
The price is €100
includes taxes & fees
19 Oct - 20 Oct
Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

About this property

Aloft Knoxville West

Hotel with free parking, near Turkey Creek Shopping Center
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a meeting room. Housekeeping is available on request.
Aloft Knoxville West offers 107 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Aloft Knoxville West. During your stay, you'll be within walking distance of Turkey Creek Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Turkey Creek Shopping Center and 8 minutes from West Town Mall
  • Pets welcome for a fee (restrictions apply)
Aloft Knoxville West offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Aloft Knoxville West also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Re:Fuel – This bistro only serves breakfast.
WXYZ – This bar specialises in American cuisine and serves dinner and light fare. Open daily.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Maximum 1 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Reviews

Aloft Knoxville West Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 544 reviews
Rating 8 - Good. 95 out of 544 reviews
Rating 6 - Okay. 55 out of 544 reviews
Rating 4 - Poor. 23 out of 544 reviews
Rating 2 - Terrible. 23 out of 544 reviews

Reviews

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Employees were helpful and nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lashundra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a bit dirty as far as the rugs were concerned. They also decided to “test” the fire alarm at 8:30 am!
Stayed 1 night in Jun 2025

10/10 Excellent

LeeAnna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
fun things to do in the lobby. I liked the studio apartment feel of the room we stayed in, and pool facing side is nice
Stayed 2 nights in May 2025

8/10 Good

Tiffani

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stay was amazing and staff was incredible
Stayed 1 night in Jun 2025

10/10 Excellent

morris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice
Stayed 3 nights in Jun 2025

10/10 Excellent

joshua

Stayed 1 night in May 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Has a microwave
Stayed 2 nights in May 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant. The property look well kept. The room was nice and clean. It served its purpose. I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Stayed 3 nights in May 2025

10/10 Excellent

Blerina

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Lee

Liked: Cleanliness, amenities
Stayed 2 nights in May 2025

10/10 Excellent

Graham

Liked: Property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant
Stayed 1 night in May 2025

10/10 Excellent

Lwade

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in May 2025

8/10 Good

Lynn LaLonde

Liked: Cleanliness, staff & service, property conditions & facilities
Cute rooms, quiet (if you are on the opposite side of the freeway, which I was) and accommodating. It is a good location for me. My sink was clogged and the blinds were not working well. I asked for more coffee in the room and left her a tip. She gave me towels, no coffee and she did not take the tip?? I was there for an event, so it was fine for what I needed.
Stayed 3 nights in May 2025

4/10 Poor

Sharon

Liked: Cleanliness, property conditions & facilities
Our room was suppose to be ready at 3. At 2:50 we went to check in and we were told that they didn’t have any rooms ready and didn’t know when it would be ready. We were suppose to receive a text when the room was ready. We received the text after we had already checked in. I think it was around 7:45. We were able to check in about 4:45. This needs to be fixed. It’s not very good business to make customers wait. Other than that the stay was great.
Stayed 2 nights in May 2025

6/10 Okay

Diane

Looked shabby in the room. Very uncomfortable bed, and the staff was never at the desk or visible when entering or leaving the property. The airfreshiner in lobby was overpowering. I will not choose Aloft in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The modern style and features were really nice. The beds were comfortable and I love how many pillows we had! The black out screen was refreshing. So many hotels have the curtains and they always have the little gap with the light coming in so the screen was so nice. The room was dark which added to the nice sleep we had. There is also a Starbucks right there on the way in. Perfect for a quick breakfast and latte on the way out in the morning.
Stayed 1 night in May 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, very clean. Showers could use work

Great location, comfortable bed and spacious room. There are lots of great places to eat around, including a starbucks within walking distance. It was located right off the highway, so that was appreciated after a long day of travel. The shower was great, but it got so much water on the rest of the floor, despite being careful. There's a drain on the bathroom floor that would work if it was slightly angled toward it, but its not so it just sits.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025