6/10 Okay
Dieter
Travelled with partner
16 Feb 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this resort as the final stop of our 3 weeks of adventure.
We wanted to spend 4 relaxing days at the pool, the beach, the bar, the rooms where we can just unwind & relax before going back to work.
First disclaimer - there is no pool for you to use unless you book a room with private pool.
Once we arrived it was immediately clear that this is not the place to relax or unwind.
The rooms are not well looked after.
Even with the challenging humidity you can look after your bathroom appliances properly - if you want to.
Even if the hotel is not newly built or renovated, this is no excuse for what those appliances looked like. They just don't care enough.
The room itself was spacious but lacked attention and love.
After arriving, we went to the bar to have a drink and discuss on how to proceed with this situation.
The staff at the bar were constantly in their phones and you had to actively call them in order to get a drink (we were sitting at the bar, not on the side).
The cozy atmosphere you can see on the photos is not a thing at all.
You find concrete benches without any cushions or beanbags like on the website.
We soon decided to check out the next day and go back to Bangkok (as the island was fully booked).
Once I approached the front desk and explained our situation they did not seem surprised at all and not like this was their first time hearing this.
We asked for a refund of the 3 nights we weren't going to stay and they had to contact the head office in Ban
Dieter
Stayed 4 nights in Jan 2025
