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Hilton Garden Inn Knoxville Papermill Drive

3.0 star property

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Photo gallery for Hilton Garden Inn Knoxville Papermill Drive

Terrace/patio
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
6200 Papermill Drive, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Neyland Stadium
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Knoxville Papermill Drive

Hotel in Knoxville with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area.
Hilton Garden Inn Knoxville Papermill Drive offers 140 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Knoxville Papermill Drive. During your stay, you'll be within walking distance of Bearden Antique Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from University of Tennessee and 6 minutes from Knoxville Convention Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Knoxville Papermill Drive offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 2100 square feet (195 square metres) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Knoxville Papermill Drive. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,100 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 16.00 for adults and from USD 10.00 for children
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SUPER 8 KNOXVILLE DOWNTOWN WEST
SUPER 8 MOTEL KNOXVILLE DOWNTOWN WEST
Travelodge Knoxville West Motel
Travelodge Knoxville West
Super 8 Knoxville Downtown/West Hotel
SUPER 8 MOTEL KNOXVILLE DOWNTOWN/WEST
Hilton Garden Inn Knoxville Papermill Drive Hotel
Hilton Garden Inn Knoxville Papermill Drive Knoxville
Hilton Garden Inn Knoxville Papermill Drive Hotel Knoxville

Reviews

Hilton Garden Inn Knoxville Papermill Drive Reviews

8.4

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 656 reviews
Rating 8 - Good. 127 out of 656 reviews
Rating 6 - Okay. 70 out of 656 reviews
Rating 4 - Poor. 40 out of 656 reviews
Rating 2 - Terrible. 49 out of 656 reviews

Reviews

10/10 Excellent

Meredith

Stayed 2 nights in Aug 2025

10/10 Excellent

April

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times on business trips. This hotel is always clean and the staff are amazing.
Stayed 2 nights in Aug 2025

6/10 Okay

James

Stayed 3 nights in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaylin

Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with restaurant and grocery store within walking distance. Pleasant sleeping. What I didn’t like is the fitted sheet didn't stay on the mattress and it looked worn. At first I thought the bed had not been changed. Suggest more thorough housekeeping inspections.
Stayed 1 night in Jul 2025

10/10 Excellent

Deona

Liked: Cleanliness, property conditions & facilities
Great experience quick in and out. Clean room. Parking was scarce on the second night.
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint I have is the room are kinda hot, the air could be better. Other than that it was great and the ladies at the desk are angels and super helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities
Very clean and full of extras. The room was large. Had comfortable chairs to sit in if desired. Large workspace in the room and full office space in the lobby.
Stayed 2 nights in Jul 2025

8/10 Good

Lauren

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Dorsol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy to find, the service desk was friendly and the room was spacious. We were tired when we arrived so we ate at the restaurant inside the hotel and the food was great and our waiter was super friendly. The downside was when I sit on the commode the seat would shift to one side or the other. We informed the front desk and hopefully this issue will be resolved.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

KARINE

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service, clean room and comfortable bed
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Stayed 1 night in May 2025

10/10 Excellent

Paul-Andrew

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. The hotel was welcoming, spacious, and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean property. Full bar and kitchen on site are huge pluses. Every staff member we encountered was extremely welcoming. Genuinely kind and helpful folks.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice clean hotel. Little noisy being next to freeway
Stayed 1 night in May 2025

10/10 Excellent

LaNora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and up to date in looks.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Liked: Amenities
Friendly staff, great location and quick access to UT
Stayed 1 night in Apr 2025