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Astoria Hotel

Property class: 3

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Front of property
Modern Double Room | In-room safe, desk, soundproofing, free WiFi
Modern Double Room | Bathroom | Shower, free toiletries, towels
Modern Double Room | In-room safe, desk, soundproofing, free WiFi
Restaurant

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
6/2 Sudder St., Kolkata, West Bengal, 700016
  • Place, Sudder Street
    ‪1 min walk‬
  • Place, New Market
    ‪2 min walk‬
  • Place, Indian Museum
    ‪7 min walk‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪40 min drive‬

Room options

View all photos for Modern Double Room

Modern Double Room | Bathroom | Shower, free toiletries, towels

Modern Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Modern Single Room

Modern Single Room | In-room safe, desk, soundproofing, free WiFi

Modern Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Astoria Hotel

Along with a restaurant, this smoke-free hotel has a business centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Astoria Hotel offers 40 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

During your stay at Astoria Hotel, you're just a quick walk from New Market. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Sudder Street and 3 minutes on foot from New Market
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The business-friendly Astoria Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Astoria Hotel was completed in January 2022.

This 3-star Kolkata hotel is smoke free.

Astoria Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Renovated entire property - January 2022
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: INR 1500
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Astoria Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1200.00 per vehicle (one-way)
  • Early check-in fee: INR 1500 (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Astoria Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Astoria Hotel Kolkata
Astoria Kolkata
Astoria Hotel Hotel
Astoria Hotel Kolkata
Astoria Hotel Hotel Kolkata

Astoria Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 6 out of 91 reviews
Rating 8 - Good. 17 out of 91 reviews
Rating 6 - Okay. 35 out of 91 reviews
Rating 4 - Poor. 18 out of 91 reviews
Rating 2 - Terrible. 15 out of 91 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Eric

Stayed 2 nights in Feb 2025

6/10 Okay

Md Abdul

Stayed 1 night in Oct 2023

2/10 Terrible

Shabina

Stayed 3 nights in Dec 2020

8/10 Good

Md Abu Sayed

Stayed 3 nights in Dec 2019

6/10 Okay

Mihailo

Stayed 3 nights in Nov 2019

8/10 Good

MASTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Bharat

Disliked: Staff & service, property conditions & facilities, room comfort
This time experience was not good. Room thas allotted for the same price 15 days ago was half the size. No latch on the room door. The lock also didn't work. So, lived in a room that could not be locked from outside. For room upgrade,the answer was difference between rack rate and what I paid through hotels.com. Even the commission amount was not offered in the offset price. One set of front staff is good,another is purely commercial. In all I may not stay here in future
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Good location. Metro facility. Quality breakfast. Cleanliness and maintenance need to improve. Friendly staff.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Hotels.com screw up landed me in this property

The room was clean and beds were good. However, the utilities were worn and they supplied mineral water at a charge. The staff are friendly and the breakfast is just Indian. No Frills property you get what you pay for. I didn't have a choice as Hotels.com screwed up my previous booking for another better hotel. And had to settle in for this one as no other option was available as per Hotels.com relocation team. Better than staying on the street without a shelter.
Stayed 2 nights in Apr 2019

8/10 Good

SIKDER

Liked: Staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Sanaul Karim

Disliked: Cleanliness, property conditions & facilities, room comfort

I will not suggest anyone about this hotel

Room amenities were very bad. Fan doesn't work, no LCD/LED TV,most of the channels blocked,no phone/intercom, no safety locker though all those things confirmed in hotel website. There was no buffet breakfast, quality of breakfast very low. its not at all 2 star. I had very experience during my 4 nights stay.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures of the bathroom submitted by the hotel to Expedia is false. The room and bathroom are dirty, the refrigerator does not work. I moved hotel. The day manager is non-cooperative. Do not stay here.
Stayed 17 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom pictures submitted by the hotel to Expedia is false. The rooms are dirty, the refrigerator is dirty. The manager was rude. I moved hotel after 2 days! Do not stay here!
Stayed 17 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom are terrible and the rooms were not clean
Stayed 17 nights in Feb 2019

6/10 Okay

Mahmud

Stayed 3 nights in Feb 2019

6/10 Okay

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
place has started to look run down. Needs an upgrade and water is only hot first thing in the morning and after 8pm at nigh
Stayed 6 nights in Jan 2019

6/10 Okay

SIKDER

Good location
Stayed 1 night in Sep 2018

6/10 Okay

MD ABDUS

Need to improve the quality of overall service

Stayed 3 nights in Dec 2018

10/10 Excellent

Koteeswara Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't miss.

Best service, location, shopping, food - totally best. No other words to tell.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Breakfast quality are not up to the mark. There are no varieties only few and very poor quality food are there. Hotel authority should improve the breakfast quality. Otherwise, all the hotel facilities are up to the mark based on the price of the room.
Stayed 5 nights in Nov 2018

10/10 Excellent

Radhashree Moktan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astoria the name itself so dear to us stay Astoria

Good to stay at Astoria, very old & elegant hotel. We chose this hotel because of its location. We had comfortable stay & all the workers were helpful. Service was good.
Stayed 1 night in Nov 2018

6/10 Okay

Mohammad Asharaful

Location good but service poor

Location is good but within 2 hours of rain whol area flooded ....worst experience Moreover hotel charges extraa 500 rupes per night for change same room.
Stayed 3 nights in Sep 2018

6/10 Okay

MD ABDUS

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Really bad service, there was no hot water, and the air conditioning did not work. The bathroom was dirty and it was not cleaned properly throughtout the time of the stay. Nothing was done even after the reception was notified. Internet was almost non-existant. Would not recommend.
Stayed 3 nights in Jun 2018