2/10 Terrible
Jay
Travelled with partner
27 Feb 2025
I would NOT RECOMMEND staying at this hotel.
- The first room (triple room with seaview) smelled like sewage, and instead of properly addressing the issue, we were moved 3 TIMES during our stay.
- Dirty bathrooms, leaking ceiling, and a broken toilet seat made for an uncomfortable experience.
- Non-existent WiFi —the hotel does not have a proper working wifi. They borrowed access from another hotel, but it never worked.
- If you plan to stay and do remote work here, don’t bother.
- The shower was either scalding or freezing, with no in-between.
- Filthy sheets and pillows —check them before using! Pillows and sheets have heavy yellow stains
- Lounger cushions are dirty —not a place you want to relax.
- The pictures online are very misleading—it does not look as clean as it is
- The place is run down and not maintained.
- The staff blamed everything on a recent storm, but the same issues persisted in multiple rooms.
- Inconsistent customer service—first, they said our breakfast was comped for our stay due to the room issues, but then they reversed the decision the next day.
- At almost 5,000 THB per night, this hotel was a complete rip-off—there are much better options for far less.
- Our stay in Koh Tao should have been a highlight, but this hotel ruined the experience.
Pros:
- Great location—within walking distance of all the main attractions
Jay
Stayed 3 nights in Feb 2025