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Comfort Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Comfort Inn & Suites Knoxville West

Enjoy a convenient breakfast with a variety of options, including pastries, fruits, and cereals.
Relax by the large, curved pool surrounded by lounge chairs.
Relax in comfort with a large bed, sofa, and modern amenities.
Relax in our inviting lobby, featuring a reception desk, comfortable seating, and a cozy fireplace.
Relax in a cozy seating area with comfortable armchairs and ottomans, a fireplace, and a small table for a quiet moment.

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
7737 Kingston Pike, Knoxville, TN, 37919
  • West Town Mall
    ‪1 min walk‬
  • University of Tennessee
    ‪9 min drive‬
  • Neyland Stadium
    ‪11 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.3 out of 5, Excellent, (1834)
The price is €89
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About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Knoxville West. During your stay, you're just a quick walk from West Town Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • 8 minutes by car from University of Tennessee and 9 minutes from Knoxville Convention Center
Comfort Inn & Suites Knoxville West offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 866 reviews
Rating 8 - Good. 268 out of 866 reviews
Rating 6 - Okay. 106 out of 866 reviews
Rating 4 - Poor. 67 out of 866 reviews
Rating 2 - Terrible. 47 out of 866 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and the room we booked through Expedia was under construction and that’s the only room we had left. They said they would give us a discount but we would have to contact Expedia. Active water leak in ceiling in room, smelt like smoke, phone didn’t work, coffee maker was gone
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. No issues. Staff seemed pleasant and helped when needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Larenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

4/10 Poor

Jesse

Stayed 1 night in Apr 2025

6/10 Okay

Veronica

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Very dated but it was clean. Comfy beds, and ok for one nights stay. Hallway needed vacuuming but rooms were fine.
Stayed 1 night in Apr 2025

8/10 Good

Wallace

Business traveller
Liked: Staff & service
i’ve machine did not work. the property is aging and needs some refurbishing
Stayed 1 night in Apr 2025

8/10 Good

TeriAnn

Liked: Cleanliness, staff & service
Was a bit dated, but room was clean and bed was comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

John, Pawleys Island

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, worn out, needs a complete renovation
Stayed 3 nights in Apr 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the worst hotel we have ever stayed out. The floors were covered with filth, filth in the tub, toilet and sink. The smell of the hotel was disgusting. The areas around tbe hotel had used condoms, trash and unkept grounds.
Stayed 1 night in Apr 2025

2/10 Terrible

aheri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here

We didn’t stay. It was disgusting. We walked on the room, turned around and walked out. The beds were horrible, the bathroom mirror was filthy.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Travelled with family
Liked: Staff & service
The linens were thread-bare and stained. The pillows were really old and lumpy. The place wasn't expensive, and I guess that you get what you pay for.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All went well
Stayed 1 night in Apr 2025

8/10 Good

Martin

Stayed 1 night in Apr 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to resturants
Stayed 1 night in Apr 2025

4/10 Poor

angie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nikki at check-in was helpful and nice. Property is very old and in need of a refresh at the least. The walls are very thin and we could hear the next rooms tv all night. This is a very basic hotel if you just need a bed to sleep in. We would not stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late, left early, not much to review, everything was fine
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just run down
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly, Bridgeport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had everything we needed, and it was clean and surrounded by food options.
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
I was affordable and close to many shopping and eating places.
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly and polite. The elevator, carpet in hallways and rooms,
Stayed 1 night in Mar 2025

6/10 Okay

Laureen

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not great

Check in was good. Upon check out I'm not sure if the front desk person was telling me I overpaid or how much they got from hotels.com. Either way, it was uncomfortable. No sugar and creamer in room, carpet not clean-pebbles, etc., curtain falling off, had to turn off refrigerator to sleep due to loud noises coming from it. Lobby smelled like fragrance covering up something stinky.
Stayed 1 night in Mar 2025