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Mainstay Suites Knoxville - Cedar Bluff

2.5 star property

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Photo gallery for Mainstay Suites Knoxville - Cedar Bluff

Standard Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets
Exterior
Interior entrance
Exterior
Standard Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
214 Langley Place, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Mainstay Suites Knoxville - Cedar Bluff

This hotel features laundry facilities, a 24-hour front desk and free self-parking. Other amenities include a vending machine. Bathrooms are shared and housekeeping is available on request.
Mainstay Suites Knoxville - Cedar Bluff offers 96 air-conditioned accommodations, with free toiletries. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on request and change of towels can be requested.

During your stay at Mainstay Suites Knoxville - Cedar Bluff, you'll be close to Parkwest Medical Center. Enjoy features like free self-parking and laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 13 minutes by car from University of Tennessee and 13 minutes from Knoxville Convention Center
  • Pets welcome for a fee
As a guest of Mainstay Suites Knoxville - Cedar Bluff, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Self parking is free. A complete renovation of Mainstay Suites Knoxville - Cedar Bluff was completed in June 2024.

Smoking is allowed in designated areas at this Knoxville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - June 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Service fee: USD 2.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mainstay Suites Knoxville - Cedar Bluff Hotel
Mainstay Suites Knoxville - Cedar Bluff Knoxville
Mainstay Suites Knoxville - Cedar Bluff Hotel Knoxville

Mainstay Suites Knoxville - Cedar Bluff Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 113 out of 298 reviews
Rating 8 - Good. 47 out of 298 reviews
Rating 6 - Okay. 45 out of 298 reviews
Rating 4 - Poor. 45 out of 298 reviews
Rating 2 - Terrible. 48 out of 298 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Kristi, Hayesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet
Stayed 1 night in Sep 2025

2/10 Terrible

Sierra

Stayed 1 night in Nov 2025

2/10 Terrible

Martin, Knoxville

Travelled with family
Disliked: Amenities, property conditions & facilities
Loud trucks all night. I requested another room further from the highway prior to checking in but they would not change it even though they had many.
Stayed 1 night in Nov 2025

10/10 Excellent

Sissy

Travelled with family
Liked: Cleanliness, staff & service
The staff was very friendly and the room was clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

4/10 Poor

Kenneth

Stayed 2 nights in Nov 2025

10/10 Excellent

Andy

Stayed 1 night in Nov 2025

2/10 Terrible

Mounika

Stayed 4 nights in Nov 2025

2/10 Terrible

Kristina, Knoxville

Business traveller, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room its self was fine, however the customer service was horrible. The manager or owner of the property was rude, disrespectful and mean. I have worked the front desk of hotels since 2018 and know very well how someone is so supposed to carry themselves when speaking with a guest. He came banging on my door and then opened my door without permission and screamed at at me saying I needed to checkout or pay when I had already paid for the reservation and checked in the orevious night to extend my stay. He kept questioning if my dog was truly a service animal implying that I was lying. He also made disrespectful remarks about me and my family being homeless and junkies when we’ve never done drugs. When I showed him that he was wrong he didn’t even so much as look my direction or offer an apology. He was like this n for the entire stay. I’ve never felt more belittled as much as I was this last few days.besides that, there were roaches in the room and housekeeping never came to exchange linens or take the trash etc. I will never stay there again. And I cleaned the room spotless on my way out and he refused to give me my $100 deposit back.
Stayed 1 night in Nov 2025

2/10 Terrible

Herman

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dated
Stayed 1 night in Nov 2025

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not the best..but it works
Stayed 1 night in Nov 2025

10/10 Excellent

Carley

Stayed 2 nights in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean, location was excellent
Stayed 1 night in Nov 2025

2/10 Terrible

Mahdi

Stayed 3 nights in Oct 2025

2/10 Terrible

VALERIE

Disliked: Cleanliness, staff & service
No internet the entire time we were there. Other rooms were complaining to front desk about it when I checked in too. Rupa, front desk clerk, followed us to our room to make sure we didn’t have a pet with us?? Seriously? The room we were assigned was located at the back and there is very little door/window insulation so we heard loud interstate noise and sirens all night (it was the loudest room I’ve ever stayed in). Got no sleep at all. Will not stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Travelled with pets, Travelled with partner
Everything was adequate.
Stayed 1 night in Oct 2025

4/10 Poor

Mario

Stayed 4 nights in Oct 2025

8/10 Good

andres

Stayed 5 nights in Oct 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room itself was dated but okay. There were roaches present in the kitchenette as well as the bathroom. In the shower, the switch between faucet and shower output broke as soon as we tried to use it. Some of the other guests were pretty loud
Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super functional and would give you the opportunity to keep food and cook if that's what you were looking for or just give you a place to crash if that's what you were looking for. The parking situation was a bit constrained but not terrible.
Stayed 2 nights in Oct 2025

4/10 Poor

George (Larry)

Disliked: Cleanliness, room comfort
It’s a cheap place. Not up to Choice standards. Dirty bathroom. Room smelled like a smoking room. Will not book again.
Stayed 2 nights in Oct 2025

8/10 Good

Stacy

Stayed 1 night in Sep 2025