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MainStay Suites Knoxville North I-75

2.5 star property

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Photo gallery for MainStay Suites Knoxville North I-75

Hypo-allergenic bedding, pillow-top beds, individually decorated
Fitness facility
Lobby
Free daily self-service breakfast
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
144 Merchants Dr, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Thompson–Boling Arena
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking | Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 Queen Bed, Smoking (Efficiency)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

MainStay Suites Knoxville North I-75

Hotel in Knoxville with coffee shop/cafe and free breakfast
This hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Limited housekeeping is available.
MainStay Suites Knoxville North I-75 offers 86 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Knoxville North I-75. During your stay, you'll be within walking distance of Knoxville Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from University of Tennessee and 5 minutes from Knoxville Convention Center
  • Pets welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly MainStay Suites Knoxville North I-75. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free self-service breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Hotel Knoxville
Mainstay Suites Knoxville
Mainstay Suites Aparthotel Knoxville
Mainstay Suites Aparthotel
Mainstay Suites
Mainstay Suites
Mainstay Suites Knoxville I 75
MainStay Suites Knoxville North I 75
MainStay Suites Knoxville North I-75 Hotel
MainStay Suites Knoxville North I-75 Knoxville
MainStay Suites Knoxville North I-75 Hotel Knoxville

MainStay Suites Knoxville North I-75 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 265 out of 757 reviews
Rating 8 - Good. 226 out of 757 reviews
Rating 6 - Okay. 112 out of 757 reviews
Rating 4 - Poor. 93 out of 757 reviews
Rating 2 - Terrible. 61 out of 757 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Haley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was layers of nastiness in every corner of the lobby, elevator and hotel room…especially the bathrooms. The hallways were lined with air fresheners, obviously trying to cover up a smell but so many to give you a headache. This is not the hotels fault necessarily, but at arrival there were people who appeared to be living in their car right outside our window. I do not recommend this hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Jason, Ponder

Stayed 4 nights in Nov 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason, Ponder

Business traveller
Liked: Cleanliness, property conditions & facilities
Friendly and professional staff
Stayed 4 nights in Nov 2025

2/10 Terrible

Glenn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My room had a shower that was missing a shower head.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Oct 2025

10/10 Excellent

Tanner

Stayed 1 night in Nov 2025

6/10 Okay

April

Travelled with family
Liked: Property conditions & facilities
Well. It was a decent value for the price but the hotel was ran down.. especially the room.. I’m not going to mention all the things here because they definitely know but lots of updating and deep cleaning need to be done! The bed was comfortable though.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toom was clean and the staff was kind. I liked the balcony and that they are pet friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Ultimate

Stayed 3 nights in Oct 2025

4/10 Poor

Scott

Stayed 3 nights in Oct 2025

4/10 Poor

Cesar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Travelled with family
Staff very friendly and my room was clean and comfortable
Stayed 2 nights in Oct 2025

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The bathroom sink was clogged, but we couldn't get our room changed because there was no availability. The staff was nice and the beds were very comfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Friendly
Stayed 1 night in Oct 2025

2/10 Terrible

DERICH

Stayed 1 night in Oct 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, property conditions & facilities
The hot water did not work. The refrigerator in the room didn’t work (freezer did). This was the only available hotel for a last minute one night stay. If we had booked for longer, I would have moved to a different hotel. The price of the room seemed steep since the place was dirty and outdated.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

good
Stayed 4 nights in Sep 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Knoxville go to!

I've never had a problem with this hotel. Nice, clean and love the kitchenette for my longer stays. Allows the freedom to keep eating clean!!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Katie

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
parking area was fine. some guest were right at the entrance smoking. It was nice to have the balcony to open up the door because the room had some sort of fast food smell that didn't go away. the chairs on the balcony looked dirty and uncomfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Vince

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dust on refrigerator
Wrong TV Remote in room
TV wasn’t working especially with wrong remote.
Out of business Laundry mat storage in fitness center
Stayed 2 nights in Sep 2025

6/10 Okay

Andres

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

El viajero constante

El hotel está en muy buena hubicacion el desayuno es bueno café y pan. Pero el hotel es viejo y huele mucho humedad. Para estar de paso está bien por solo una noche está soportable y cerca del centro de la ciudad Y atienden muy bien son muy amables todo el personal. Y muy amables en recibidor rápido hise el chek inn
Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kitchenette rocks

Another great stay. Love having a kitchenette for my long stay.
Stayed 5 nights in Sep 2025

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