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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

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Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Exterior
Desk, free WiFi, bed sheets
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Turkey Creek Shopping Center
    ‪12 min walk‬
  • Place, Pellissippi State Community College
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Baymont by Wyndham Knoxville/Cedar Bluff

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,854 reviews
The price is €84
includes taxes & fees
19 Oct - 20 Oct
Baymont by Wyndham Knoxville/Cedar Bluff

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel with free breakfast, near Turkey Creek Shopping Center
A fitness centre, a business centre and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Knoxville West Turkey Creek. During your stay, you'll be within walking distance of Turkey Creek Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Just a 2-minute drive from Turkey Creek Shopping Center and 14 minutes from University of Tennessee
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

Guests are served a free breakfast.

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Reviews

Tru by Hilton Knoxville West Turkey Creek Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 355 out of 625 reviews
Rating 8 - Good. 120 out of 625 reviews
Rating 6 - Okay. 79 out of 625 reviews
Rating 4 - Poor. 39 out of 625 reviews
Rating 2 - Terrible. 32 out of 625 reviews

Reviews

10/10 Excellent

lesley h

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy access
Stayed 1 night in Jun 2025

2/10 Terrible

Phil

Not positive

Booked a room on the Hotels.com app. Arrived at hotel and was told at front desk “there was a glitch in the app, and there was no room available.” Front desk staff did not attempt to offer any kind of remedy to the situation other than advising me to handle the situation with customer service on my own.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice Room
Stayed 1 night in Jun 2025

10/10 Excellent

Cade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice, clean and newer. Loved the room. The hot Breakfast could have been a little better, eggs and sausage were clearly microwaved, fresh bagels and pancake machine made up for it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean safe fast food options nice staff quiet & easy parking
Stayed 1 night in Jun 2025

8/10 Good

Ruthanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Easy check in and check out.
Stayed 2 nights in May 2025

6/10 Okay

Maritza

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Property was nice. The only thing we did not like.was two of our towels had stains on them. Luckily there were two extras in bathroom
Stayed 3 nights in Apr 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room smelled like wet dog which makes you feel as though the rooms are not freshly cleaned and the bedding isn’t clean. There was a lot of parking but few options for long spaces for cars with a trailer- which is what we needed. Upon arrival a woman was behind the counter saw us coming in the door and turned and quickly walked away. We acknowledged that was strange and we were left standing there for check in for over 40min. We called the hotel phone and no one surfaced ever. After 40 min a new man arrived through the back door just arriving for his shift. He did not acknowledge that we had been left alone in an unsupervised facility. Checked us in and we went to bed. I guess the woman wanted to leave and decided checking us in would slow down her exit. But the hotel was unstaffed for over 30 min
Stayed 1 night in May 2025

10/10 Excellent

sabrina

Stayed 1 night in May 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel. Slept great!
Stayed 1 night in May 2025

4/10 Poor

Gene

Travelled with partner
Disliked: Staff & service
Room was set up like a dorm room. No water pressure. Unfriendly staff. Probably not stay at a Hilton again.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer and clean
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in May 2025

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice check in Clerk, clean room, comfortable bed, located near our destination.
Stayed 1 night in Apr 2025

8/10 Good

Brandy S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bit of noise from the interstate but it did not bother me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and had a great price point.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention
Stayed 3 nights in Apr 2025

6/10 Okay

Donna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the cleanliness and that it is pet friendly. Pleasant staff, too. Was surprised by the temporary fee at check in. It did come off at checkout, so all is well.
Stayed 1 night in Apr 2025