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Kobe MerikenPark Oriental Hotel

4.5 star property

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Photo gallery for Kobe MerikenPark Oriental Hotel

Lobby
Property video
Bar (on property)
Desk, blackout curtains, free WiFi, bed sheets
3 restaurants, lunch, dinner served; Chinese cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
5-6 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042
  • Place, Meriken Park
    ‪1 min walk‬
  • Place, Kobe Tower
    ‪5 min walk‬
  • Place, Kobe Harborland
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪97 min drive‬

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About this property

Kobe MerikenPark Oriental Hotel

3 restaurants, a bar/lounge and self parking are available at this hotel. Train station pick-up is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Kobe MerikenPark Oriental Hotel offers 323 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Rooms open to furnished balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Kobe MerikenPark Oriental Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Meriken Park. Free train pick-up service, 3 restaurants and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include locker space, meeting rooms and a gift shop
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Meriken Park and 5 minutes on foot from Kobe Tower
  • Free train station pick-up and train station drop-off shuttle service
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A train station pick-up shuttle and A train station drop-off shuttle are free. A terrace, a vending machine, and multilingual staff are also featured at the luxury Kobe MerikenPark Oriental Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Kobe MerikenPark Oriental Hotel has 3 restaurants serving lunch and dinner.
Oriental – On-site steakhouse. Open daily.
Toukashun – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Free train station drop-off
  • Parking on site (JPY 1,800 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: JPY 3,800 for adults and JPY 1,200 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Oriental
  • Toukashun

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided for stays of 4 nights or more and housekeeping service is provided every 4 days.
Breakfast is not included in the breakfast rates for children 3-5 years old, and can be requested on-site for the listed child breakfast fee. The breakfast fee for children ages 0-2 is at no charge.
A scheduled power outage will take place on March 10, 2026, from 12:30-5 AM. All facilities that use power, including lifts and car park will not be available during this time.
This property provides a drop-off shuttle to Sannomiya train station daily.

Renovations and closures

The property will be renovating from 10 March 2026 to 10 March 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1200 for children
  • Self-parking fee: JPY 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kobe Meriken Park Oriental
Kobe Meriken Park Oriental Hotel
Meriken
Meriken Park Oriental
Meriken Park Oriental Hotel
Kobe Merikenpark Oriental
Kobe Meriken Park Oriental Hotel
Kobe MerikenPark Oriental Hotel Kobe
Kobe MerikenPark Oriental Hotel Hotel
Kobe MerikenPark Oriental Hotel Hotel Kobe

Kobe MerikenPark Oriental Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kyoko

Disliked: Property conditions & facilities
Overrated. The balcony was much narrower than the photo. Too expensive for what it is
Stayed 2 nights in Nov 2025

4/10 Poor

Akiko

Disliked: Staff & service
Stuff was unprofessional. Most of them were not smiling or welcoming. Some ignored us. Hotel was okay. Felt old. Not staying again.
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities
Good rooms and great views. Great breakfast buffet
Stayed 2 nights in Nov 2025

10/10 Excellent

Wai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice view from the room, hearty breakfast, reasonable pricing... would definitely come back!
Stayed 1 night in Nov 2025

10/10 Excellent

Yuanhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Reinhold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Kobe Meriken Park Oriental Hotel is located directly at the harbor in Kobe. Our room was spacious and clean and it had great view of the city and the harbor. ample parking is available. Excellent buffet breakfast & dinner are offered at the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Glen

Staff were lovely and responsive. Rooms were clean and tastefully decorated. View from corner balcony was amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful! The bed was not very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Stayed 1 night in Nov 2025

10/10 Excellent

MARITES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent balcony view of the port area, Meriken park especially at night. Room is very clean and big. Location is excellent. Helpful staff.
Stayed 1 night in Nov 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room view was gorgeous, and the entire hotel was beautiful. We really enjoyed the breakfast buffet and dinner buffet with all you can eat crab. The quality of food was great. I felt the receptionist at the front desk was very rude. She was very short in her responses to me and not welcoming. As an American I would not recommend this hotel to another American. As the first representative of the hotel they should find someone who makes international guests feel welcome. It made me wonder if it reflected the sentiment of the entire hotel. The lack of effort she made to explain the hotel amenities was poor.
Stayed 1 night in Nov 2025

10/10 Excellent

judith k

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Michika

Stayed 2 nights in Nov 2025

8/10 Good

Machiko

Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the harbor. Beautiful hotel and a great breakfast in the executive lounge
Harbor at night
Kobe harbor
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond, burlingame

Stayed 1 night in Sep 2025

8/10 Good

James, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the very nice view, the room was small, but pleasant. The price was much higher than I was expecting
Stayed 2 nights in Oct 2025

10/10 Excellent

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Structure of the hotel was marvelous, and view from my room was beautiful. I saw a great sun set and ocean view. The staff was kind and the atmosphere was great
Stayed 2 nights in Sep 2025

6/10 Okay

Deserene

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, unfortunately my experience was not good. I booked an additional night and had to check out and check back in 3 hours later. I requested a late checkout, $3,000 yen for 1 extra hour. The bar on the 14th floor charged $1,100 yen as a cover charge. Access to the pool/sauna $1,650 yen, $300 yen for bath hat. I called the bellhop to assist with my luggage, not available to assist.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in Kobe

Great view, good sized rooms. Conveniently located - able to walk to lots of restaurants and shops nearby.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and fabulous night view of the lit up Ferris wheel. Great location on the pier. Rooms are big and well Laid out. Highly recommend and would definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An iconic hotel next to the Kobe Tower, waterfront park, cruise tours, and Mosaic restaurant row. A shuttle bus also takes guests to Kobe Central Station next to the F&B n shopping district.
Kobe Tower and Park
Ferris wheel and Mosaic restaurant row view
Kobe Merikan Oriental Hotel
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all helpful and friendly from check in, to bar and cleaning staff. Rooms were very clean with comfortable bed and everything you need provided including razors,toothbrushes and even phone chargers.The only negative was the spa which was not upto the standard of the rest of the hotel it was not very clean , needed some updating and should have been included in the price. Views from all the rooms are fantastic from any direction a real plus point of the hotel. Very accessible for shopping and restaurants would definitely stay again .
Stayed 13 nights in Sep 2025

10/10 Excellent

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was amazingly beautiful. The staff was kind and supportive. The breakfast was great. I just wanted to open earlier such 6 am instead of 7 am.
Stayed 4 nights in Sep 2025