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Mainstay Suites Knoxville - Cedar Bluff

2.5 star property

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Photo gallery for Mainstay Suites Knoxville - Cedar Bluff

Standard Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets
Exterior
Standard Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets
Interior entrance
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
214 Langley Place, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Mainstay Suites Knoxville - Cedar Bluff

Hotel in Knoxville with free parking
This hotel features laundry facilities, a 24-hour front desk and free self-parking. Other amenities include a vending machine. Bathrooms are shared and housekeeping is available on request.
Mainstay Suites Knoxville - Cedar Bluff offers 96 air-conditioned accommodations, with free toiletries. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on request and change of towels can be requested.

During your stay at Mainstay Suites Knoxville - Cedar Bluff, you'll be close to Parkwest Medical Center. Enjoy features like free self-parking and laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 13 minutes by car from University of Tennessee and 13 minutes from Knoxville Convention Center
  • Pets welcome for a fee
As a guest of Mainstay Suites Knoxville - Cedar Bluff, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Self parking is free. A complete renovation of Mainstay Suites Knoxville - Cedar Bluff was completed in June 2024.

Smoking is allowed in designated areas at this Knoxville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - June 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Service fee: USD 2.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mainstay Suites Knoxville - Cedar Bluff Hotel
Mainstay Suites Knoxville - Cedar Bluff Knoxville
Mainstay Suites Knoxville - Cedar Bluff Hotel Knoxville

Mainstay Suites Knoxville - Cedar Bluff Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 108 out of 286 reviews
Rating 8 - Good. 44 out of 286 reviews
Rating 6 - Okay. 43 out of 286 reviews
Rating 4 - Poor. 44 out of 286 reviews
Rating 2 - Terrible. 47 out of 286 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super functional and would give you the opportunity to keep food and cook if that's what you were looking for or just give you a place to crash if that's what you were looking for. The parking situation was a bit constrained but not terrible.
Stayed 2 nights in Oct 2025

4/10 Poor

George (Larry)

Disliked: Cleanliness, room comfort
It’s a cheap place. Not up to Choice standards. Dirty bathroom. Room smelled like a smoking room. Will not book again.
Stayed 2 nights in Oct 2025

8/10 Good

Stacy

Stayed 1 night in Sep 2025

2/10 Terrible

Tyra

Disliked: Cleanliness, property conditions & facilities
Roaches
Stayed 1 night in Oct 2025

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
Desk clerk had to go check and see if a room was clean or not before I could check in. I really just wanted to go to bed...instead I'm waiting in the lobby for "2 minutes please"...it's been 5.. sigh
Stayed 1 night in Sep 2025

10/10 Excellent

Ebony

Stayed 1 night in Sep 2025

4/10 Poor

Valerie

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Roaches in this unit! Multiple joles around the room and around shower head. Outlet not safe when item was plugged in.
Stayed 3 nights in Sep 2025

2/10 Terrible

Louis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room conditions when asked to switch rooms was not allowed in desperate need of repairs
Stayed 2 nights in Sep 2025

6/10 Okay

Joe

Travelled with family
You get what you pay for.
Stayed 2 nights in Sep 2025

8/10 Good

Donna

Travelled with family and small children
Liked: Amenities
Very clean room was especially clean and very comfortable feeling like home
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
An old dump that smelled horrible. Just stay somewhere else for an extra $40
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Probably wouldn't stay again

I was in town for work and booked here due to its inexpensive price and proximity to the interstate and amenities. When I arrived, the hotel was more run-down than expected. The room wasn't very clean, with lots of grit on the floor and crumbs and othet unknown items on the chairs and furnishings. The remote was broken, the curtains wouldn't cover the edge of the window (and there was tape leftover on the wall from where someone had tried to keep them closed), and the entire place smelled strongly of food. Maybe this is because of the kitchenettes and long term guests who are cooking frequently. The room was also very loud, which made it difficult to sleep. The refrigerator frequently made a loud grinding noise and the a/c was also very loud while running. I could also hear every door closen shower running, and car drive by. The walls were thin and one night I could hear every word of the conversation someone had outside of my room in the stairwell for several hours straight. Although the person who checked me in was polite, the person who checked me out couldn't be bothered to say a word to me or the person at the desk ahead of me. One positive was that the bed was fairly comfortable. Wasn't clean or comfortable enough for me to stay again, even with the inexpensive rates.
Stayed 5 nights in Sep 2025

4/10 Poor

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Leanna

Stayed 1 night in Aug 2025

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had mold around the refrigerator rubber. No ice machine. No breakfast they advertised. How do I get my money back. Plus they dhut the elevator down around 8 pm. Stuck a note about painting. I am a disabled veteran. Had to lug my stuff up the steps to the second floor. Guess how fun that was.
Stayed 1 night in Aug 2025

2/10 Terrible

Darrell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pissed

Unorganized room wasn't avaliable, they tryed to give me another room, i told them to cancel my booking, i arrived 3:10pm, why would a hotel overbook a disability room, so they gave my reserved room to another guess and i arrived early. Front desk lady was even rude about it like it wasn't they fault. So unprofessional.
Stayed 1 night in Aug 2025

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom floor was sticky, there were insect casings in the kitchen on sink and in the paper towels. The entire suite floor was filthy and made my slippers stick to the floor and made the soles of them black. We had a fire alarm about 3am and when the fire trick left,, without turning on the siren, no one came to tell us we could return to our room. I will never stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fresh was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick and easy

Clean, comfortably, and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025