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Comfort Inn & Suites Knoxville West

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Knoxville West

A hotel lobby with two red armchairs, a small table with a plant, framed pictures on the wall, and a fireplace.
A hotel lobby with a reception desk, seating area with chairs and ottomans, framed pictures on the walls, and a fireplace.
A hotel room with a large bed, bedside tables, a desk, a flat-screen TV, and a door leading to another room.
A buffet setup with various food items and a coffee station.
A hotel room with a sofa, a desk with a chair, a small table, a kitchenette, and two wall-mounted lamps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

A hotel room with a bed, a blue sofa, a small table, and two lamps.

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a minibar.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(57 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

A hotel room with a large bed, two bedside tables, a nightstand, a red patterned bedspread, and two wall-mounted lamps.

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a red patterned bedspread, and two wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables, a desk, a flat-screen TV, and a door leading to another room.

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a red patterned bedspread, and two wall-mounted lamps.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a door leading to a hallway.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a TV, and a door.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Comfort Inn & Suites Knoxville West

A fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Knoxville West. During your stay, you're just a quick walk from West Town Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • 8 minutes by car from University of Tennessee and 9 minutes from Market Square
Comfort Inn & Suites Knoxville West offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 400 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 100 out of 1003 reviews
Rating 2 - Terrible. 88 out of 1003 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great atmosphere
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Amanda

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Amazing breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good Staff was excellent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

DawnMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, property is dated, room was fine.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
The bed slept wonderful. I felt safe inside because the door locked behind me from outside and i had to use my key card to get back in.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms was clean and spacious. Early breakfast was helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Doug

Liked: Cleanliness
Clean, well tended breakfast!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Deanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! So helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxing room. Courteous staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Clean room and courteous staff
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Ace

Disliked: Cleanliness, amenities, property conditions & facilities
the hotel is outdated. . but the breakfast if okay.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel are dirty. The rooms smell like mold and smoke.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness
Room was clean. Staff was pleasant. Breakfast was ok
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors were horribly dirty and shower dripped. Breakfast was good but chairs were ripped and tables a mess
Stayed 1 night in May 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, amenities
Nice staff and good breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ryley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great & the breakfast was really good.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Brandie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs serious renovations. The hallways and carpet were dingy from ceiling to floor. The room was clean but the ironing board and iron were extremely old. The one positive was the staff was excellent.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was helpful but facility was poorly maintained and poorly cleaned.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Kody

Disliked: Cleanliness, amenities, property conditions & facilities
Room and hotel not very well up kept. breakfast was good
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low budget and not very clean. Smelled odd as well.
Stayed 1 night in May 2026
Verified review

4/10 Poor

gaylon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor were jot clean. The odor was very bad.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Tammy

Pictures do not represent what you get!! Very deceiving. Hotel needs a remodeling!!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

jennifer

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room had awful smell near the adjoining room door. TV only came in sporadically Breakfast was fresh and hot with many choices. Tub/shower very dated. AC very cold. Beds comfortable. Carpet in room old.
Stayed 1 night in May 2026
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff and fitness area was open this time.
Stayed 2 nights in Nov 2025