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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

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Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Exterior
Desk, free WiFi, bed sheets
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪5 min walk‬
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Topgolf Knoxville
    ‪1 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

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The price is €122
includes taxes & fees
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About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel in Farragut with free breakfast and fitness centre
A fitness centre, a business centre and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Knoxville West Turkey Creek. During your stay, you'll be within walking distance of Tennova Hospitalist Group. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Tennova Hospitalist Group and Turkey Creek Shopping Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 704 reviews
Rating 8 - Good. 134 out of 704 reviews
Rating 6 - Okay. 87 out of 704 reviews
Rating 4 - Poor. 47 out of 704 reviews
Rating 2 - Terrible. 43 out of 704 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Stayed 3 nights in Sep 2025

10/10 Excellent

Abel

Stayed 2 nights in Sep 2025

6/10 Okay

ted

Liked: Property conditions & facilities
Sheets were well worn. No fresh smell to the room at all. If you can’t find it keep looking it’s there
Stayed 1 night in Sep 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost a good night’s sleep

The room was clean and the hotel was quiet, which is very much appreciated. Only complaint was the bed & pillows weren’t very comfortable. My husband I felt each other tossing and turning and my husband said his hip was achy as a result of the mattress. On the plus side we were SO happy to find out this location has an EV charger.
Stayed 1 night in Sep 2025

6/10 Okay

Cassie

Liked: Staff & service
Room was very small and tight. The wall mirror was damaged.
Stayed 1 night in Sep 2025

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not really helpful. I booked the room for three people but ended up only having 2. I asked if there was a price difference and the man acted like I asked a dumb question, then when I went on the app it said it would be $24 less for only 2 people.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and as expected from previous stays at other Tru hotels. The hallway smelled a little musty.
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond, Wilmington

Travelled with family
Liked: Cleanliness, amenities
Excellent front desk staff. Clean and quiet room.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kelsey

Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Disliked: Staff & service
Staff was not helpful and rude at check in and check out
Stayed 1 night in Sep 2025

2/10 Terrible

ManiMekhala

Travelled with partner
Disliked: Cleanliness, staff & service
I was unable to check in on the first night due to delayed flights and the Verizon connection shortage made it difficult for me to notify them. I was still charged the full about even though I only stayed 2 nights instead of 3 and I booked a king and didn’t get that, they gave me a 2 queen.
Stayed 3 nights in Aug 2025

6/10 Okay

Karen

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL I STAY HERE EVERY MONTH GREAT HOTEL VERY NICE HOTEL STAFF CLEAN
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for the night while traveling. Room was updated and very clean. Their hot breakfast was good way to start the rest of our trip. I’ll use Tru by Hilton again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristine

Stayed 1 night in Aug 2025

6/10 Okay

Betsy

Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with family and small children
Was clean, upon checking in unsure where front desk person was located-not at desk area. Went to breakfast and realized our door had not been locked the whole stay!
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Floors in the room were sticky. Bed had crumbs in it
Stayed 1 night in Aug 2025

8/10 Good

James, Cartersville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of highway noise at night but otherwise a good stay.
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
PERFECT
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025